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“Fabulous Hotel”
5 of 5 bubbles Review of Le Mas Candille

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Le Mas Candille
Ranked #1 of 13 Hotels in Mougins
Certificate of Excellence
Rickmansworth, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fabulous Hotel”
5 of 5 bubbles Reviewed 26 July 2014

My husband and I have recently spent an absolutely fantastic week at Le Mas Candille. Following an extremely busy two week cruise, which finished in Monte Carlo, we wanted a week of complete serenity and relaxation. We most certainly found it in this beautiful hotel. From the moment of arrival to departure we were made to feel so welcome and special. All the staff were extremely caring and helpful and couldn't do enough to make our stay perfect. We had a lovely, spotlessly clean room (506) with a large balcony. We enjoyed sitting on the balcony both during the day and in the evening. We couldn't get enough of the most spectacular views of Grasse and beyond which were below us. The breakfast buffets were wonderful, taken each morning on the terrace of the restaurant. The infinity pool was a pleasure to swim in or just simply to relax by on a sunbed. We had lunch there every day at La Pergola and the food was superb.

Whilst at the hotel we celebrated our 50th Wedding Anniversary. On the "big day" Mark Silver invited us to join him for pre-dinner champagne. It was lovely meeting him. Our meal in Le Candille restaurant was delicious. We were seated at a cosy table for two on the terrace with mesmerising views. By the time we were choosing our deserts, which arrived on beautifully decorated plates saying "Joyeux Anniversaire" in chocolate, it was dark and looking down over The Mougins Valley and Grasse with all the twinkly lights was very romantic!!!! On returning to our room after dinner we were presented with a bottle of champagne and a most delicious fresh fruit flan which we enjoyed sitting on our balcony.
We found some excellent restaurants in the village and were very kindly driven up there in the evening in hotel buggy - great for a couple of "oldies." We highly recommend Le Mas Candille and can't wait to return.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Susanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, Owner at Le Mas Candille, responded to this review, 27 July 2014
Dear Madame,

Thank you for your kind comments. I have said it before, but I do mean it, our job is simple - it is to ensure you have a great time.

I look forward to welcoming you back whenever you can make it.

kind regards

Mark Silver
marksilver@lemascandille.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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838 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
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English first
NY, NY
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 19 July 2014 via mobile

Hotel is nicely located away from the hectic coast near a small village with great views of the hills and sea beyond. A mixture of original and modern buildings set in a hillside garden.

Service is kind and welcoming. I made a bit of an error with our booking regarding number of beds needed (traveling with kids) and as much as we would have been fine to squeeze, we unfortunately we're required to take another room. Thankfully, the staff was respectful of the mistake and resolved in a reasonable way without abusing opportunity to overcharge.

The furnishings are more classic style and some have the good/bad of this in terms of functionally. However, one concern were the beds. While respect that firm beds are common in France (and personally don't mind), our other room had a mattress with quite bad lumpiness/unevenness. Disappointing at this price point.

We ate dinner at the formal restaurant which has a wonderful terrace sunset view. The meal was of good quality but definitely not more than the one star it has.

We traveled as a family with kids 5 and 8. As I probably should have anticipated, this hotel was on the limit for kids. Certainly the staff was more than welcoming but (perhaps self imposed) being only kids makes feel bit out of place. Adult only pool reinforces this a bit. Would recommend for a couple certainly though.

Stayed July 2014
Helpful?
1 Thank Lpdds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, Owner at Le Mas Candille, responded to this review, 20 July 2014
Dear Sir

thank you for your comments, I am sorry to hear one of our mattresses was uncomfortable. We did change all the mattresses 18 months ago, and we chose a good, commercial quality. I will however check which rooms you stayed in, and check that mattress.

Regarding children, with the exception of our pool rule, children are allowed anywhere and everywhere. We try to make children of all ages welcome - as I have five myself I fully understand the requirements for families.

kind regards

Mark Silver
marksilver@lemascandille.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 16 July 2014 via mobile

Stunning property with fantastic views which instantly make you feel relaxed.
From the moment we arrived the staff were wonderful; really friendly & helpful - in particular the valet, reception & pool staff.
We had drinks on the terrace which was beautiful followed by a delicious tasting menu & more drinks!
Breakfast was epic but a but pricey at $30 per person.
We had room 302 which was small but cosy but the massive downside was the slanted ceilings in particular in the bathroom. Being 5ft8, having a shower was a nightmare as I had to bend backwards/crouch down to get under (not a problem if you're keen to practice the limbo).
The turndown service with a cookie was a nice touch but would have liked our drinks from earlier in the day to be cleared.
These issues would have been fine & I wouldn't normally even comment if we weren't staying in a 5* property.
I think we were unlucky with the room so would still recommend staying there because the staff are brilliant & the pool & views are gorgeous.
A lovely stay for our honeymoon.

