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4 - 9 of 736 reviews
Reviewed 6 September 2018 via mobile

My girlfriend and I stayed here for two nights during a visit to Nice. The nightmare began before we even entered the door. The elevator was unbelievably slow, after waiting long enough we were forced to lug our suitcases up 6 flights of stairs. Our ‘hotel’ room which was more like a run down hostel was riddled with problems. The bathroom could literally only fit one person, it was very small which we expected and wouldn’t mind, if it wasn’t for the broken toilet seat, damp towels, chewing gum on the walls and lack of shower head holder. Meaning we had to hold it up in order to shower. The water also leaked out of the shower and onto the rooms floor. When we went to exit the room, we also found out that our door wasn’t able to lock. After informing reception of the problem they said it continues to happen to this room and others throughout the hotel. Making us wonder why they continue to house guests there without fixing the problem. We were moved to a new room which was not ready for a few hours. This room was unable to be opened with the new key that they had issued us, and after we were sent back and forth from reception with different keys to try, we were then moved on to a third room which of course came with more trips up and down the stairs with our suitcases. When returning home from dinner to our newest room we opened the door to find water leaking from an air con pipe on the roof. The leak had a towel tied around it showing that the hotel were aware of the problem but decided to attempt to fix it with a towel which of course did not solve anything. This leak had created a puddle over half of the rooms floor and added to the water damaged walls. We moped up the water before going to sleep, we were not in the mood for a third room change especially not at midnight.
The included breakfast consisting of bread and yogurt was eaten off cafeteria trays as it seems the hotel had not yet made the investment of a single plate. Our final trip down the fire escape stairs was our happiest as we left as early as possible from the worst ‘hotel’ we have ever started at. Please do not punish yourself and stay here.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Zacpodolak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
christine j, Directeur général at Premiere Classe Nice - Promenade Des Anglais, responded to this reviewResponded 9 October 2018
Google Translation

Cher client,

J'ai pris bonne note de votre commentaire.
L'incident qui est survenu lors de votre arrivée est regrettable et je comprends tout à fait votre mécontentement. L'équipe de réception a pu trouver une solution en vous délogeant dans une autre chambre.
Le petit déjeuner est un buffet à volonté : Pain frais, cakes, croissants, pain complet, yaourts nature et fruités, beurres, miel , nutella, compotes; confitures , boissons chaudes et froides .
J'espère que ma réponse est à la hauteur de vos attentes .
Cordialement Christine J Directrice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018 via mobile

Big bonus with this basic hotel is it has underground parking. Rooms are very small, the shower, is as you'd expect in a ferry cabin. It is clean and the bed comfortable. No frills at all, no extras, but, easy to get into Nice central on the 9/10 bus from across the road which runs every 10 minutes. €17.50pp. Lifts can be a pain, by day anyway, as maid are using them constantly! Continental breakfast is €5.90pp. didn't it.
On the whole Nice is very expensive for accommodation so if your on a budget, it's serves the perpous for a night or two.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank youngandsixty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
christine j, Directeur général at Premiere Classe Nice - Promenade Des Anglais, responded to this reviewResponded 9 October 2018
Google Translation

Cher client,

Je vous remercie d'avoir pris le temps de nous faire partager votre avis
Vous avez apprécié le confort et la propreté des chambres .
La chambre et la salle de bain sont conformes à la marque Première Classe
Notre objectif est de donner pleine satisfaction aux attentes de nos clients
En espérant vous revoir dans notre établissement
Cordialement Christine J Directrice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2018 via mobile

This place is far more like a hostel in a red light district than a normal hotel. The entrance is ugly and the atmosphere feels threatening. It stinks of smoke everywhere, even though it’s meant to be non- smoking. Parking is €9 per night and the car park is very hard to find as it’s in a road behind the hotel. It wasn’t all bad - the receptionist was courteous and professional we had no problems checking in. Rooms are minuscule and the view we had was if the airport. Didn’t stay for breakfast so don’t know what it was like. Would not recommend to anyone (even for one night) and will never return!

Date of stay: July 2018
Trip type: Travelled with family
2  Thank Babandsternie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
christine j, Directeur général at Premiere Classe Nice - Promenade Des Anglais, responded to this reviewResponded 31 August 2018
Google Translation

Cher client,

J'ai pris bonne note de votre commentaire .
Les chambres sont conformes à la Marque de l'hôtel Première Classe ainsi que le petit déjeuner.
Vous avez apprécié l'accueil du personnel, merci je vais partager vos compliments avec l'équipe.
Cordialement Christine J

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Reviewed 8 August 2018 via mobile

Do i went there with my family i have a baby and the sheets were not clean and they didnt change them! The air conditioner is a total lie its too hot and you cant make change the temp. And about the rooms they are smaller than the pictures and too dirty you can smell dust when you move the sheets !! The bathroom is smaller than the airplane bathroom! And theres no soap to wash hands . and for the towels when we checked in they were wet ! And THEY DIDNT CHANGE THEM FOR ALL THE STAY! and for the bathroom theres no lights nor windows ... You cant see unless the door is open ! And everytime you go out the hotel you have to let the reception see whats wrong with the key because it doesnt open the door !! Its really a nightmare.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank joanna268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2018

The accommodation is very expensive on Cote d'Azur, so we picked this hotel because it was cheap and because of its location on Promenade des Anglais.
The room is extremely small and the bathroom even smaller. The room is very simple and modest. But it was clean.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Roxana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
christine j, Directeur général at Premiere Classe Nice - Promenade Des Anglais, responded to this reviewResponded 31 July 2018
Google Translation

Cher client,

Merci d'avoir pris le temps de nous faire partager votre avis .
En cette période estivale, nous ajustons nos prix en fonction du marché concurrentiel de Nice
Les chambres correspondent au produit de la Marque première Classe . Vous avez apprécie la propreté de la chambre . Merci je vais transmettre vos compliments à l'équipe
J'espère que ma réponse est à la hauteur de vos attentes et que nous aurons le plaisir de vous revoir prochainement
Cordialement Christine J Directrice

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