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“Run down 70´s style hotel” 2 of 5 bubbles
Review of Mercure Nice Centre Notre Dame

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Mercure Nice Centre Notre Dame
Ranked #37 of 204 Hotels in Nice
Germany
Level Contributor
43 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Run down 70´s style hotel”
2 of 5 bubbles Reviewed 30 July 2014

Run down hotel with stained and torn curtains, filthy carpeting, mouldy bathrooms. Poor quality beds and a poor quality breakfast buffet.
The only good thing to be said is the good location and if you have a garden-front room you will have no street noise.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
Thank OneCosmopolitan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B S, Directeur général at Mercure Nice Centre Notre Dame, responded to this review, 11 August 2014
Dear Guest,

Thank you to have taken the time to give us your opinion about your stay in our hotel.
We are really sorry we did not meet your expectations, and we beg you to accept our sincerest apologies.
Be sure that our aim is to improve the quality level to meet our guest s expectations.
Looking forward to welcome you shortly in one of the hotels of the Mercure network.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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994 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
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English first
Quebec City, Canada
Level Contributor
135 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed 29 July 2014

At the corner of central Jean-Médecin street, where you can take the Tram to get anywhere, and near the train station to get to other towns of the Cote d'Azur (French Riviera). Big room, very clean, big TV, free Wi-Fi, big bathroom, quiet. With a pool on the top !!! Very much appreciated at the end of a long day. Morning buffet is complete: eggs, sausage, cheese, cold cuts, croissant, yogurt, excellent coffee. Very friendly staff. A little far from the beach, but you can get there with the tram, or 20 min walk. Lots of stores around.
Highly recommended.

Room Tip: Higher floor
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BirdyQuébec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B S, Directeur général at Mercure Nice Centre Notre Dame, responded to this review, 11 August 2014
Dear guests
Thank you for your kind remarks about your stay in our hotel.
We are glad you enjoyed your stay at Mercure Nice Notre Dame and hope wil will welcome you again very soon
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 21 July 2014

The Mercure Nice Centre Notre Dame is well located just off the Avenue Jean Medecin, a major shopping street along which runs the city's sole tram line. The tram provides easy access to the Old Town (although it is only a 10-15 minute away) and the Acropolis Congress Centre. The hotel is about a 5-10 minute walk to the Nice Train Station where the 99 bus from the airport stops.

The standard rooms are adequate for the class of hotel with a comfortable bed and an excellent air conditioner, which puts many more expensive hotels to shame.

Two major negatives was carpet that was poorly cleaned and visibly stained and an oddly designed bath with an oddly mounted showerhead and with just a half length glass screen as a shower curtain.

Although there was no iron in the room, an ironing room was provided which at least had a decent steam iron. Internet was free. Of the many channels, only one was English but fortunately it was the excellent France 24 News Channel. Nearby there were plenty of shops including a supermarket.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank JonTravelator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B S, Directeur général at Mercure Nice Centre Notre Dame, responded to this review, 11 August 2014
Dear Guest

Thank you for your kind remarks about your stay at Mercure Nice Notre Dame.
We are glad you enjoyed it and hope we will welcome you again shortly
We will also take your comments into account to improve our service.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

Excellent hotel. Big comfortable rooms. Very helpful staff. Location is about 10 minute walk to the beach, there is a tram but just as easy to walk. Surrounded by shops including supermarket and take away restaurants. Rooftop pool and bar is a bonus. Water is cold but refreshing after a hot summer day walking around. Highly recommend this hotel.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Stuart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B S, Directeur général at Mercure Nice Centre Notre Dame, responded to this review, 11 August 2014
Google Translation
Merci d'avoir pris le temps de commenter votre séjour au sein de notre établissement.
Nous sommes très sensibles à vos remarques positives envers nous et espèrons vous accueillir de nouveau prochainement
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Coral, Florida
Level Contributor
89 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

Room is standard European hotel, meaning not a lot of floor space. Included a small desk, chair, flat screen TV, free standing closet, and largh bath room with tub and shower spray plus bidet. Room and linens were clean. For 1, fabulous. For 2, you better be friends.

