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“Magical!”
Review of Hotel Negresco

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Hotel Negresco
Ranked #16 of 203 Hotels in Nice
Certificate of Excellence
Reviewed 12 April 2014

A beautiful, quirky hotel full of character. We stayed in room 409 which is described as having a partial sea view which was actually a great sea view and had a lovely small balcony to admire it from. The service was faultless. The bed huge and so comfortable, with snuggle slippers and dressing gown provided, and the shower was excellent. Even the hairdryer was superb despite previous reviews. We ate dinner in Le Rotonde which was superb too. The only small detractor was the extortionate mini bar (€8 for a can of coke). I would also have liked to be able to make a cup of tea in the room but can see why this isn't provided in such a top notch hotel!

Stayed: April 2014, travelled as a couple
Thank OxfordBecky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direction_Negresco, Directeur général at Hotel Negresco, responded to this reviewResponded 22 April 2014

Dear OxfordBecky,

Thank you for taking the time to review your recent visit to the Negresco Hotel. It is a pleasure to hear you have enjoyed your stay with us. Thank you also for mentioning the faultless service received by our passionate staff, we will be delighted to share your kind words with them.

We look forward to welcoming you back soon on your next visit in Nice.

Kindest regards,

Pierre BORD
General Manager

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804 - 810 of 2,461 reviews

Reviewed 12 April 2014

I thought the hotel and the staff were lovely and charming. Rooms were old fashioned (but thats the charm) but clean and cosy. The hotel staff were so nice and helpful. The breakfast was yummy...the breakfast room was beautiful and my favourite part of the hotel. Would love to stay there again.

  • Stayed: October 2013, travelled with friends
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Thank shazzaray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direction_Negresco, Directeur général at Hotel Negresco, responded to this reviewResponded 16 April 2014

Dear shazzaray,

Thank you for taking the time to post such a positive comment on the Negresco Hotel.
We are glad to read you enjoyed your stay with us and we will pass along your kind words to our talents.

We are looking forward to welcoming you in the near future and remain,

Yours sincerely,

Pierre BORD
General Manager

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Reviewed 11 April 2014

We were recommended by tripadvisor and our cabbie to stay here, what a mistake. The lobby is best part, but then it gets worse & the rooms are gross. Never as happy to leave a hotel as we were our final day here. The walls and floors are covered in stains, air is not at all clean, smoke and pollution and stale air permeate through vents. The tile in our "renovated" bathroom had grout full of mold and mildew. Waterdamage stains even on ceiling, walls and baseboards and doors are damaged and.scraped everywhere &may not have been repainted in over a decade. Carpets even had visible LARGE holes and threadbare spots. Bedding did not feel fresh, sheets.somewhat scratchy, comforter and wallpaper all around felt dirty. The crack between the 2 twins combined to make up our "king bed" was more noticeable than in other European hotels, and mattresses very hard. We were so uncomfortable the first night that we asked to see other rooms in the hotel to try to switch, but none we saw were better, &one was worse. No amenities such as pool, fitness center or spa. Stay somewhere else and just visit for an hour if you want to see the art, but walking through the halls expect the heat to be so cranked up (in spring!) that we felt nauseated and like passing out. Constant discomfort is the name of their game. Had to leave door to sea constantly open for fresh air in our room, bc even with street noise/pollution, still cleaner air than inside from antiquated vents(poorly situated right by bed). Old granny-ish lamps will burn you if on too long and smell of burnt old fabric from a garage sale. Bar was ok but nothing extraordinarily special, especially at $65 for 2 basic mixed drinks with average liquor &average bartender nit too eager to please. The singer who played piano was the best part of stay. We got good service from one person at the concierge, &poor service from 3 of them. Don't expect the front desk to be overly helpful, either; they say it's not their job to help much&send you to concierge. I wouldn't.stay here again at even a tenth the cost. Atrocious decor in our room, but I saw others not as bad. We had a junior suite with full sea view,and it was noisy and somewhat cramped. For the same price, go to Intercontinental Hyatt down street, much better(we went there in attempts to change hotels, but was too late). The Negresco staff, aside from one or 2 nice people, would not recommend anything around town for sights, historical areas/museums, or restaurants. The breakfast downstairs was worst of any hotel breakfast I've seen &the carousel carnival theme freaky and tacky, so we only went once during the week. We've been in about20 4&5star hotels this.spring throughout Europe, and this was the only hotel we haven't LOVED! All others I gave fantastic reviews(mostly in Amalfi coast and throughout Italy). Negreso deserves zero or one star. Better to go to an average place than here. I had a comparable stay at a cheap, dirty $30motel in New Mexico when driving across country years ago in a bind, but Negresco was maybe worse. Negresco is overrated and living off its past. We.felt ripped off.at Negresco and deceived &like they couldn't care less. Would never return or send anyone there unless they can learn to clean, renovate rooms, find functional air filters, and train staff better.

