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“Tired and needs makeover”

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Hotel Les Terrasses d'Eze
Ranked #6 of 7 Hotels in Eze
Sydney, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Tired and needs makeover”
Reviewed 12 August 2013

Our double room on the lower floor was tired and in need of a makeover. The mould in the bathroom was revolting and the shower didn't drain well. This isn't the place for couples on the weekend, perhaps moreso for families as the pool was overrun by children. The taxi trip from Monte Carlo was $45 Euros. Breakfast was very good with a stunning location on the entry level. Staff were pleasant.

Stayed August 2013, travelled as a couple
Helpful?
Thank Virginia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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273 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
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Royal Tunbridge Wells, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 August 2013

Beautiful infinity pool overlooking the coastline. The room was clean and modern with a balcony. A little bit of a trek from the town where there are several choices of restaurants (I'd recommend the Gascogne café) - 20 minutes on foot although the road is a bit dicey, 15 euros in a taxi. We hiked up the mountain from the train station which is not a good idea avec luggage (however minimal) - 90 minutes or so, but the walk down was easier (60 minutes)! Breakfast wasn't included but didn't look great. 5 euros for a coffee was a bit steep.

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank Marc V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 11 July 2013

Hotel Les terrasses d'eze is magnificent!
We had a junior suite with a balcony. The furnishings in the rooms are beautiful.
Huge room with large bathrooms with double sinks, big tub and huge shower and toiletries. There is no detail spared. Wonderful beds with the finest linens.
What makes this hotel so special is the wonderful service by all the employees. Everyone greets you with a smile and makes you feel like royalty. From check in desk, housekeepers, restaurant and bar attendants, and front door employees etc.
The breakfast buffet is delicious, with top quality food. My husband said it is the best croissants he ever tasted.Even the coffees are presented beautifully. You can also order eggs prepared anyway you like. The waiters provided excellent service and had the best attitude.
Beautiful pool and . The lobby and bar area had the most magnificent display of flowers that I have ever seen. The bar area is a great people watching scene. The food there was fabulous!
I met an event planner at the hotel- who works with all the top hotels in the world and she said the service at the les terrasses deze is the best of all the hotels in eze
If you are looking for a hotel with wonderful service, perfect location and beautiful surroundings then this is the hotel for you! I have stayed in many of the finest hotels all over the world- and this is absolutely one of the top hotels in the world!

Stayed June 2013, travelled as a couple

  • Stayed July 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank perele l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 June 2013

This hotel has stunning views over the mediterranean Sea and a lovely infinity pool.You do have to drive in and out and negotiate a helterskelter descent to the carpark and hotel which does make you sightly dizzy.
My daughter commented that the rooms were rather brown in decor but I hadn't really noticed because I was looking at the view .
The staff were very attentive and friendly .

  • Stayed June 2013, travelled with family
    • Value
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Helpful?
1 Thank 606barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dusseldorf, Germany
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 June 2013

I stayed one day at this hotel in June 2013. I arrived late at night and I was able to get a very nice french dinner and wine, so far, so good. When I arrived at the room, I found a very old place, with a carpet and tube small television. I asked the front desk to have a iron and a ironning board and they simply forgot to handle it to me. I had to climb all the way to the front desk to get it, they gave me just the iron and when I arrive at the room, the energy plug was not working. In the morning I was able to see the great view of the pool.

  • Stayed June 2013, travelled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank Maikon_Alves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Eze hotels

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fuckthis
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 June 2013

Our room was emptied of electronics while we were a way for half a day. No break marks and another room had the same thing happened. No help from the stuff and they only asked us if we did lock the door. (its a hotel room like any and you don't have to lock the door, it locks it self)
Don't stay here, it looks to me that they have lost a master key or hotel stuff steals from rooms. Bye bye brand new Mac book pro and Sony vaio.

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  • Stayed June 2013, travelled as a couple
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Helpful?
2 Thank hahahahahahahahahahh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 June 2013

We hadn't planned on staying at Hotel Les Terrasses when we booked our trip. However, we ended up wanting to stay another night in the area and our hotel in Menton was full. We found this property through a last minute offer online and it looked reasonably priced for a four star hotel. As others have said before me, I have no idea who is providing such a rating.
Upon our arrival, we didn't mind the theme park ride tunnel (the property IS built on a cliff next to a narrow road) and we parked on the upper area behind the hotel. The view is stunning, the location is quiet and that is where the perks of this establishment end.

When we entered through the uppper level, we thought the property was closed as it was completely dark. The group of employees smoking in the parking lot told us to take the elevator downstairs. The lobby has a completely different look than the rest of the building as it is bright, modern and clean. This gives a false sense of security to unsuspecting guests and looks good on websites. The check-in clerk was friendly enough and sent us to our room. We ventured through another floor of dark hallway with the windows from the workout facility to guide us. Now I know from other reviews that this is a recurring element at Hotel Les Terrasses d'Eze. Initially we were told the electrician would be out the following morning but, they later claimed they had simply 'forgotten' to turn the hall lights on that morning.

The room itself was abysmal. This place makes American roadside motels look like regency resorts. The decor can not be called shabby chic, it is a 1986 garage sale mess. Brown pleather couch that has been chewed on by something, big cracks in the glass on both nightstands, mystery stains on the carpeting, gouges on the furniture, walls and doorframes. The shower and vanity have been rennovated but, the toilet is in a hallway closet ten feet away. It is not a separate room, it is a three foot wide, rectangular closet with a toilet and bidet facing eacother. The beds are cheap and you can feel the springs through the mattress pad. Though I must say the bedding appeared very clean.

The patio areas are open, this is not a place for solitude unless you are free of neighbors. Even then, anyone can walk through your area. The wasps other reviews have mentioned are not an anomaly. They are not little brown wasps, they are two inch long, aggressive black and yellow wasps.

Every aspect of this property shows that the people in charge no longer have passion for what they do. It desperately needs a thorough rennovation and owners who care enough to maintain it. Currently, it comes across as a tourist trap for those seeking the serene side of the Riviera.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shannon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Les Terrasses d'Eze

Property: Hotel Les Terrasses d'Eze
Address: 1138 route de la Turbie, 06360 Eze, France
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Eze
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Eze
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Les Terrasses d'Eze 4*
Number of rooms: 81
Official Description (provided by the hotel):
Located only 20 minutes from Nice International airport, and 15 minutes from Monaco, the hotel "Les Terrasses d'Eze" offers an amazing panoramic view on the Mediterranean. You will enjoy the "cozy" atmosphere where it is...all about comfort and relax.The 75 rooms of 30 m² and the 6 suites all have large terrace with fantastic sea view. Air conditioned and free WIFI high speed internet access.The 9 meeting rooms all have a sea view and terrace. ... more   less 
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Also Known As:
Hotel Les Terrasses d Eze
Les Terrasses d Eze Èze

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