I shared an apartment (sleeps 4) with my Mum, who is 77 years old. As She doesn't like lifts, so we walked up the stairs to the 4th floor. (Our choice).The air conditioning was not working, and as the weather was hot , we had to leave the windows open. As a result, the mosquitoes had a feast on my poor Mum. We notified the Receptionist, but nothing was done. So my poor Mum had to suffer for 3 nights with no a/c!. Then on each night, our swipe keys did not work, so I had to go back down to reception on each occasion in order for them to "electronically ok the swipe card"!. They forgot to give us the remote for the t.v whilst checking in, so this was another trip down to them.
My friends also stayed here at the same time and the receptionist wanted to charge them 50 Euro as their room was "left in a mess". On investigation it was found, that their room was exceptionally tidy (according to the cleaner). The receptionist also made a racist remark about them being Irish! When confronted about the charge of 50 Euros and the racist remark, he apoligised and agreed that he was wrong. He was basically taking unfair advantage of 4 young Irish girls. I travel all over the world and am very quick to write compliments and very slow to write complaints. But on this occasion, I feel it necessary to warn other prospective clients. I am also willing to allow for workers having "Off Days", but not so patient when it lasts for 4 days and involves a 77 year old woman who should be treated with respect. I would not reccommend anyone to stay here if they are looking for a stress free break, whilst staying in Nice. The rest of our holiday was perfect with fabulous staff in all the restaurants that we went to.
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