Location was a short walk (1 km) to main restaurant and shops. Beach was just another 200 m walk. Lots of major stores and pharmacies in the area if you needed something, but didn't want to pay "beach" prices.

Front desk and staff were very friendly and helpful. I had left my passport and had a taxi driver delivering it, and the staff were very helpful in making sure I got it back. I was a tough traveler because, I was understandably nervous about getting it back. They continually reassured me and I did get it back.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CC_FL_Road_Warrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B S, Responsable relations clients at Mercure Nice Centre Notre Dame, responded to this review, 22 July 2014
Dear Guest,
thank you for your nice comments,
our staff sees their efforts compensated, and helps them to continue to improve the quality of services,

hoping to see you back on another trip to Nice,
best regards
Eva Emmanuelli
Assistante Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

Can't complain about this hotel at all, it's in the centre of Nice, near to everything so you can walk anywhere, has a large breakfast, and a terrace bar on the roof AND a pool, The pool is lovely and it's not easy to find a reasonably priced hotel with a pool in the city centre. The terraces were not overcrowded and the views over Nice excellent. Staff all very helpful and friendly and breakfast room clean and food regularly restocked, with a very good choice of continental, cooked, cheese etc. Also an unexpected roof garden that was also quiet and a peaceful place to sit if you need a change from the roof pool. Was hard to believe we were in the city centre it was so peaceful and quiet in the gardens.Room was pretty standard, although a decent size. TV large although we never watched it. Very good deep bath. Okay so the carpets are probably due for a bit of a clean in the next few months, but really this is such a small detail and wouldn't put me off staying there, and postives far outweigh this small detail. Would recommend if you want somewhere central with a pool and gardens within a reasonable budget.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Diane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B S, Responsable relations clients at Mercure Nice Centre Notre Dame, responded to this review, 22 July 2014
Dear Guest,
we thank you for having token your time to give us your impressions about your stay in Nice.

Your remarks will be transmitted to our staff which is compensated for all their efforts by your nice comments.

We would be very happy to welcome you on another trip to Nice,

best regards
Eva Emmanuelli
Assistante Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 11 July 2014

Stayed for a week at the end of June 2014. Great location as only a short walk from the main train station to the hotel and then a short walk into central Nice. Hotel check in was quick and room of good size but some areas of the room need a little decoration, but clean and that's important. We found the bed uncomfortable but the facilities in the room fine. We added breakfast to our booking at a good price but not worth €19 that the hotel charge. The roof top pool area was clean and relaxing but we could not understand why we appeared to be the only ones using the garden area as it was beautifully maintained, quiet, sun loungers, etc and a great area to relax. Perhaps desk staff could be more acknowledging when you enter & leave the hotel as the occasional bonjour would be nice in Nice. Tip: if you go to the train station for trip to Monaco, Cannes etc. give yourself plenty of time as there was always a queue when we went. Another Tip: coach 99 from the airport to the train station the 5 min walk to hotel is best way to get to the hotel and coach 99 from the train station to airport when you leave. = €6/person/trip.

Room Tip: Garden view room at lower rate is fine.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B S, Responsable relations clients at Mercure Nice Centre Notre Dame, responded to this review, 22 July 2014
Dear Guest,
thank you for your comments about your stay amongst us.
We appreciate your different points mentionned, it helps us and our staff to improve the quality of services.
We hope having the pleasure of welcoming you on another trip to Nice,
best regards
Eva Emmanuelli
Assistante Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Nice Centre Notre Dame

Property: Mercure Nice Centre Notre Dame
Address: 28 avenue Notre Dame, 06000 Nice, France
Phone Number:
Region: France > Provence > French Riviera - Cote d'Azur > Nice > Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Nice
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Nice Centre Notre Dame 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Mercure Nice Centre Notre Dame is a recently refurbished 4 star hotel located opposite Notre Dame church, close to the Promenade des Anglais and the old city. On the tram line, the hotel is 300 m from the station and 7 km from the airport. The hoteloffers 200 rooms with 2,000 sqm of inner gardens. Enjoy our solarium, beauty centre, swimming pool and rooftop bar with panoramic views over the city. Public undercover pay car park. ... more   less 
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Also Known As:
Mercure Nice Centre Notre Dame Hotel Nice
Accor Nice Centre Notre Dame

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