After staying at the hotel, my cousin and I were disgusted by the treatment by the staff and how dirty our room was. once I returned home we then decided to make a complaint which my cousin did and told me the reception treated her terribly. Therefore I called myself and was treated disgustingly by the receptionist "DAVID" who after asking to speak to the Manager I was told that it was impossible and would't even supply with an email. I then requested how was I to make a complaint he would not answer he pretended not to understand me I then decided to speak Frenc and when I spoke to him in French (I am Belgian native French speaker) her pretended not to understand me, and hung up the phone when calling back on various occasions "DAVID" pretended not to hear me.
I will be calling again to speak to the manager lets see what happens
- Official Description (provided by the hotel):
- Located in the heart of Nice city centre this hotel is a 2-minute walk from the Promenade des Anglais and the beach. It offers air-conditioned rooms with free Wi-Fi. Guest rooms at the Hôtel Ambassador are bright and feature satellite TV and a mini-bar. All rooms are serviced by an elevator and some rooms have a sea view. A buffet breakfast is served each morning at the Hôtel Ambassador and guests are invited to enjoy a drink in the hotel's bar in the evening. Additional facilities at the hotel include a 24-hour reception desk and luggage storage. The hotel is located a 5-minute walk from the famous Nice Flower Market on the Cours Saleya. Hôtel Ambassador is 550 meters from Nice Opera and 1.6 km from the Nice Acropolis Convention Centre. Nice Ville train station is situated 1.5 km away. ... more less
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- Also Known As:
- Ambassador Hotel Nice