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“Give it a miss”

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Chateau de la Chevre d'Or
Ranked #1 of 7 Hotels in Eze
Certificate of Excellence
monaco
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
“Give it a miss”
Reviewed 3 October 2008

Went there with my parents hoping for the experience of a lifetime. The location is beautiful thats true. But the staff were unbelieveably rude and unhelpful. So arrogant. The whole place is hugely over=priced. We had lunch for 3 of us. Only 2 courses and 2 glasses of wine, not even a bottle. No desert. And it came to almost 700 euros (thats around $1,200 USD). We didn't eat anything special, some duck, some lamb and and sole, not caviar or anything. The food was minimal and very arty but very average.In short, if you want to go somewhere with a great view and get totally ripped off by arrogant staff who don't care at all about you then go to the chevre d'or it will fit the bill perfectly.

  • Stayed October 2008, travelled with family
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Helpful?
9 Thank globaltravelx1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
Brighton, United Kingdom
Level 5 Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 21 September 2008

Eze Village is quite small with only a few shops and two perfumerias. The medival village (which includes the Château) is the main attraction and the views are breathtaking! The exterior of the hotel looks like a castle on the edge of a cliff. Crews are working round the clock on the landscaping alone. It has a very grand approach into the village via landscaped gardens and winding stone pathways. The lobby is the most elegant I have ever seen and all staff provided an extremely friendly, personal and helpful service.

Room 6A (270€ double excl. meals) had no view directly from the room, but just outside beyond the private terrace obstructed by a tree line there is a fantastic sea/mountain view. It is a delight having breakfast/dinner here, while listening to the piano player directly around the corner.

Le Château de la Chèvre d'Or is one of those hotels where you do not ever want to leave. I would highly highly recommend it to honeymooners and couples for a getaway. Eze Village is one of the most romantic places I have ever been with unparallel privacy if you desire. I would not recommend the château for families with young children as there is nothing for them to do. Also, the terrain may be difficult for elders or those with disabilities. To see everything at the Château lots of walking and stair climbing is required.

  • Liked — Romance and hospitality at its excellence in an amazing location!
  • Disliked — Nothing.
  • Stayed July 2007, travelled on business
    • Value
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    • Business service (e.g., internet access)
Helpful?
Thank EddieFP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, CO
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 20 September 2008

10 members of my family stayed 2 nights at the Chevre d'Or while celebrating my father's 70th birthday. We had an enjoyable stay at the hotel but our experience at the restaurant was unbelievably bad - to the point that I would recommend avoiding the restaurant altogether and eating in town instead.

My wife and I had a nice room (#31) - the only minus was we had to hike up a ton of stairs to get to the room. But that's part of the charm of the place and it didn't bother us. The room itself was small but had a very spacious balcony with a table, chairs, two loungers, and a fantastic view. We really enjoyed the balcony.

Our party spent a full afternoon at the pool one day and really enjoyed it. The weather was perfect and the view spectacular.

The only trouble we had was at the restaurant. We had a group of 12 middle-aged folks and were celebrating a 70th birthday. A party of 12 is going to be louder than a party of 2, but we were behaving appropriately for the elegant environment. Nevertheless, one of the staff came to tell us halfway through the meal that we were being too loud and the other customers were complaining. We were quite surprised to hear this and it put a damper on things, to be sure. Shortly after that the staff mysteriously stopped serving us drinks (alcoholic or otherwise), then they stopped serving us completely. I've never seen such ridiculous passive-aggressive behavior at a service establishment in my life.

We spent 3 weeks in Europe on this trip at a number of destinations in France and Italy and I must say the Chateau Chevre d'Or was the lowlight of the trip. We won't be returning.

  • Liked — Views, medieval charm of village
  • Disliked — Snobby service, especially at the restaurant
  • Stayed September 2008, travelled with family
    • Value
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    • Check-in / front desk
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Helpful?
3 Thank MileHighJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 6 Contributor
316 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 288 helpful votes
Reviewed 4 August 2008

We stayed here for 3 nights to celebrate our 25th wedding anniversary. The hotel has a sense of privilege right from the start. You approach (very carefully) up a steep hill that only has limited car access. The valets take care of everything after that. Once on foot, you walk through the stunning gardens, out of public view, and around to reception. The rooms are all sort of in the village. Some are more part of the hotel than others but be prepared - this is not a conventional hotel.
We had a relatively inexpensive room (#10 if you're interested) but it was pretty and with a view to the mountains and the sea. It was like renting a very exclusive cottage with your own front door onto the village passageway. The reception and restaurants were just a few yards away.
A must do is to chill out for the afternoon around the pool and spa area. With only 30 rooms ,it was never crowded and you can really get away from it all.
This hotel is a people watching place where you can mix with the Russian nouveau riche, Wall Street traders, City of London bankers and a few arty types who have driven in from nearby Monaco for a meal.
If you can afford it, please have the gourmet meal. You start off with a reserved seat on the terrace listening to the pianist and having a cocktail. The meal is taken upstairs and expect 3 - 4 hours for the full experience. But it's not cheap. Including wine, you'll pay 500 euro+ for two.
A cheaper option is Eden restaurant - 200 euro+ here or the Grill (bit cheaper again but not as good a view). There are restaurants in the village (and it's pretty at night) but if you don't run to this, get in the car and drive the 20 min to Villefranche which has a terrific evening atmosphere at a price you can live with.
The hotel wasn't perfect though. The security chain in our room was broken and there were no instructions for the safe. Not even a free bottle of water but as you are in the village, a trip to the local supermarket to stock up is no problem. The nearby cafe even does take-away if you want to really economise.
Overall though, we felt like we were really getting a taste of the 'lives of the rich and famous' and the views were breathtaking. The exclusivity of the location makes the whole experience special. Unfortunately, the food and drink prices are also breathtaking. You expect it, you have been warned but it still feels a little like you're being taken for a ride.Don't expect a great bar scene either - it is very quiet once the restaurant rush has subsided. But, that's what people want. It's not the Hilton, it's your own private luxury pad on the Cote d'Azur.
So - special occasion, trip of a lifetime - do it and enjoy it!. Looking for budget accomodation with a view - I'm afraid not.