  • Stayed: April 2014
    • Cleanliness
14  Thank happywanderer20145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direction_Negresco, Directeur général at Hotel Negresco, responded to this reviewResponded 22 April 2014

Dear happywanderer20145,

comparing our property to a 30$ motel in New Mexico, here is the answer you should expect.

From a gentleman,

Pierre BORD
General Manager

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Reviewed 8 April 2014

Wonderful hotel, like being transported back to times when the hotel would do anything for you. A real experience which everyone should have. Only down sides were the extortionate prices in the bar and the rather tired and worn carpets on the stairs and in the bedroom. Our room was 306, a fantastic room, very large and comfortable, alas the miniature bar was turned off, resulting in none of the drinks being cold. Well worth a visit.

  • Stayed: April 2014, travelled as a couple
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Thank Bearfos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direction_Negresco, Directeur général at Hotel Negresco, responded to this reviewResponded 22 April 2014

Dear foster27,

Thank you for choosing the Negresco Hotel for spending your stay in Nice. We are delighted that you enjoyed your stay with us.

We feel sorry about the turned off mini bar. Our room service staff could have replaced it right away if you mentionned it at your arrival in room 306. Regarding worn carpets, the Negresco hotel started refurbishing rooms and suites since March 2014. Please accept our apologies for this inconvenience.

We all look forward to welcoming you back in the future.

With warmest wishes,

Pierre BORD
General Manager

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Reviewed 7 April 2014

Once again Negresco looked after us from start to finish, Nothing is a problem to the friendly staff. Our suite had wonderful views of the sea and the town - but the road noise was bad with the window open. Very comfortable bed, large sitting area, separate dressing room, and everything you could need in the bathroom. The light controls in the bedroom defeated us - they came on when least expected (or wanted) and not when they were needed. The decor suits the age of the building and the lifts are probably original. There is art "everywhere" from all eras which jars and refreshes in equal measure - always interesting! Breakfast was is a buffet of selections to suit everyone (but at Euro30 each we probably wouldn't have bothered had it not been included). Just home and looking forward to our next stay! Well done and thank you.

  • Stayed: April 2014, travelled as a couple
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Thank gibsonsarah261171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direction_Negresco, Directeur général at Hotel Negresco, responded to this reviewResponded 11 May 2014

Dear gibsonsarah261171,

Thank you for your fantastic review of The Negresco Hotel, I am glad that we have lived up to your expectations during your third visit and I will ensure to pass on your comments to the rest of our team. Do not hesitate to contact our front desk if you need any help regarding the lighting system. Our staff members will be pleased to help you and make your stay more enjoyable.

We look forward to welcoming you back in Nice.

Pierre BORD
General Manager

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Reviewed 6 April 2014

My friend and I have just returned from three nights at this famous hotel. It is in a fantastic position on the promenade and is very close to bus routes and the city both old and new.

Our room was very nice and spotlessly clean with ample wardrobe space. We did have a problem with our toilet but it was dealt with very quickly and efficiently.

