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“Not up to 4 star standard!”
3 of 5 bubbles Review of Eden Hotel & Spa

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Eden Hotel & Spa
Ranked #24 of 126 Hotels in Cannes
GreenLeadersBronze level
Calvia, Spain
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Not up to 4 star standard!”
3 of 5 bubbles Reviewed 11 January 2013

I have spent a lot of time in Cannes over the years & stayed in many Hotels, all 4 star up.
Eden's location is great, almost all the way up on the busy shopping street Rue De Antibes.
Rooms are small, not very clean & all in all I was not very impressed since it claims to be 4 star.
I tried the spa that is located in the bottom, next to the garage I think. Not very cosy. The massge was good but too expensive for what it was. I also tried the pool, way too much clorine, felt sick!
Breakfast was ok. Never tried room service. I won't come back & I won't recommend this hotel.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank NinaCarola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
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DF
Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 14 December 2012

I went for a week in a business trip and the hotel was good enough. My complaint is with the lack of service at front desk they do their job and will not go for the extra mile. I find unbelievable they do not open the gym 24/7 they close it at 9 pm so as you can imagine could not make it even in morning they open late.

  • Stayed December 2012, travelled on business
    • Value
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Helpful?
1 Thank Turista2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 29 November 2012

This hotel is well located in Cannes, set on the Rue d'Antibes and just a two minute walk to the Croissette and beach. We had a cosy room with a balcony facing d'Antibes. Room was clean with modern furnishings. Good shower in the bathroom. Unfortunately we were bitten to death by mosquitos but the staff were very accommodating and relocated us to a much lovelier room, with a large balcony and sea view over the tops of the buildings, at the top of the hotel.
We availed ourselves of the breakfast buffet which was of a superb standard, plentiful and of good quality. Can't comment on dinner at the African themed restaurant as we ate out every nIght. Cannes has charming, character - filled restaurants in abundance.
There is an indoor and outdoor pool at the hotels which are quite small but perfectly relaxing. The sauna was a welcome respite after a hectic day.
In short, this is a good value hotel (particularly during conference season when the 5* hotels cost the earth) in a good location. Be sure to ask for one of the rooms at the front of the hotel rather than in the older adjoining building at the back, as these have all been recently refurbished.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank 000Glenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 20 October 2012 via mobile

I was quite satisfied with mostly things in this hotel. Only thing bringing it down was the room standards. Considering the price and supposed "standard" it was not too good I must say. Ventilation was the worst issue for me. Most things you'd expect are there with the exception of that it's worn down and in my opinion lack that little extra to be of use. Also, the room I got seemed to be some sort of late addition when planning figured they have to few rooms. To get there I'd to walk through narrow corridors and uneven stairs to get to floor 1 (no elevator) which is not a big issue in itself but quite annoying. I'd recommend you book a room accessible by elevator to not end up here. However if you don't mind to the pricetag and compare with other hotels it is completely okay. Also the rooms accessible by elevator are in better standard.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank muppskaft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lugano, Switzerland
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 10 October 2012

This is the second time that we stayed in Eden Hotel. The first time was 5 years ago and we really enjoyed that stay. This time, however, was different. We were excited to stay in Eden for the second time but unfortunately did not enjoy the stay that much mainly because of the room in the old building that we were given.

When booking the room we didn’t know that there was a big difference between the old and new buildings of the hotel. The new building and common areas are, indeed, up to 4-star hotel standard. But the old rooms should definitely be renewed (see pictures).
Our room was right next to the elevator and staircase. From the window we could see other houses and backyards.
There were stains of what appeared to be red wine on the lampshade, which you see immediately when walking in. Certain areas in the bathroom should be cleaned thoroughly, and also the tiles and some cracked floor panels should be replaced. Toilet was in a separate but very small room.
In addition to that, somebody had placed an empty half-bottle of champagne behind the door in the corridor on the day we arrived and it was still there when we were checking out.

Another point is unfriendly staff at reception. But maybe we were just unlucky :).

Overall, it was an ok stay. Probably, if we were notified in advance about this we wouldn’t be as disappointed or would have booked a different room.

Room Tip: Make sure you get a room in the new building
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
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    • Service
Helpful?
1 Thank Yelenka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 September 2012

The location of this hotel is very good, seconds away from the main shopping street and a few minutes walk from the beach. And yet it is calm in the night (we were in the 6th floor, facing the road). You won't find here the luxury bits that you might find in other 4 stars hotel, and yet the rooms are clean and functional, and staff are nice. We didn't try the two swimming pools because we used the sea, but we heard they were quite small. We'd go back to this hotel!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Borto_lo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level Contributor
72 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 21 July 2012

We stayed at the hotel Eden for 3 nights in June 2012.
Our room was very dark due to very few lights in the ceiling and the balcony being blocked by a huge building, other than that; the hotel has a great location only a couple of minutes stroll from the beach, and a nice walk into the town center.

The beach in the area is lovely, and the street "Rue d'Antibes" is good for shopping - although quite expensive.

The staff were helpful and nice, the breakfast was good and the swimming pool facilities were also good. I think this hotel is good value for money. Just a shame about the very dark room but hey - you don't spend most of your time there anyway.

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
Thank ScratchMap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eden Hotel & Spa

Property: Eden Hotel & Spa
Address: 133 rue d Antibes, 06400 Cannes, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Cannes
#8 Spa Hotel in Cannes
#13 On the Beach Hotel in Cannes
#21 Luxury Hotel in Cannes
#24 Business Hotel in Cannes
#43 Romantic Hotel in Cannes
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Eden Hotel & Spa 4*
Number of rooms: 117
Official Description (provided by the hotel):
Located in the city center of Cannes, on the rue d'Antibes and 150 meters from the Croisette, the Hotel Eden & Spa reveals ideal spaces for business and leisure tourism. Combining sophistication, serenity and wellbeing, the Eden Hotel & Spa offers the best of a hotel experience. With its 117 rooms, the modern complex offer 1 auditorium, 3 meeting rooms, 20 break-out rooms, a restaurant, a bar with fireplace, a Spa, all in a contemporary design and technology and enabling a mix of work and relaxation. You are welcomed in a relaxing atmosphere around which the four fundamental elements are staged: water, earth, fire and air. The fluid spaces are punctuated by water features, the earth is in the form of interior gardens and the air is symbolized by the spacious volumes contrasting with the oppressing rhythm of modern life. ... more   less 
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Also Known As:
Eden Hotel Cannes

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