  • Stayed July 2008, travelled as a couple
    • Value
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Helpful?
3 Thank Rambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Beach, Florida
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 July 2008

The physical location of the hotel, with spectacular views of the Med, Cape Ferrat peninsula, and set in the medieval town with unbelievable gardens, terraces, and pathways almost immediately make the property worth any price. Okay, there's the catch, no place is worth any price, and our suite at 700 euro per night, your essentially expect perfection. There were very few flaws and I don't want to enumerate them given the overall very positive feelings for this location/hotel.

If you are cost sensitive, or at least will have hightened expectations adding on each incremental 100 euro that will increase your scrutiny, my recommendation here would be to take the least expensive room just to gain admission to the property, then enjoy the beautiful terraces, views, pool, and Eze itself, such as the cactus garden high above the Med at the top of the town, and the Rothchild mansion tour in St J Cape Ferrat. The room really doesn't matter at the end of the day at this spectacular setting. I can't under-emphasize the character and setting of the property, it is truly stunning.

The restaurant too, isn't necessary, but looks very nice. Unfortunately, we had a real blowup situation, having been fully prepared to spend 1000 euro, but were insulted (likewise won't get into detail, but in a nutshell guests spending 700 euro night shouldn't be placed in appendages of the restaurant that shouldn't even have a table) and found a comfortable terrace place in nearby Turbie with spectacular views and very casual, friendly folks.

  • Liked — The incredible setting perched above the Med
  • Disliked — Sometimes reluctant staff and some flaws with room, but these issues subordinate to the positives
  • Stayed June 2008, travelled as a couple
    • Value
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    • Check-in / front desk
    • Rooms
    • Cleanliness
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Helpful?
1 Thank WorldTravelPBI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 6 Contributor
221 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed 4 July 2008

This is a superb hotel. The views are extraordinary. The Service impeccable. Its going to be expensive so no point in whingeing about the cost of anything there. We stayed in one of the suites which had breathtaking views.

If you want to stay there then the things that you neeed to consider are:

The hotel is an array of small medeaval houses all joined together...the rooms and suites are not the largest on the planet....nor are the showers...when the village houses were built in the 12th Century they didn't consider that in 900 years time a lot of very large Americans would be holidaying there.

The swimming pool is small and there are only about a dozen sun loungers....but the views are unbeleivable.

So, if you are on the large side or want a family holiday with small children then this probaby isn't going to suit you....otherwise its a dream of a place.

If you want an even better meal at half the price and even more spectacular views then take the 4 minute walk up the hill to the Chateau d'Eza.....incredible place and faultless service....gentlemen must wear trousers....designer jeans are ok....just no shorts of any kind.

We also ate at the little restaurant down the hill called Pinoccio...which was as good as you get anywhere....the fillet steaks and the slow cooked lamb shanks were superb.

  • Liked — Everything
  • Disliked — small pool
  • Stayed June 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Freddy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 June 2008

beautiful place and gardens. stunning. but food crazy expensive. dinner main courses some at 168 euros!!!!!!!! just one course. yes 168 euros. a record?
room tiny and a /c not good and our terrace had fans going all nigt long and kitchen smells coming onto it although view was great except you see alot of ac units as well.asked to move but no action provided. piano music great, food very good but price mad mad. small bowl of fruit 40 euros!!evian small in room 7 euros. mean mean.grand hotel du cap is cheaper!!! breakfast extra - didnt make that clear at booking and portions tiny and mean. pathetic.
i wont go back, village is beautiful and views amazing over cap ferrat.. the best. rooms in very good condition.

  • Liked — beatiful location, flowers gardens views
  • Disliked — mean service every little thing extra and huge costs
  • Stayed June 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank alfredthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau de la Chevre d'Or

Property: Chateau de la Chevre d'Or
Address: Rue du Barri, 06360 Eze, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Eze
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 7 Hotels in Eze
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Chateau de la Chevre d'Or 5*
Number of rooms: 39
Official Description (provided by the hotel):
Le Château de la Chèvre d'Or in the medieval city of Eze sits between the sky and the Mediterranean Sea and offers a rare, warm, family-friendly atmosphere. 31 rooms, 7 suites and 1 Panoramic suite. "La Chèvre d'Or" gourmet restaurant (2 Michelin stars)- "Les Remparts" Mediterranean restaurant terrace (lunch only), the EDEN restaurant (dinner only) & Le Café du Jardin. ... more   less 
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Also Known As:
Chateau De La Chevre d`Or Hotel
Chateau Chevre d

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