We have always found Ibis centre gare to be a hotel at the top of its game until this visit. They seem to have lost he plot and our stay was disappointing. On arrival we asked for a smoking room as I had requested at booking but was told that none were available (no sweat this happens!) so I asked if a smoking room would become available later in our stay and that we were happy to move if so. The receptionist told us that it was the rest of the week that was the problem as they had a smoking room for our first night but not on subsequent nights! I tried logic to explain that if a smoking room was available now then we should have that and that whoever wanted the smoking room the following nights could be told on their arrival that no smoking rooms were available ( as indeed we had been told already). This approach did not seem successful and it was only after being spoken with by the manager that logic prevailed and we got the room. Breakfast, which has always been very good, was without cheese - a small point but very difficult to understand when cheese has been such a breakfast staple with Ibis for so many years! Is this a new corporate decision? Our air conditioning did not work (but a small issue at this time of year) but overall the standard of service was distinctly lacking - no smiles from staff who all looked a bit fraught! Perhaps the economy has got to them all! I will be less inclined to use Ibis in future?
- Official Description (provided by the hotel):
- The Ibis Nice Centre Gare hotel is next to the railway station, and 5 km from the airport. The hotel has 199 air-conditioned rooms, with Wifi Internet access, including 7 adapted for disabled persons. The ik lounge restaurant, a terrace, a swimming pool, a bar, a snack service 24/24, pay parking and 5 seminar rooms are at your disposal. The old city of Nice and its castle, the Musée d'Art Moderne, the opera house and the national theatre of Nice are only 2 km away. ... more less
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- Also Known As:
- Ibis Nice Centre Gare Hotel Nice
- Accor Nice Centre Gare