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Boscolo Exedra Nice, Autograph Collection
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Reviews (1,596)
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All reviewsbeautiful hotelwhite decorglass showermacaroonsold townindoor poolsteam roomrain showerroad worksbottle of champagneluxury hotelour honeymoontrain stationhotel restaurantlong weekendbreakfast was includedfew minutes walk
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641 - 646 of 1,596 reviews
Reviewed 15 September 2013

Location ok but thats it. Had mailed the hotel in advance for a quite room. I got a sleepless night in a room opposite the main airconditioning center on the roof. When I complained they said that they usually do not put anybody in that room. Thanks! After changing rooms my computer charger had disappeared and was never found again. Rooms already a bit shabby, bath in the middle of the room very inconveniant with water all over the floor. Rood receptionists. Breakfast nothing special. This is NOT a 5 star hotel, please stay away. Ps. After coming home I mailed the reception and asked for the managers name so that I could discuss refund for my 100 dollar charger. Never got an answer...

  • Stayed: July 2013
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Thank Kanakukko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
exedra, Direttore generale at Boscolo Exedra Nice, Autograph Collection, responded to this reviewResponded 18 September 2013

Dear Guest,
Thank you for sharing with us your experience at the Boscolo Exedra, we really regret to learn that your stay did not come up to your expectation and we are taking very seriously into consideration your negative experiences. Be assuring that the Management will take all necessary steps and make all efforts in order that these episodes did not repeat themselves as for us the service attention and attitude toward our guest is the priority and we hope to improve these aspects in the shortest terms.
We regret that the Management were not aware about the problem with your room, as the procedure provide that all information regarding complaint are reported to the management, in your case we miss this information as well about the loss of your charger.
The characteristic of the bathroom in a corner with view of the room (most of the times masked with a curtain and in all the rooms the toilette are separate with a door) is a choice of the architect sometimes this aspect is not appreciate by some guests in this case we do have many other rooms with separate bathroom to keep more privacy. Regarding maintenance issues we assure you that all year long the property is investing resources in order to keep the all white characteristic of our Hotel immaculate.
For what concern the loss of your charger if you get in touch with someone of the management we will be more than pleased to refund you the value of this item either by credit or in offering you a future complimentary stay of one night in case you may return in Nice.

We regret that this aspects on your opinion decrease our rating, anyhow we hope that you will have the opportunity to return and experience the changes in the future.

With kind regards.

Silvio Catalano
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2013

My best friend and I stayed in this hotel last week for two nights! What a fantastic hotel! Visually stunning. Lots of white, dramatic entrance hall, fantastic ambience. The staff were all very charming and exceptionally pleasant and helpful.One member of staff sat with us on arrival and showed us the best places to visit and gave us a map. Our room, (408), was lovely, with a balcony. Lots of great products in the bathroom.
The spa was well worth a visit. A tranquil oasis at the end of each day out. Breakfast was lovely. Fantastic selection of food and great people watching on the terrace at the front of the hotel!
The location was great. A pleasant stroll to both the old town and to the Promenage D'Anglais. Also just five minutes walk to ' Le Sejour Cafe' where we had one of our best meals ever, and probably one of the friendliest, most welcoming owner we have met!

Room Tip: Our room 408 was lovely, with a nice balcony. I would definitely ask for a balcony room. I did not see into any other room, and I think some other rooms were probably even more spacious than ours, but our size room was perfectly fine.
  • Stayed: September 2013, travelled with friends
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3  Thank jacksam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2013 via mobile

After reading other TA reviews we booked this hotel and were not disappointed. Extremely comfortable bed and pillow. Very helpful reception staff too. The bathroom had lots of lovely products suppled.
We didn't use the pool or gym but the facilities were very good by appearances. The only draw back is the noise in the pool. Sounds a bit like a ranging water fall so not exactly relaxing.
Our room was 204 and as everything in this hotel is white it was showing some signs of use but nothing that a fresh coat of white paint couldn't fix.
Very impressed and would highly recommend it to others.

  • Stayed: September 2013
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1  Thank AJLCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Very nice hotel. Clean, white, spacious rooms (at least 408 was). Great balcony overlooking the city (make sure to ask for a room with a balcony). Service was ok - somewhat perfunctory - but I gather that's the case with many French hotels. Overall, would strongly recommend, particularly if you get a great rate (we used Expedia).

Room Tip: Ask for a corner room, and ask for a balcony
  • Stayed: September 2013, travelled as a couple
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1  Thank Joshua D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Frankly, if not for a good price at the time we visited, appreciate an this hotel a 4 * +. First of all, we did not receive the first night booked deLuxe with a bath (although have reserved the room we paid six months ago). Just the other day have shown that we paid we expected a different room, it was changed. Secondly, a relatively modest breakfast as in 5 * hotel ... Pluses - good location, friendly and helpful service staff, beautiful scenery in the waiting room.

  • Stayed: May 2013, travelled as a couple
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Thank RaimondasB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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