Very first time we paid a premium price for a rental house in the Provence, so we were expected an even better quality then the previous years we rented private villas. Wrong thing to do...
At arrival we immediately noticed the beds were not made, and we lacked bathroom and kitchen towels. Since the reception is a 4km detour we tried to get hold of the cleaning people to fix that.
The villa inside was nice , modern and spacious, e.g. we had a nice tv but it was useless since we did not have an antenna, some other houses did have one. We mentioned this but was not fixed.
The garden looked very artificial with artificial grass which was not aligned properly and it drifted away from the borders after the first heavy rainstorm we had.
Swimming pool was average 8x4m with sound alarm. Unfortunately we did not have a manual for the alarm so it went of every time we got into the pool.
We also had electricity on the pool border which is very dangerous and made the children afraid. It took 4 days to have someone fix that.
There was no outside furniture in our house. After consulting the manager, he agreed to put our internal leather furniture ( table and chairs ) outside. We got cheap plastic long chairs a day later. We never got an sun umbrella which was too bad since after 4pm there was no shade on our terrace and we had to go inside to get out of the sun.
There was a lot of other smaller problems : toilet parts not fixed, no kitchen vent, ..
All this was very unexpected and unacceptable looking at the very high price we paid. Would never consider to rent from Maison de Biarritz any more. Private houses are much cheaper for the quality you get. At least that is our experience after 5 years of consecutive renting villas in Provence.
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- Also Known As:
- Le Carre Beauchene Villas Hotel Ste-Maxime