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saminski1979
Omaha, Nebraska

A fantastic family stay!

5.0 of 5 bubblesReviewed 11 Aug 2021via mobile
We love Novatel and this place was great. Nice location, 20-25 minute walk to all the things. Do yourself a favor and get comfortable with the tram and buses right away. We finally did but not until our next to last day and they’re super easy.

It was strange being among the very few Americans…but we took the leap with our kids when France opened back up. Having a nice, comfortable hotel, with a fantastic breakfast, sure helps. Getting a health pass was a small inconvenience, but we found a great pharmacy near the modern art museum that got all five of us, including kids, in under an hour. Then we were set for restaurants and our flight home. Most places were accepting the CDC vaccination card, but it was nice to have the pass too. Some places checked the pass, some didn’t. But it was brand new when we were there.

Special call out to Salem, as many already have. He was fantastic and helpful, warm and welcoming, basically exactly what you need after a tired day of travel. He recommended the island or St. Margeurite off of Cannes (Man in the Iron Mask)…a fantastic day trip.

Last piece of advice. Don’t ever ever take a taxi in Nice. Shady McShady. Get your Uber app for peace of mind. We had to split up at the train station, three of us in Uber, two others in a taxi. Taxi tried to charge us twice the Uber and even covered up his meter so I couldn’t see the actual price. Avoid avoid avoid. Tram, bus or Uber in the city, and the train station for visiting Cannes or beaches is a ten minute walk, and easy for kids!

Merci Novotel!
Date of stay: August 2021
Room Tip: Avoid taxis like the plague.
Trip type: Travelled with family
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Hotel- cmanager, Propriétaire at Novotel Nice Centre Vieux Nice, responded to this review
Responded 12 Aug 2021
Dear Guest,
Thank you for your kind review.

Our dedicated team always aim to deliver the best experience possible to all our guests and are ready to assist at any time. Salem will be delighted to know of the impact he had on your experience and to know his efforts were appreciated.

We hope to welcome you back in the future.
Kind regards,

Pierre Messe, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 3 August 2021

Hotel is an easy 20-minute walk to the old town. Parking available across the road.
Quick, easy, efficient and friendly check-in by Salem, who was most helpful and informative. Much appreciated as with 2 tired kids. Pool is lovely with a nice view, chilled music and small bar. Lovely stay.

Date of stay: August 2021
    • Location
    • Cleanliness
    • Service
Thank kareneS7141BD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Propriétaire at Novotel Nice Centre Vieux Nice, responded to this reviewResponded 4 August 2021

Dear Karen,
Thank you for this positive review of your stay.

We are delighted to learn that your time with us met with your expectations in all aspects and that our facilities were to your liking.

We look forward to welcoming you back on a future occasion.
Best regards,

Pierre Messe, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2021 via mobile

The hotel is clean and the room pleasant with air conditioning. The location is wonderful, located in old Nice. The restaurant staff are very helpful and very attentive. I would like to especially thank the waiter John who was very nice to us. I couldn't leave a tip, it's a shame.

Room tip: There is a parking nearby, 16 euros per night.
Date of stay: June 2021
Trip type: Travelled with family
1  Thank Cristyen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Propriétaire at Novotel Nice Centre Vieux Nice, responded to this reviewResponded 20 July 2021

Dear Cristyen,
Thank you for taking the time to review your stay.

A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We appreciate that you have highlighted our prime location.

We hope that you will visit us again in the future.
Kind regards,

Pierre Messe, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2021

What I like about this hotel is the location and the staff. It is away from the crowds of tourists, but still within walking distance of the main areas. If you don't like to walk much, no problem, a local tram stop is very nearby and in just a few minutes you can be in the central areas. There are plenty of convenience shops and restaurants nearby as well. The rooms are reasonably comfortable with air conditioning and wifi. The check-in briefing was very welcoming thanks to Salem - fast, professional, friendly and informative.

Room tip: Executive rooms have more comfortable desks and chairs if you are there to work.
Date of stay: June 2021
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank VIPCorporatePilot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-cmanager, Pierre Messe, General Manager at Novotel Nice Centre Vieux Nice, responded to this reviewResponded 14 June 2021

Dear Guest,
Thank you for sharing this positive feedback of your stay.

We do our best to ensure that guests feel welcome and Salem will be very pleased to know of the impact he had on your experience. It is a pleasure to know you appreciated our prime location and are glad it met your needs so well.

Thank you again; we look forward to welcoming you back in the future.
Kind regards,

Pierre Messe, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2021

What a wonderful stay! Very much happy with the place. The service was absolutely incredible especially the person in charge of Reception Salem! Salem always made sure my stay was going smooth and always went above and beyond. I felt very well looked after. I will definitely be coming back.

Date of stay: June 2021
Trip type: Travelled on business
2  Thank alejandrosX1167IZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-cmanager, Pierre Messe, General Manager at Novotel Nice Centre Vieux Nice, responded to this reviewResponded 14 June 2021

Dear Alejandros,
Thank you for your review.

We appreciate your kind comments about our team's professional service and will be sure to pass along your compliments to our team and in particular to Salem.

We hope to be able to welcome you back on a future occasion.
All the best,

Pierre Messe, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2021

Nice is not necessarily renowned for the warmest of experiences but we had a perfect weekend and that was principally down to the amazing efforts of the team at the Novotel. We didn't ask for anything but they couldn't do enough to make us welcome, it is those little touches that made us leave later and really make the most of our time here. The Front Office in particular were extra special. My daughter was so happy he even picked flowers for them. Thanks Salem, Charlotte and Gaelle.

Date of stay: May 2021
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank BobinFrance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-cmanager, Pierre Messe, General Manager at Novotel Nice Centre Vieux Nice, responded to this reviewResponded 2 June 2021

Dear Guest,
It was a real pleasure to receive your kind feedback.

We are delighted that you had a memorable stay as this is always the main aim of our team. We will be sure to let Salem, Charlotte and Gaelle know the impact they had on your experience.

We would be happy to welcome you back in the future.
Best wishes,

Pierre Messe, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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