This hotel should have a lot going for it, such as its central location within the town, a Mediterranean climate, large and comfortably refurbished bedrooms, and now being part of a large, French hotel group. And there are discounted deals to be had, too.
The bathrooms are a little strange, admittedly, as can be grasped from other reviews and photos, but they serve their purpose, by and large.
Things start to go awry after those features, though.
Satellite television is a listed feature. What is actually available are about 20 French language channels only - so NO international channels and NO Canal+ . . .
Air-conditioning is also listed. Arriving after 10pm in April, the room was uncomfortably warm. What was available ? Heated air only ! It appears that despite the location and climate, air-conditioning is ONLY made available from the week of the Monaco Grand Prix, in late May, until sometime in October i.e. for just 5 months of the year, at best !
Please remember, this is allegedly a 3 star hotel . . .
But if you're really looking for a battle, just ask for the (plastic) table and chairs on the balcony to be cleaned . . . It's warm, there's an agreeable view, but as a precaution, you've wiped along the balcony rail with a damp tissue, and then done the same to the chairs and table. The results are similar - several weeks, or even months, of grime to be removed.
So, leave a note requesting they be cleaned - in courteous French - on your dressing table, and also ask for the same at reception on your way out in the morning.
The result ? Zero improvement !
Mention it again at reception that day, and learn that cleaner has "done it."
Test again on mornings 2 and 3, request again at reception for said items to be cleaned with perhaps hot water and detergent, and be met with procession of denials or arguments, such as "I've checked" or "it's pollution! "
Final straw, when I asked the cleaner to inspect the balcony furniture with me - she armed with a dry towel, and myself with a dampened tissue - I was accused of using " a bad Kleenex" . . !
So, at reception, on 3rd morning, I asked for name of the manager, as I wished them to know of my dissatisfaction. I was given the names - husband and wife- and as they were not in, I went out.
When I returned, I saw the smartly turned-out male manager. He told me of their large investment in refurbishment, for which I commended him. However, regarding cleaning of balcony furniture, that had "not been a priority as it's too cold to sit out there, yet."
At that instant, I realised my error in selecting this hotel for a holiday. The guest certainly does NOT come first at the Hotel Chambord . . !
What a pity !
- Official Description (provided by the hotel):
- Hotel Chambord offers you a central and calm location at the same time. Between the Casino and the tourist office, at 100 meters far from the sea, all our rooms are totally renovated in 2014. Air conditioning and soundproof. Free wifi. Private underground garage. ... more less
- Reservation Options:
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- Also Known As:
- Chambord Hotel Menton