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“Excellent service”
Review of Holiday Inn Nice

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Holiday Inn Nice
Ranked #20 of 204 Hotels in Nice
Certificate of Excellence
Charlotte, North Carolina
Level 1 Contributor
3 reviews
3 hotel reviews
“Excellent service”
Reviewed 19 July 2014 via mobile

We enjoyed our weeks stay at this hotel. The Hotel is in a very good location about half way between the main train station and the beach. Very close to the beach, shopping, restaurants and tram.
The front desk was very helpful and profesional. The rooms were very clean and up to date.
A special thanks to general manager Miss Valerie who went out of her way to accommodate us during our stay. We will stay here again on our next trip to Nice!

Stayed July 2014, travelled with family
Helpful?
Thank Joe F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MERLIN06, Directeur général at Holiday Inn Nice, responded to this review, 24 July 2014
Dear Joe F,

Thank you for your very nice comment concerning your stay at Holiday Inn Nice!

I am so pleased that you had an excellent stay and that you have enjoyed our renovated rooms and also our friendly staff I have passed on your motivating words to all the team.

I see that you got to visit the sunny town of Nice; we are indeed centrally located just minutes away from all the attractions, shops and restaurants making your stay even more delightful without worrying about transport.

Concerning the beach, we have a partnership with a private beach giving you a special discount price as a client of the Holiday Inn.

I was delighted to accommodate you and make you stay the best as possible. You are more than welcome in the property if you come back for your next trip on the French Riviera.

Yours sincerely,

Valerie Roustan
General Manager
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751 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014 via mobile

We stay there for 3 days. The bedrooms are really nice and clean. Good variegated breakfast. All personal are really nice, but we would like to thank especially the receptionist Anna for her help about the things to visit, restaurants and so on. And also the bartender Irene. They are really nice and always smiling. We really appreciate and we feel like at home.
For sure we will come back there soon.

Stayed July 2014, travelled with friends
Helpful?
1 Thank luca v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MERLIN06, Responsable relations clients at Holiday Inn Nice, responded to this review, 22 July 2014
Dear Luca v,

Thank you for taking your time to write us about your experience in Holiday Inn Nice Center. It is always a pleasure to know when our guest had a nice stay it is also motivating for all the staff giving us the feeling to continue and to do our best every day!

We have passed on your kind words to our lovely ladies: Anna at the Front Desk and Irene at the restaurant!

We are happy to know that you have enjoyed our refreshed rooms and also our Breakfast Buffet giving you a large choice of fresh fruits, Delicatessens, French bread, croissants, Juices …. Every morning! If you are a little less hungry and want a little more sleep we also have our continental breakfast that you can take on the terrace until noon :)
You are welcome again to Holiday Inn Nice Center for your next stay!

Warm regards from Nice,

Luana Verheyen
Front Desk
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San Diego, California
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 July 2014

The Holiday Inn in Nice is very comfortable and located within walking distance (15 minutes or so) to the beach, including the Promenade des Anglais, Old Town (Vieux Nice) and Cours Saleya (bunch of restaurants here). The street where the hotel is located has restaurants and exclusive residential towers. Rooms are clean and large with comfortable beds. Breakfast buffet is a bit pricey at 20 Euros although this is typical for the area. Good selection of cold and hot entrees. Courteous staff and many speak English well. Excellent location and would stay here again.

  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank RodneyChin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MERLIN06, Responsable relations clients at Holiday Inn Nice, responded to this review, 13 July 2014
Dear RodneyChin,

We thank you very much for your review about your stay in Holiday Inn Nice Center.

We are pleased to know that you had an excellent stay and enjoyed our beautiful town, Nice !
The central location offers you the facility to walk around the city a leave your car away. The situation is perfect visit every corner of Nice.

Our breakfast buffet is indeed at 20 € but we also have the French Continental Breakfast at only 6€50 that you can take on our lovely terrace under the palm trees with Fresh pressed orange juice, coffee and “Viennoiseries” (warm “Pain au chocolat” and “Croissant” just out of the oven ;) )

We hope receiving you again very soon !

Kind regards,

Luana Verheyen
Front Desk
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CA
Level 5 Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 July 2014

Hotel checkin and checkout is very fast. Staff is friendly and competent. I had a room in executive floor. Bed linen is high quality, comparable to those used in luxury hotel. It's better than what I expected from a Holiday Inn. Lobby is tastefully decorated. Within 10 minutes walk to beach and major shopping center. Highly recommend for business and leisure travellers.

