We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Peter W
Sarre-Union, France

Relaxing Break

Review of Hotel West End
5.0 of 5 bubblesReviewed 1 Oct 2020
Taking advantage of the good weather in the south of France, we decided to take a week's break and enjoy the Côte d'Azur. The Hotel West End is ideally situated right on the Promenade des Anglais, and is only 15mins by taxi from the Airport. There are also good public transport links with bus stops just in front of the hotel, and also one of the stops on the tram line 2 is only a few minutes walk away. For those travelling by car, the hotel has arrangements with one of the parking garages just next door to the hotel where secure undercover parking is available.

On entering the hotel, you know you are in for a great experience, with the wonderful entrance and ground floor longes of the hotel. The room keeps up the good experience, we were located on the top floor which uses a more modern styling, but still within the general atmosphere of the hotel. The view from the room over the bay are stunning, both during the day and at nightfall.

As with all hotels around the world, the Hotel West End has had to adapt to our friend Covid-19, and this has been done in a very professional and effective way, and without impacting too much on the guest experience. The breakfast team look after the guests with the traditional buffet being replcaed with personal service, and this works well. The large opening hours of the breakfast service allow for plenty of room for all. The cleanliness of the room, and the hotel in general, is to the high standard you would expect from a hotel of this catagory, and at all times we felt in a very safe environment. The staff are always available for questions and help, and we felt very welcome indeed.

The hotel "ticks all the boxes" and we can certainly recommend this hotel for your future stay in Nice.
Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Booking.com
£247
Fully refundable
  • Expedia.com
    £247
  • Agoda.com
    £205
  • Hotels.com
    £247
0.1 miles from Hotel West End
Booking.com
£167
Fully refundable
  • Hotels.com
    £167
  • Vio.com
    £150
  • Expedia.com
    £178
0.7 miles from Hotel West End
Free Wifi
Booking.com
£246
Fully refundable
  • Hotels.com
    £246
  • Vio.com
    £203
  • Expedia.com
    £246
0.7 miles from Hotel West End
Free Wifi
Room service
ibis Styles
£157
  • Priceline
    £168
  • Booking.com
    £168
  • Expedia.com
    £168
0.5 miles from Hotel West End
Free Wifi
Our lively hostel bar is a great place to make new friends and enjoy the nightlife in Nice, France.
Booking.com
£254
  • Priceline
    £206
  • Vio.com
    £107
  • Expedia.com
    £259
0.6 miles from Hotel West End
Free Wifi
Restaurant
Hotels.com
£163
Fully refundable
Get rewarded with One Key
  • Booking.com
    £174
  • Vio.com
    £134
  • Expedia.com
    £163
0.7 miles from Hotel West End
Free Wifi
Bar/Lounge
Exterior view
ibis Budget
£91
Fully refundable
No prepayment needed
  • Algotels
  • StayForLong
  • Expedia.com
1.0 miles from Hotel West End
Free Wifi
Exterior view
ibis Budget
£78
  • Booking.com
    £81
  • Priceline
    £86
  • Hotels.com
    £81
3.0 miles from Hotel West End
Free Wifi
Booking.com
£438
Fully refundable
  • Hotels.com
    £438
  • ZenHotels.com
    £384
  • Expedia.com
    £437
0.3 miles from Hotel West End
Free Wifi
Pool
Priceline
£472
Go to your Happy Price
  • Booking.com
    £472
  • travelup.com
    £528
  • Hotels.com
    £472
0.2 miles from Hotel West End
Free Wifi
Beachfront
View more hotels in Nice
Reviews (2,057)
Filter reviews
2,057 results
Traveller rating
789
689
338
130
111
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
789
689
338
130
111
Show reviews that mention
All reviews sea view blue beach old town macaroons top floor the bus deluxe room promenade des hotel restaurant perfect location an upgrade breakfast was included long weekend breakfast room monte carlo sea front french riviera
Selected filters
Filter
Updating list...
184 - 189 of 2,057 reviews
Reviewed 2 September 2020 via mobile

Excellent service, Kind staff, Restaurant and breakfast are delicious ! The room was very clean. The hotel is facing to the beach ! Incredible spot ! I will come back with my family for sure ! See you soon !

