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Nice Excelsior Hotel
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Reviews (666)
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All reviewstrain stationquirky decorexpress breakfastold townminute walkthe main shopping streetgave us a mapsuperior roomwould highly recommend this hotelwould stay againsmall balconythe hotel staffsouth of francenice roomcomfortable hotelvisiting nicemonte carlo
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377 - 382 of 666 reviews
Reviewed 13 July 2014 via mobile

We stayed here due to a transport strike in Italy. It is in a convenient location to the train station, but not really in the nicest of areas. The hotel and outdoor gardens are lovely, however we had a shoebox of a room. The toilet was smaller than than that in an airplane, and it was, well, a struggle. The L'Occitane in the bathroom was a nice surprise. We paid just over £100 and I have seen rooms offered for £89. Definitely book if you can get a room for this, I would give 5 stars at that rate. All in all my advice is have a look around there are some nice boutique places you can stay, that are in a better area.

Stayed: July 2014, travelled with friends
Thank phil_up81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

We only stayed one night but immediately fell in love with this hotel. The interior design is fantastic with everything from the carpets to the furniture taking inspiration from travel. All the staff were very polite and helpful speaking several languages. The bar in the garden is a delight and breakfast was very good with a good selection. The hotel is really close to the station and only a few minutes walk from the shops and Promenade des Anglaise.
Highly recommended.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014 via mobile

I would like to start with a warm recommendation of the hotel due to a genuinely warm and helpful staff. This is a small(ish) hotel with more personnal service than the big hotels. We decided to book the hotel without breakfast due to the 15€ price (decided to buy breakfast at a cafe instead). At arrival we found out that we could order an "express breakfast" for ~= same price as a cafe. However, the full (15€) breakfast was so tempting that we had the regular breakfast at the hotel for 2/3 days.

The garden in the back is nice and have sufficient wifi coverage to sit and read and relax. We would like to be able to watch the football matches in the garden, but this was not possible (private house next to the hotel garden). The lady in the bar helped us to find a webpage to watch the games on my ipad(she even called a friend to sort things out for us).

The quality of the products in the bathroom is far above average for 4* hotels. The bathroom could
have been larger, but they are not unusually small (we had 3 rooms). The shower is cool, but slightly impractical (water spilled onto the bathroom floor). However that is a bigger problem for the cleaning staff than for guests.

In one of the rooms we had, the AC was noisy but in two rooms it was very quiet.

The area close to the gare sncf (Nice Nord) is supposed to be dodgy at night, but we did not have any unpleasent experiences even though returned home late a few nights.

Finding parking in the road may be a challenge, but there are parking nearby (a few blocks away and at the the Gare SNCF - 200m from the hotel).

I have stayed at NH Nice before and do clearly
prefer the Excelsior Hotel to NH Nice

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank KaffeGeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014 via mobile

My husband was robbed 800 usd from the hotel's room safe!!!When we complained to the management we were told that they will try to solve the problem by doing an investigation. And that we might get our money through the hotel's insurance besides we called the police.. but according to management being reimbursed may take time!!! I can't understand how this can happen in a 4 star hotel. Am not sure if management will do anything to compensate us!!! Terrible experience!!!! Terrible response from management!! We were robbed by a hotel employee who has the master key that opens the safe box!! 

Stayed: June 2014, travelled with family
27  Thank Dina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014 via mobile

Not the best location but one of the nicest hotel stays in our 2 week trip. Staff was amazing and rooms were way above average. Loved it. The outside bar was a great touch as well. The staff really is at your service the entire time. The wifi changing every 24 hours gets annoying but overall a great experience

Stayed: June 2014, travelled with friends
Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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