We stayed 9 nights in that hotel and had the duplex appartment. It was the highest floor and in the middle of August, it was super hot and the A/C wouldn't work half the time. When it did, it was beeping every 30 seconds (we timed it) even when turned off, without any way to stop it. We notified the front desk many times until they called a technician. Nothing. It still beeped all night. I asked to speak to the manager of the hotel and they refused to give me her name, pretty much saying nobody could do anything because "they are women" and it's "a technical problem" and the technician wasn't available.
Never did they offer compensation such as another room, refund or even free breakfast.
The room was extremly small but livable, however, because of the bad Customer service I would not go back.
- Official Description (provided by the hotel):
- An effordable small hotel in the city with multilingual staff in the center of Nice, yet quietly situated. The tram , bus stop for the airport bus and the train station are merely a short walk away , so that you can easily visit other cities such as Monaco, Cannes, Antibes etc... The Chagall museum and the Russian cathedral are also within walking distance. 55 rooms and 10 studios with small kitchen, with private bathrooms and SAT TV with intern. Channels - free WIFI- Buffet breakfast, private car park, 24H reception desk with multilingual staff ... more less
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