I booked a room for myself with private bathroom and minibar. Upon arrival I get a room with a shared shower two floors down. When complaining to the hotel staff, they told me that the hotel was fully booked and that it was not possible to get another room. I was not given the room I booked, because apparently there was a humidity problem, but no one informed me, nor was I given a discount. Only after complaining did I get 15 EUR back from the EUR 65 I paid. Still is EUR 50 way too much for the room I got, and I would've never booked this room, had I known all this before.
The room was very simple and only tv 5 channels were working. No AC, some old standing fan and no toilet, nor shower in the room. WIFI was only working 3 floors down in the hall way. All in all, not a good hotel!
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- Also Known As:
- Du Centre Hotel