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“Not bad for three stars!”

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Best Western Plus Hotel La Marina
Ranked #2 of 39 Hotels in Saint-Raphael
Certificate of Excellence
Southampton, United Kingdom
Level Contributor
233 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Not bad for three stars!”
Reviewed 7 August 2014 via mobile

Four nights this week in a Queen Bedroom overlooking the Pool, and the Bay of St.Raphael.
Not the biggest of rooms, but with fridge and minibar,tea and coffee making facilities, easy use safe, and most importantly air conditioning.The Swimming Pool was well maintained, and the surround meticulously cleaned each morning, (we could see this each morning from our Balcony)
There were small niggles, in that the liquid gels in the bathroom were in fixed tubes, rather than a selection of toiletries, and the promised daily paper, had to be sought downstairs ...

Stayed August 2014, travelled as a couple
Helpful?
2 Thank Perersfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina L, Directeur adjoint at Best Western Plus Hotel La Marina, responded to this review, 14 August 2014
Dear Perersfield,

Thank you for completing the survey regarding your recent stay at our hôtel.

Your business is very important for us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a suprior experience for you and other guests in future.

Thank you again for tacking the time to complete the survey. We apreciate you loyalty our brand.

Sincerely

La Direction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
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English first
uk
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 August 2014

stayed here 9 nites in june, pool area good nice and quiet free towels, 15 mins walk too town centre not a problem along marina and beach front , ps a tip free parking across road down side road left ours there all the time no problem, saint raphael is a great place for a holiday drinks a bit pricey but there is a aldi and a lidl for that pre bed drink, or pre tea, we had balcony room over marina go for this if budget is ok, plus this a good place to stay if u are like us and like too travel around , defo need car.

Room Tip: go for the balcony room view of marina
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  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank steve1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina L, Directeur Adjoint at Best Western Plus Hotel La Marina, responded to this review, 7 August 2014
Good afternoon Mister steve1962,

All the Best Western La Marina's team join me to thank you for the nice comment.
For the customer who need to rent a car, the hotel propos different kind of rent.
One of them is to rent the Twyzi. This ecologic car is perfect for the little trip with one other person.

Thanks a lot for your stay, we are looking forward to seeing you at Best Western La Marina.

Kind regards
La Direction
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London, United Kingdom
Level Contributor
132 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 August 2014

Pretty much everything in our room was comfortable and relaxing. The AC was adjustable to very comfortable temperatures, and the bed was AMAZING. The softest, most comfortable sleep I've had in a while.
Unfortunately the windows are quite thin and the seagull noise was very loud.
Not much in supplied in the room in terms of various soaps, shower cap, etc. but I think you can request them for free from reception. (I didn't try though.) Basics are supplied: enough towels for 2 people with soap/shower gel/shampoo.
The location is brilliant, within walking distance from the St. Raphael public beaches and cafes, and smack on the Marina where many lovely restaurants offer great dinner and a beautiful walk along the port.
Reception was very welcoming and friendly.
If you have a car, it's important to know that parking is NOT free.
But overall, a very very good stay.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank dr002jy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina L, Directeur Adjoint at Best Western Plus Hotel La Marina, responded to this review, 7 August 2014
Good afternoon sir,

Thank you for having share your great appreciation about the hotel.

The emplacement of the etablissement is not very nosy, but a part of the charm of the hotel is to be very closed of the sea, and of the seagull of course.
All the room are equipped with double glazing, normaly it's enough to let the customer sleeping quietly, we are really sorry if it was hard for you to have a good night.

Concerning the various soap, in fact you can ask to the reception if you need something else than the basic option already in the room. The hotel make a ecologic approach a try to limite the individual packaging, that the reason why the choice is short.

All the Best Western La Marina's team join me to thank you for staying, every body hope to see soon in our hotel.

Kind Regards
La Direction
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Berlin, Germany
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 July 2014

This is clearly not a four star facility. The standard rooms are poorly isolated against noise from the outside, the rooms themselves are tiny, you don't get e.g. beach towels from the pool area for any usage outside of the hotel, no free of charge water bottles every night, parking is charged...All in all much too expensive for the value you receive.

Positive points: Location, pretty close to the city center and that's it. Staff was pretty friendly though...

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank WorldTravellerG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina L, Directeur général at Best Western Plus Hotel La Marina, responded to this review, 23 July 2014
Dear Sir,

Thank you for having shared your impressions about your stay at our hotel.
Your room must be situated behind the hotel and more noisy than rooms with a view on the harbour or the swimming pool.
Our towels for the swimming pool cannot be brought in town or on the beach, for understandable hygiene's reasons.
The bottle of mineral water, which you found in your room, is a welcome present.
We are sorry to haven't answered your expectations.
Best regards,
Hervé Leprince - Directeur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 June 2014

We stayed for one night on our road trip of the French Riviera. The staff, in particular, Anne were all great and very helpful. Breakfast was fresh and there was a clean and inviting pool on site. Also used the sauna. Rooms clean and comfortable with tea and coffee making facilities. Would easily recommend this hotel for a stopover in St Raphael.

Room Tip: Ask for a room away from the road and parking lot
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Enigmaoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina L, Directeur général at Best Western Plus Hotel La Marina, responded to this review, 24 June 2014
Thank You very much for your nice comments after your recent visits to our Hotel and Anne appreciates your compliments !
We hope we can welcome you again soon.
Kind regards,
Hervé Leprince - Directeur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 29 May 2014

We stayed in the Best Western Hotel La Marina in March this year, for a cat show being held in the adjoining conference building.

The hotel was OK, not worthy of its stars in my opinion though.

A friend that was travelling with us paid extra for a room overlooking the pool, only to discover said pool was drained and not in use! She also asked for the room with green carpeting as opposed to the red but was ignored on this.

Our room was what we asked for however, a room overlooking the stunning marina. The rooms were OK, the colour schemes were a bit garish and there were renovations going on throughout the hotel during our stay which meant we had no water when we arrived for about 5/6hours! Not great when you've been travelling for 3 days and want to have a shower.

The menu in the restaurant wasn't full of choice. It was essentially just various fish meals, and unfortunately I don't eat fish. There was no vegetarian option, however, to be fair to the staff they did plate up a variety of cooked vegetables and soufflés alongside some chips and charged me only for the chips which I thought was extremely accommodating of them. However my companions weren't raving about their meals and we ate out in the town the following two nights.

So overall this is an average hotel, and not as nice as I would have expected for a hotel in that area and toting as many stars as they have. Perhaps it improves later in the season when the tourists are flocking the area.

I am unsure if I would stay here again as the price does not reflect the quality or service and it's a lot of money to throw away on a hotel that I don't feel deserves the price tag.

Room Tip: Go for a view of the marina on the 1st floor.
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pepperonay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hotel La Marina

Property: Best Western Plus Hotel La Marina
Address: 30 Place de la Marina | Port Santa Lucia, 83700, Saint-Raphael, France (Formerly BEST WESTERN Hotel La Marina)
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Saint-Raphael
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Saint-Raphael
#3 Romantic Hotel in Saint-Raphael
#6 Family Hotel in Saint-Raphael
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Best Western Plus Hotel La Marina 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western St Raphaël
St Raphaël Best Western
Best Western St-Raphael

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