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank Nico7L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relations clientèle, Autre at Hotel West End, responded to this reviewResponded 2 September 2020

Dear Nico7L
Thank you deepy
We are all longing to welcoming you back soon.
Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2020 via mobile

Dont go to this hotel its really poor quality. Air conditioning not working and room was dated and not clean. Complained and was shown other rooms which were smelly and just as bad. Poor service at front desk as well and just lacki g overall... Take my advice and avoid

Date of stay: October 2019
Trip type: Travelled with family
3  Thank alanmR7379WA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relations clientèle, Autre at Hotel West End, responded to this reviewResponded 1 September 2020

Thank you alanmR7379WA
Have a safe trip back home.
Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2020

West End unfortunately confirms the lack of real luxury hotels in Nice. Together with the other “old glories” of the Promenade, this hotel would need a serious revamping and a tasteful restoration to bring it back to its luxurious past. Some details here an there still recall the “Belle Époque” of the hotel and they should be brought back to their original beauty. Poor services - no bar, no restaurant, no room service, late room cleaning, the minibar in the room did not work, no reserved places on the beach - and a small room made the staying at this hotel closer to a “no frills” than to a luxury experience. The view at the fourth floor was amazing, so be sure to book an expensive sea view room to enjoy the only great thing West End has to offer. Not bad at all, but not worth the price.

Date of stay: August 2020
Trip type: Travelled as a couple
3  Thank moussafir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relations clientèle, Autre at Hotel West End, responded to this reviewResponded 21 August 2020

Dear Moussafir
You had the privilege to experience an experience through the art of living of a different time when elegance in style and manners were far different from our times.
The services of our hotel had been widely impacted by the pandemic of Covid 19 .
Our restaurant hes been closed and not reopened to the public.
A bar service was instead proposed with a choice of platters which may goes along a drink.
The beach club is not ours and if beach packages can be bought at reception, the reservation are not mandatory and our hotel guest are considered prioritly at the beach club entrance.
You should maybe reconsider your expectations toward luxury and the price paid and then adjust it to our hotel which has managed to stay open to welcome you with majors adjustments to adapt to the sanitary conditions and the regulations.
So considering this and understanding this , you would probably be more indulgent and objective.
Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2020

Booked here for one night at the end of holiday before heading home, horrible small room looked nothing like images on website - completely different. Hotel run down and needs revamping the lift was like something out of a horror movie. Couldn’t move in the room and for the price was crazy! They promised my partner he wouldn’t be charged twice and he has just been charged an additional amount (more then price of room). The cleaner bashed the door open the morning we were leaving at 10.30 screaming in French and she took the door frame off the door - Horrendous experience - do not book!

Date of stay: August 2020
Trip type: Travelled as a couple
2  Thank Lornawilsonbanker19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relations clientèle, Autre at Hotel West End, responded to this reviewResponded 21 August 2020

Dear Lornawilsonbanker19
Is a one night stay enough to write such a bad comment with so vivid words ?
We would have loved to consider the matter with you directly.
Not too late to contact us .

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2020 via mobile

We came here to celebrate our wedding anniversary, booked via the hotel website after trying to call, sent two emails neither of which were answered.
The room was in the fifth floor, just over the air conditioning machines so very noisy, and very small. The only breakfast available was a continental breakfast and as I don’t eat wheat I couldn’t eat anything.
The waiter Ange was very nice and friendly and explained to us that the hotel couldn’t provide its usual service due to the COVID situation.
Apart from him, really we weren’t pleased and felt like the special offer available basically meant a small and cheap room with no 4* commodities, including cleaning the room daily.
We won’t be going back.
Not the best way to encourage visitors to return!!!

Date of stay: June 2020
Trip type: Travelled as a couple
3  Thank Clare G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean-Michel S, Responsable relations clients at Hotel West End, responded to this reviewResponded 1 July 2020

Dear AMPM123,

The Covid pandemic situation and the safety restrictions could not allow us to offer the best of the service we usually provide.
As we were not allowed to serve a full buffet, we choose to offer a continental for free to all our guests.
We were very honoured to welcome you for our re opening after the total lockdown and as you may imagine, safety for all our guests and staff was and still is our main concern.
The restrictions in term of service was in accordance with the regulations.
Therefore you should visit us back when future times will be better and surely you will be amazed.
We remain at your service.
Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews