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Ricky
Swansea, United Kingdom

Luxury hotel perfect for couples or adult groups.

4.0 of 5 bubblesReviewed 23 Mar 2024via mobile
Fantastic property with some of the best room views I’ve ever experienced.
Nice location with a nearby town full of restaurants and small shops. Decent beach. Great breakfast, no expense spared there.

The Perfect hotel for a get away on the French Riviera as a couple of group.
Date of stay: September 2023
Room Tip: Ask for a room on a high floor left side of main building.
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicolas Grammont, Marketing at Hotel Royal-riviera, responded to this review
Responded 27 Mar 2024
Dear Guest,

We appreciate your comments regarding your stay at the Royal-Riviera.
It is always a pleasure to receive such positive feedbacks.

I will share your comments with our team, who I am certain will be encouraged by your remarks.
Thank you again for sharing your experience, and we are looking forward to welcoming you back on the French Riviera !

With my sincere regards.

Bruno Mercadal
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    View more hotels in St-Jean-Cap-Ferrat
    Reviews (1,318)
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    Show reviews that mention
    All reviews cap ferrat beaulieu sur mer private beach la table mountain view room st jean poolside restaurant south of france beautiful hotel jasmin restaurant main restaurant four seasons pool side star hotel hotel restaurant superb location long weekend
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    13 - 18 of 1,318 reviews
    Reviewed 12 March 2024

    Can’t do more than replicate the other five star reviews. Paying a rock bottom rate we were treated like royalty without any of the rather condescending attitude that is not unknown in luxury hotels. Arriving three hours before check-in time we were served coffee in the garden free of charge while waiting a few minutes for a sea view room to be ready. Unless a distant relative leaves us a substantial legacy we won’t be paying their summer rates and, in any case don’t much like July/August Cote D’Azur temperatures, but hope to be back in the autumn.

    Date of stay: March 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank R4590GErobertw
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Nicolas Grammont, Marketing at Hotel Royal-riviera, responded to this reviewResponded 18 March 2024

    Dear Guest,

    Thank you for posting such an elegant review following your recent stay at the Hôtel Royal-Riviera.
    What a pleasure it is to read such a warm comment confirming that your recent visit to Saint-Jean-Cap-Ferrat was a perfect experience, and that you appreciated the charm of our service quality.

    As you may know, our utmost goal is to always fully satisfied our guests with the feeling that the Hôtel Royal-Riviera is their “home away from home” with a tailored experience from the first steps in our property to the very last.

    Your comment is a wonderful reward for all our teams, who took great pleasure in looking after you throughout your visit, and you can rest assured that we didn't fail to share your compliments with them.

    We would be sincerely honoured to welcome you back and offer you another unique experience in our hotel.

    Sincerely,

    Bruno Mercadal
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 4 March 2024

    First and foremost - I don't usually write reviews. My wife and I spent almost a month long wedding/honeymoon vacation in Europe, with nine days being in the French Riviera. Hotel Royal-Riviera stood out to us among the many excellent places we were fortunate enough to stay during our trip.

    The hotel itself is absolutely beautiful. Placed at the start of St-Jean-Cap-Ferrat - the small local town of Beaulieu-Sur-Mer is only footsteps away. The town of St-Jean is a short walk down a fabulous winding seaside path.

    The hotel features a beautiful pool with an attached restaurant as well as a private beach reserved for hotel patrons. The beach had sand compared to the public rock beach. Towels, chairs, umbrellas -- everything was setup and provided for us immediately when we came pool side.

    We also ate at the on-site terrace restaurant and were served by Monrad and a wine sommelier whose name escapes me. We decided to do a curated course meal and were not disappointed. The dishes were well explained, unique and most importantly delicious.

    We ate lunch at the restaurant by the pool. The food here was also excellent. We sat at the bar and talked with Hugo. He recommended his favorite drink (which also happened to be mine) and we talked about his job.

    We had evening drinks at the inside hotel bar on multiple evenings (all of which were good). They have an old-fashioned wooden bar, but we often opted to take our drinks out on the terrace to enjoy beautiful weather. They had an excellent bar staff in Hugo and Roberto, both were attentive and chatty. Roberto is Italian and we talked with him about our upcoming trip to Italy (we were going to Positano next).

    One thing I noticed during our stay is how often the staff were working. It seems from the outside to be tirelessly. Their efforts were clearly displayed in how clean, organized and professionally they present themselves and the hotel they work for.

    I asked them what their work schedule was like. Essentially they work incredibly long, intense hours in the season and take their holiday during the off-season months when the hotel is closed. These people live and breath the work they do and it shows.

    The customer service we received was seriously top-notch. The staff recognized us and greeted us by name each day when we came into the lobby. Monrad (the waiter who served us dinner) regularly stopped to chat with us by the pool while he was working. The guys tending to the beach and pool were quick to take say good morning and take care anything we could need each day.

    I can't say enough great things about Monrad, Hugo and Roberto. All of them let me practiced my broken French with them.

