First of all, we are welcomed by a not quite nice staff, I would not say he is rude but he is not helpful and always disappeared from the counter. This was quite inconvenience as the hotel required the guest to return the keys as they left the hotel and request the cards again when they come back.
The toilet was not renovated, do not trust the professional photos as shown in the booking websites as I thought they only showed the picture of the renovated rooms. There was no ventilation in the toilet and so you must close the toilet door after you used it. Towels provided were also unacceptable, they were grey in colour and looked very old, even they changed everyday, all the towels we received in the 5 days stay still looked the same.
The rooms also has a bad smell, possibly came from the carpet. Also, there were limited facilities, e.g. no kettle and no toiletries provided. Although they said the room is air-conditioned, the remote control was kept in the reception and only provided when you requested it.
Last but not least, the breakfast which charged at EUR8 each was overpriced. The French buffet breakfast only included 2 croissants, some cereals and unlimited white breads.
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- Also Known As:
- Trocadero Hotel Nice