We had a meal the first night in La Rotonde which was very good although we did wait a very long time for firstly a menu and then the food. The staff were kept very busy and it seemed to be the kitchen that caused the long wait for food. The steak and sauce were delicious and proved to be a good choice.

The breakfast was a different matter. The cooked food was so greasy looking we choose not to eat it. The rest of the breakfast was of a good standard and the porridge was delicious.

The hotel interior was quite spectacular and ranged from beautiful to quirky and tacky. We felt it was like staying in a museum. Our favourite part of the hotel was the downstairs area and we loved the décor in the toilets as they were so pretty.

We would definitely stay here again if we returned to Nice. We thought the staff were very friendly and helpful.

Room Tip: We had a partial sea view from our room on the fourth floor and it was very quiet.
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  • Stayed: April 2014, travelled with friends
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Thank Ellen22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014

The Negresco is a bit special - as our taxi driver said on the way to the airport, and indeed it is:
- Where else do you find a hotel which is like an art gallery and Ruritanian palace all rolled into one?
- Where else would you find a lift with its original mechanical control and where the outer door opens outward mechanically - like a jackinthebox on its side?
And it is extraordinary - if a bit bizarre at times, The staff are very good. The decor is unique and the public rooms are not like anything else in Nice (or possibly France).

So why only three stars? Well my first and only real test of a hotel is whether I can get a good night's sleep there. And in the room I was allocated I couldn't. It looked out over the ballroom roof - which was noisy with a mechanical hum all night. The bathroom seemed to be next to some form of pumping room, which was hot and noisy with a mechanical hum all night. And one of the corners in the bedroom was noisy with ......... (you've got the idea).

My brother and I stayed three nights - the hotel is one of the few in Nice offering twin bedded rooms - though annoyingly only one key per room. The first night was a right off for sleep - too hot, too loud. The second and third nights got by, just, with the air-conditioning turned on full (still noisy but cooler).

The bedroom was very nicely decorated and spotlessly clean, the beds were fine, and the bathroom functional - though the drain cover in the shower seemed to slide aimlessly about the shower floor with no obvious way to connect it to the drain. The bathroom door 'sort of worked' but being locked in always remained a possibility. TV, Wifi and the safe all worked fine - though be sure to tick the tiny box on the wifi logon page. Oh, and that lift with the jackinthe box door ? Well there's only one main lift and it comes when and if it feels like it. Be prepared to wait a long time. There's another, smaller lift in a corridor opposite which is more reliable.

The bar and Rotonde restaurant were both excellent, but you don't need to stay in the hotel to enjoy these.

So was I glad I went ? Yes, it was an experience and I'm glad to have seen it.
Would I go back? No, I value my sleep too much.

  • Stayed: April 2014, travelled with family
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1  Thank Happy_Pensioner_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direction_Negresco, Directeur général at Hotel Negresco, responded to this reviewResponded 16 April 2014

Dear Happy_Pensioner_13,

Thank you for taking the time for leaving a comment about your recent stay at Le Negresco.

We have noted that you were happy with the majority of our services, but that your experience did not entirely meet your expectations.

We have taken good note of all your remarks concerning the room you stayed in and located over the ballroom roof. We very feel sorry about the bad sleep you encountered during those three nights and wished you shared this bad experience since the very first morning. Our front desk could have helped you to immediately change the room you were allocated. Your constructive comments have been passed on to the heads of department and we thank you for sharing your impressions so that we can continually improve service and comfort for our guests.

We hope to have the pleasure of serving you again in the near future and remain,

Yours sincerely,

Pierre BORD
General Manager

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Additional Information about Hotel Negresco

Address: 37 Promenade des Anglais, 06000 Nice, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Nice
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Nice
#7 Luxury Hotel in Nice
#9 Romantic Hotel in Nice
#11 Business Hotel in Nice
#25 Family Hotel in Nice
Price Range: £131 - £384 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Negresco 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Negresco Hotel Nice
Hotel Negresco Nice

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