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“Very close to "Excellent" but...”

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Boscolo Exedra Nice, Autograph Collection
Ranked #22 of 203 Hotels in Nice
Certificate of Excellence
Reviewed 29 September 2013

We wanted to give this an "Excellent", we really did. But we just couldn't - and I'll tell you why.

We came for our honeymoon, and when we told the staff member when checking in, he said congratulations but offered nothing else. Not a big deal, except that I had remembered Mr. Silvio Catalano (GM) saying in a previous post that they usually provide (and I'm quoting from his response to a guest):
"consisting in a bottle of sparkling Cremant wine, a box of French macarons and a bottle of water with an upgrade upon availability; this is done for all announced honeymooners"

So nothing on check in. The next day, I emailed the front desk with this same quote, and they did sent up a bottle of the sparkling wine - no macaroons, no bottle of water. We were more interested in the macaroons frankly, so I had to call down (feeling foolish to even ask again) and they then eventually sent up the macaroons. I didn't ask for the water and I was never offered an upgrade.

So... this all might seem a bit petty, but a five star hotel (charging five star prices!) shouldn't need three tries to get it right, especially when the GM says the policy is to offer these to honeymooners. Hence the reason for not giving it "Excellent".

With that, the very good:
-great location, walking distance to the beaches and old town
-absolutely gorgeous hotel
-rooms are large and very nice, with great amenities like all the different shampoos and conditioners
-service was very good outside of the story above - very friendly staff
-valet parking was convenient and they got the car very quickly

Overall, just a slight mishap that took it down a rating, that was unfortunate at a 5 star. We'd still try it again the next time in Nice.

Room Tip: get a room on the front side of the hotel so you can see the boulevard - great view!
See more room tips
  • Stayed: September 2013, travelled as a couple
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1  Thank bssc81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 September 2013

We stayed here a couple of nights in conjunction with a cruise. The hotel is well appointed. Clean, good service, acceptable food fare. The location is good and gives you the flavor of Nice as a city as opposed to just being a beach town. We would stay here again.

  • Stayed: September 2013, travelled as a couple
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1  Thank Flamenquero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

We recently stayed at the Boscolo Exedra for our 10th wedding anniversary and had a fantastic stay ! The staff were wonderful especially the hotel bar man on an evening ! So sorry forgot your name he was so friendly an remembered what we were drinking each night and was so nice !
The hotel it's self is stunning and in a great central location and our room was lovely, what really impressed me most was our room was cleaned twice everyday , once during the day and then again while you were out on an evening which we thought was fantastic ! The buffet breakfast was also very good ! All in all I would recommend this hotel to everyone and we would definitely go and stay there again ! Thank you to all the staff we had a lovely time .

  • Stayed: September 2013, travelled as a couple
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Thank Corno65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

We are currently saying at the Boscolo Exedra. It is excellent. Fabulous decor! Room is very clean and there is a fantastic selection of toiletries. The hotel location is very central. The only negative point is that there are no tea and coffee making facilities in the room, most hotels that I have stayed in normally have at least a kettle in the room..

  • Stayed: September 2013
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1  Thank KatyMcConnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

The hotel is beautiful., The soaps and bath products were great and beautiful. Some problems- 1) our bags were never delivered to our room, and got lost by the hotel. After 30 minutes they located them. 2) Air conditioning in the room never worked properly. But, good wifi. It had the look of a 5 star place Would stay here again, perhaps in a better room.

  • Stayed: September 2013, travelled as a couple
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1  Thank Miller W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

We stayed for a week (Sept. 7-14) and loved the hotel and location. The decor is a nice mix of modern and historic. It is an easy walk to the Promenades des Anglais and the pedestrian mall (three blocks to the left out the front door). The Old Town also is an easy walk, but joining the Velo Bleu bike share for a week (5 euros) is also helpful. A Velo Bleu station is right outside the hotel's front door. The hotel's spa and gym (open 9 a.m.-9 p.m.) are nice extras. It includes a sauna and steam room. Tip 1: The hotel is a few blocks from the beach. You can pay 32 euro per day for a private beach, but there are numerous public beaches. Tip 2: For help planning trips, seek out Reception Manager Philippe at the front desk. He provided a Google map, restaurant recommendations and useful details for our train trip to Sanremo, Italy. Tip 3: About the room, the bed is very firm and the shower is a glass wall. Tip 4: Key cards have a tendency to expire so test them on your way out and stop at the desk if necessary. Tip 5: The hotel is two blocks from top TripAdvisor rated Le Sejour Cafe. We had our best meals there.

  • Stayed: September 2013, travelled as a couple
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2  Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

My wife and I stayed here for three days in September. The hotel was very centrally located and easy to find after getting off a five hour train trip from Lyon.

The hotel is very white and perhaps just slightly dated in parts. It was however very clean.

Rooms are a good size and the bathrooms are well stocked and clean. We did have a room with a window onto buildings at the rear which seemed to have a school or day care centre so it was quite loud from 9:00am.

Staff on the whole were very helpful and spoke English well. They especially assisted in helping to find the private beach which is well worth at least one trip down (although quite expensive at 32 euro each).

I would recommend family and friends stay here when holidaying in Nice although I would point out the the art work may be not necessarily be to their taste!

  • Stayed: September 2013
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Thank GeelongDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boscolo Exedra Nice, Autograph Collection

Address: 12 Boulevard Victor Hugo, 06000 Nice, France (Formerly Boscolo Exedra Nice)
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Nice > Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Nice
#12 Luxury Hotel in Nice
#17 Romantic Hotel in Nice
Price Range: £107 - £338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Boscolo Exedra Nice, Autograph Collection 5*
Number of rooms: 112
Official Description (provided by the hotel):
Experience elegant luxury in the French Riviera at the Boscolo Exedra Nice, Autograph Collection. Our boutique hotel features an ideal location just minutes from the Promenade des Anglais, Old Town and some of the town's most pristine beaches. With our splendid amenities, signature spa and on-site Italian restaurant, we ensure an unforgettable stay in Nice, France. ... more   less 
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Also Known As:
Boscolo Exedra Nice Hotel Nice
Boscolo Exedra Hotel Nice
Nice Boscolo Exedra Hotel

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