    Quick safety run down from my perspective (28M). I genuinely felt safe in St-Jean and Beualieu-Sur-Mer. The towns were clean, well lit and seemingly well policed. I went on runs each morning and regularly went around in the evenings to checkout local shops and bars. I think the hotel and hotel grounds are as secure as it gets. There were a relatively large number of Americans staying there. Personally, I didn't always feel 100% safe in Nice. We spent some time here before we made it to HRL. Always be attentive when riding the train to visit other cities along the coast, pickpocketing is very real!

    My wife and I are planning to return to Hotel Royal-Riviera this year (2024). We are bringing friends and family with us because we were so impressed with our stay here. We look forward to another great experience - I seriously cannot say enough great thingsI

    Room tip: The hotel's restaurants are fantastic - but definitely venture into the local village for a meal if you have the time -- Les Vents D'Anges!
    Date of stay: July 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Aaron C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Nicolas Grammont, Marketing at Hotel Royal-riviera, responded to this reviewResponded 8 March 2024

    Dear Guest,

    Thank you very much for choosing the Hotel Royal-Riviera and for taking the time to share such detail feedback! Many thanks as well for completing our guest satisfaction survey, all your great comments mean a lot to us. Please, be assured that we will share your great comments with rest of the team!

    We are honored to read that we have exceeded your expectations and happy that you enjoyed every aspect of your stay with us!

    We also hope to have the pleasure to see you again on the French Riviera in 2024!

    Most sincerely,

    Bruno Mercadal
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 23 February 2024

    This is a very special hotel the rooms are wonderful they have been updated but still retain their charm! The staff here is amazing everyone from housekeeping to the front desk is truly amazing I have never been at a hotel where everyone takes such pride in their work and always gives their best!I can’t wait to stay here again! We stayed for 5 wonderful nights and wished we booked it for longer! This hotel is magical!

    Date of stay: February 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank 209earlp
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Nicolas Grammont, Marketing at Hotel Royal-riviera, responded to this reviewResponded 27 February 2024

    Dear Guest,

    We appreciate your comments regarding your stay at the Royal-Riviera.
    It is always a pleasure to receive such positive feedbacks.

    I will share your comments with our team, who I am certain will be encouraged by your remarks.
    Thank you again for sharing your experience, and we are looking forward to welcoming you back on the French Riviera !

    With my sincere regards.

    Bruno Mercadal
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 February 2024

    This is a wonderful, clean, and beautiful hotel. The concierge provided information about the local area and made reservations at quality restaurants for us to visit. Breakfast was very tasty, too. They offer a wide selection. You can use the heated outdoor pool, or walk one minute to the water front. Highly recommend!

    Date of stay: February 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank JMTravelReviewsTA
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Nicolas Grammont, Marketing at Hotel Royal-riviera, responded to this reviewResponded 27 February 2024

    Dear guest,
    Thank you very much for taking the time to leave us a comment and for such a positive feedback. We are delighted to see that you enjoyed your experience at Royal-Riviera, in particular our concierge services as well as our breakfast menu. We hope to have the pleasure of welcoming you again soon.
    Kind regards,

    Bruno Mercadal
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 February 2024

    This is a wonderful hotel with immaculately clean, newly re-furbished rooms and exceptionally helpful staff. For the first two nights we stayed in a room in the main hotel, which was lovely with a great view of the sea and promenade. Deciding we liked the hotel so much, we decided to stay an extra night in the separate building by the pool called the Orangerie. Our room had its own small, private garden with chairs , a table and sun-loungers and faced the sun most of the day. The garden led out onto a large lawned area which was perfect for walking our little dog in the mornings. We ate in the Jasmine restaurant every day and it has to be noted that this restaurant is open all day, so if you are hungry when you arrive, there is no problem with getting a lovely meal. The hotel is in a great position just paces from the beach and a mere five minutes walk to the town, where there are lots of shops and restaurants. It is next to a busy road, however, so if you like to sleep with a window open ask for rooms facing the pool and garden or in the Orangerie.

    Room tip: Rooms facing the pool and garden are quieter. Not all rooms have walk-on balconies
    Date of stay: February 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank JackieBLondon
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Nicolas Grammont, Marketing at Hotel Royal-riviera, responded to this reviewResponded 26 February 2024

    Dear JackieBLondon,

    Thank you so much for taking the time to leave such a glowing review of your recent stay at our hotel. Your kind words and positive feedback are truly appreciated.

    We're delighted to hear that you enjoy our rooms, location and that our staff provided you with friendly and helpful service. Providing a warm and welcoming environment is a top priority for us, and we're thrilled to know that we succeeded in creating a pleasant atmosphere for your stay.

    It's also wonderful to hear that you enjoyed our restaurant Jasmin Grill & Lounge.

    Once again, thank you for your kind words and for choosing our hotel for your stay. We look forward to having the pleasure of welcoming you back in the future. If there is anything more we can do to enhance your next stay, please do not hesitate to let us know.

    Warm regards,

    Bruno Mercadal,
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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