Stayed July 2014
Helpful?
1 Thank kemartin5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, Owner at Le Mas Candille, responded to this review, 19 July 2014
Dear Sir

Thank you for your comments. Even though your stay had some negative elements, I appreciate you giving a fair and balanced report. Room 302 is our smallest room and whilst some guests have found it charming, others have had the same experience as you. Apologies for the late removal of the glasses, this will be passed onto housekeeping. Hopefully you might come back in the future, if so, please contact us beforehand so that we can find you a room to suit your personal requirements.

kind regards

Mark Silver
marksilver@lemascandille.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

I don't have anything bad to say about Le Mas.. It was PERFECT. The staff was incredible and attentive to every detail.. We met the owner who made time for us on our first night, and even had drinks with him before our unbelievable dinner at the Gastonomic restaurant which is at the resort. The evening was wonderful, especially for our honeymoon.
We had a beautiful room that was recently redone. All the modern amenities were accounted for. The pools, landscape, spa, were all impecable.
Although pricey, it was worth every penney, especially for a special occassion. The quaint town of Mougins is just charming and right up the hill. They did a beautiful job with this resort sitting on the side of the hills of the Riviera.
If I ever get the chance to travel to the Riviera in France again. Le Mas Candille will be on my list. One of the nicest resorts I have ever stayed at.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Skidudepc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, Owner at Le Mas Candille, responded to this review, 9 July 2014
Dear Sir

Thank you so much for your generous comments. The fact that you had a great time is the most
important thing.

I really hope you manage to come back to see us in the future,

Kind regards

Mark Silver
Marksilver@lemascandille.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worthing, United Kingdom
Level Contributor
87 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

Stayed for 3 nights and really enjoyed this hotel. Lovely room with very comfortable bed and spacious bathroom with great shower.
Breakfast on the terrace with an amazing view was lovely. The swimming pools were warm.
Lunch by the pool was very good. All the staff were very friendly.
It was easy walking distance into Mougins for great restaurant choice.
I do wish hotels would provide some bottled water in the rooms, even just a small one at night would be appreciated. Please note.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angie058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, Owner at Le Mas Candille, responded to this review, 6 July 2014
Dear Madame

thank you for your positive review, I do note the comment you have made regarding water and , to be honest it is not the first time I have heard this comment, therefore I will put into place immediately (probably by monday), a policy of a small free bottle of water by the beds in the evening.

kind regards

Mark silver
marksilver@lemascandille.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

My partner and I stayed for nights at Le Mas Candille and it was AMAZING! Everything was perfect! The staff was friendly and professional. The views and gardens around the property are so beautiful and the suite we had was spacious and has 1 and half baths + a walk in closet. The restaurant was exceptional with caring service and delicious food!

Overall we will be back!
PS being New Yorkers we have very high expectations and Le Mas Candille exceeded them!

James Gunn and Mark Gold - NYC

Room Tip: You must try the restaurant during your stay!
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, Owner at Le Mas Candille, responded to this review, 26 June 2014
Dear Sir

Thank you for your wonderful comments. I was fortunate enough to meet you during your stay,
and will be delighted to see you back here again soon.

I will pass your comments onto the team,

Kind regards
Mark Silver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 June 2014

We came here to celebrate our 25th wedding anniversary & were very lucky enough to be offered an upgrade & ended up staying in a beautiful suite with a huge balcony overlooking the hills.

The staff have been excellent and the restaurant food is high quality. We would recommend the hotel and hope to stay there again soon.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Edward G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark s, Owner at Le Mas Candille, responded to this review, 18 June 2014
Dear Sir

Thanks for your response, the key to any hotel doing well is down to the staff, not the investment - so your comments are much appreciated and will be passed on.

Kind Regards

Mark Silver
marksilver@lemascandille.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Mas Candille

Property: Le Mas Candille
Address: Blvd Clement Rebuffel, 06250 Mougins, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Mougins
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Mougins
#1 Romantic Hotel in Mougins
#1 Family Hotel in Mougins
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Le Mas Candille 5*
Number of rooms: 46
Official Description (provided by the hotel):
Le Mas Candille hotel and spa is a luxurious Relais & Chateaux hotel just a short 10 minute walk away from the medieval village of Mougins, nestled in a secluded 4 hectare park, 7 km away from Cannes and only 25 minutes drive from Nice airport. The Michelin-starred restaurant, Le Candille, offers a truly gastronomic experience serving innovative and tasty cuisine within an elegant setting. Our poolside restaurant "Le Pergola" offers more relaxed dining by our main pool. The luxury hotel also boasts an exclusive Spa, with products by ESPA. The ideal cocooning getaway for relaxing, resting and savouring a perfect escape on the French Riviera. ... more   less 
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Also Known As:
Le Mas Candille Mougins
Le Mas Candille Hotel Mougins

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