Upon arrival I was given a basement room, that room's heater did not work, then I was moved to the first floor, the bathroom sink did not drain, and there was a mouse in the bathroom. I was informed by a female desk clerk that I could move once again. Her responce to the mouse issue was the mouse did not come from the hotel, and the hole it came out of was small. When I asked for a complimentary night stay for the two moves and the third that was offered a day later I was informed no but that I would get breakfast at no cost. With all these issues I would not have minded but it was the coldness and uncaring attitude of the female staff , the male staff was compassionate and totally understood my frustration . The hole was plugged the sink was drain, but the cold attitude of the female staff is unforgiving.
- Official Description (provided by the hotel):
- An effordable small hotel in the city with multilingual staff in the center of Nice, yet quietly situated. The tram , bus stop for the airport bus and the train station are merely a short walk away , so that you can easily visit other cities such as Monaco, Cannes, Antibes etc... The Chagall museum and the Russian cathedral are also within walking distance. 55 rooms and 10 studios with small kitchen, with private bathrooms and SAT TV with intern. Channels - free WIFI- Buffet breakfast, private car park, 24H reception desk with multilingual staff ... more less
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