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank happyvaio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MERLIN06, Responsable relations clients at Holiday Inn Nice, responded to this review, 13 July 2014
Dear Happyvaio,

We thank you for your very nice comment on TripAdvisor about your stay.

We are delighted that you found the hotel very nice, as for the service, the executive room, and the decoration, indeed we have renovated our rooms in 2011 to refresh the entire Hotel letting you enjoy our property with the best of comfort.

We have an idyll location in Nice letting you be near of the beach, attractions, congress center, and transportation (bus and train station just 10 minutes away).
Our greatest satisfaction is to see our guests happy about their stay.

We hope receiving you again in a near future if you need to book a room don’t hesitate contacting us on reservation@holinice.com

Warm regards from the French Riviera,

Luana Verheyen
Front Desk
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San Francisco
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 July 2014

We had a morning flight out and this was the perfect place to stay the night. We had a huge balcony with great sea view. Lots of restaurants to walk to and the beach is right there. (Although it's very rocky.)

Room Tip: join their loyalty program for free wifi
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank VTMSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MERLIN06, Responsable relations clients at Holiday Inn Nice, responded to this review, 12 July 2014
Dear VTMSanFrancisco,

We thank you for your very nice comment concerning our ally, Holiday Inn St Laurent du Var we have passed on your kind words to our collegues.

Sincerely,

the staff of Holiday Inn Nice Center
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Toronto, Canada
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 July 2014

What could have been a good rating was ruined by "some" surly staff and lack of attention in the breakfast room.

On the evening of check-in we attempted to order dinner in the dining room. We were told the kitchen was closing in 15 minutes and they couldn't take our order. Fortunately for us, we found an amazing restaurant, Chez Davia, down the street and they were pleased to serve us.

Breakfast each morning was a hit/miss if food would be available and stocked up. Asking for the hot water pot to be filled for tea was treated like an inconvenience. One morning we asked for the bacon to be restocked at 8:45 and were told the breakfast service was ending..... note breakfast still had over an hour before it was closed.

On the plus side... beds and pillows were very comfortable and the water pressure was amazing.

  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Elizabeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MERLIN06, Responsable relations clients at Holiday Inn Nice, responded to this review, 13 July 2014
Dear lilsisbet,

We thank you very much for taking your time to share your experience on TripAdvisor.
We apologies that what could have have been a good stay turned out to be disappointing for you. In fact, the attitude and service concerning the staff of the breakfast is unacceptable and does not accord with our Hotel Policy.

We have noted your comment and passed the word to our F&B Manager and have had a meeting with the Food & Beverage staff about the situation and starting a new organization for the Restaurant.

But on the other side… We are pleased to know that you’ve enjoyed the comfort of our rooms and our water pressure.

Sincerely,

Luana Verheyen
Front Desk
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London, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 July 2014

Staff ok, breakfast very bad, rooms and location good , night staff did not speak much english which lead into problems of bill payment, which was prepaid.
Can stay again but would not have breakfast here as so many nice patisserie near by.

  • Stayed June 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Tara222014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MERLIN06, Responsable relations clients at Holiday Inn Nice, responded to this review, 12 July 2014
Dear Tara222014,

Thank you for sharing with us your experience at Holiday Inn Nice Center.
We have noted that you found the breakfast poor. We have made a meeting with the Direction and the Food & Beverage staff concerning the issues with the breakfast. We have mad a new organization and made new procedures to ameliorate the service, we do apologize for the issues that you have encountered.

We hope receiving you for your next stay in the city of Nice and with an different view hopefully.

Althrough it's good to know that you appreciated the comfort of our rooms and the central location.

Kind regards,

Luana Verheyen
Front Desk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Nice

Property: Holiday Inn Nice
Address: 20 boulevard Victor Hugo, 06000 Nice, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Nice > Musiciens , Thiers / Train Station
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Nice
#23 Business Hotel in Nice
#41 Romantic Hotel in Nice
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Nice 4*
Number of rooms: 131
Official Description (provided by the hotel):
Located in the very heart of Nice, in a residential area, a few minutes ago from the seafront, the interesting sights and the main shopping zone. Access: International airport 7 kms, Train station 300 m. Totally refurbished in 2012! Rooms: spacious, modern and lighted, air conditioned and sound proved; marble bathrooms with hair dryer. Tea and coffee maker, satellite LCD TV and pay TV, ADSL Wifi, direct phone, electronic safety box, minibar, pillow list; Restaurant "Chez Panisse" and cocktail bar, gym center. ... more   less 
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Also Known As:
Holiday Inn Nice Hotel Nice
Nice Holiday Inn

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