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“Perfect Hotel … shame about the end” 4 of 5 bubbles
Review of Hotel Sezz Saint-Tropez

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Hotel Sezz Saint-Tropez
Ranked #2 of 73 Hotels in Saint-Tropez
Certificate of Excellence
Brisbane, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Perfect Hotel … shame about the end”
4 of 5 bubbles Reviewed 22 April 2014

This hotel was perfect to end our trip across Europe in St Tropez. The standard room was well fit out, clean and modern. The service was impeccable by all the staff. Prices are very St Tropez but expected. Only distasteful aspect was regarding breakfast, upon check-in we were advised breakfast was included in our rate but upon check out we were charged 78 euro. After much debate, we couldn't prove it in in our booking confirmation that it was included, the hotel offered no resolution, no prices were advised at the breakfast and we did not sign any checks yet we were charged the 78 euro. It was a little hypocritical given that upon check in we had a debate that massages were included in our rate and the hotel would not agree even after multiple discussions with mangers until we had to provided the booking confirmation. In my view this is not a good business model and approach over a buffet breakfast which in realty would have limited commercial impact given the 2 eggs, coffee and danish we ate.

  • Stayed April 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Justin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani K, Directeur général at Hotel Sezz Saint-Tropez, responded to this review, 20 May 2014
Dear valuable guest,
We value your time and thank you for your review.
It is a pleasure to read that you had fully enjoyed your stay with us.
However, I truly regret your disappointment regarding the breafasts that were not included in the rate. You had booked our "Exclusive Sezz Offer" that includes 2 massages of 30 minutes per person in the package but not the breakfast.. sorry to see that this was not clear for you in your confirmation nor the explanations provided by our front office manager.
We sincerely look forward to welcoming you again at Sezz St Tropez
With sunny regards
Ani Kojayan Marcault | Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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409 reviews from our community

Traveller rating
    334
    58
    9
    4
    4
See reviews for
58
270
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Godstone
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

Great little hotel with small bungalow style units situated around a lovely central pool. Rooms are well put together with garden and outdoor shower. Location is out of town but great being between St tropez and pampelone beach. The shuttle service is great...basically just call them up and they swing around an Audi Q7 to shuttle you in and drop you in the centre of St Tropez or at the beach.....You just call a number when you want to come back but from memory there is a cut off point which is fine....circa 12midnight.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JonathanBateman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani K, Directeur général at Hotel Sezz Saint-Tropez, responded to this review, 19 May 2014
Dear valuable guest,
Thank you for taking the time to share your comments.
We are delighted that you enjoyed your room, its outdoor shower, the breakfast, the free shuttle service and overall the provided service.
Our staff takes great pride in providing our valued guests with the most attentive service, your kind words have shared with them!
Looking forward to welcoming you again at Sezz St Tropez.
With sunny regards
Ani Kojayan Marcault – Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
2 reviews
5 of 5 bubbles Reviewed 29 October 2013

Fabulous luxury hotel arranged as bungalows or "coocoons" surrounding the pool. I loved the focus on design each had, all by Christophe Pillet. Included was a private terrace , garden and outdoor shower.

A Personal Assistant to tend to need, the staff were above helpful. The 'shuttle' into St-Tropez was a chauffeured car rather than the mini bus we were imagining!

Breakfast buffet was absolutely divine although very expensive and I had expected it to be included in the already expensive cost of the stay. We also ordered breakfast to our room which worked out much cheaper than the buffet.

The toiletries are delux Acqua di Parma products and each day a small bag of chocolate treats were left for us.

The personal, attentive and luxury touches made us to feel like royalty. Great experience.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melisssakc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani K, Directeur général at Hotel Sezz Saint-Tropez, responded to this review, 17 December 2013
Dear valuable guest,
Thank you so much for having taken the time to share your comments with us on Tripadvisor, following your recent honeymoon stay at Sezz Saint-Tropez.
It was indeed a pleasure to read that you were satisfied with our services, enjoyed the design of your room, the outdoor shower, the service provided by our staff and the shutlle service for your pick up and drop off to town.
Sorry to hear that our generous buffet breafast seemed too expensive
The entire team of Sezz Saint-Tropez wishes you a very Merry Christmas and a Happy New Year!
With sunny regards from Saint-Tropez
Ani Kojayan Marcault | Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 October 2013

Perfect place to relax in beautiful setting with extremely customer friendly (un-French) staff, great rooms and all kinds of little extras to really make you feel comfortable. The shuttle service works great, within 5 minutes you're in the centre of St. Tropez.
The only negative comment I can think of is the price of breakfast: EUR 39 is really too much. For this price we went to St. Tropez to enjoy a simple French breakfast for a couple of Euros. Many more guests would take breakfast at the hotel if they would reduce the price to e.g. EUR 25.

Room Tip: All rooms are equally perfect.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wodan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani K, Directeur général at Hotel Sezz Saint-Tropez, responded to this review, 17 December 2013
Dear valuable guest,
We value your time and thank you for this review of your recent stay at Sezz Saint-Tropez.
It is rewarding for us to read that your overall experience met your expectations !
We are happy to see that you have very much appreciated the service provided by our dedicated staff as well as the shutlle service.
We are sorry to learn that you found our buffet breakfast a bit expensive.
We wish you and your family a very Merry Christmas & a Happy New Year !
With sunny regards
Ani Kojayan Marcault | Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 October 2013 via mobile

On arrival, the friendly and efficient staff welcomed us with a glass of champagne. Check in took roughly 5 minutes sitting by the poolside:-). We booked a Cocoon which was a delight for our puristic taste. A shuttle service was offered to the village or to the nearby beaches,the chauffeur was extremely helpful, showing points of interest and fabulous sunset points! We loved it and thank all of the team for a wonderful holiday.

Stayed September 2013, travelled as a couple
Helpful?
Thank Dunmill9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani K, Directeur général at Hotel Sezz Saint-Tropez, responded to this review, 17 December 2013
Dear valuable guest,
Thank you for taking the time to share your comments.
We are delighted to see that you have enjoyed your stay with us.
Our staff takes great pride in providing our valued guests with the most attentive service, to make them feel at home away from home.
We hope to welcome you again to Sezz Saint-Tropez
We wish you and your family a Merry Christmas & a very Happy New Year !
With sunny regards from Saint -Tropez
Ani Kojayan Marcault | Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Latham, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 September 2013

My new husband and I stayed at Hotel Sezz Saint-Tropez for our honeymoon in July 2013 and we loved every minute!

The moment we arrived we were treated like royalty, check-in by the pool w/ complimentary champagne, fresh olives,& nuts (yummy!). The accommodations are excellent, beautiful rooms w/ private garden, indoor & outdoor showers, cozy & modern at the same time (which in my opinion isn't easy to pull off). The pool was just wonderful, the temperature was always refreshing, and the buoyancy of the saline water always helped relax the muscles after a long day of site seeing. While the hotel isn't located in the city centre, shuttles are very easy to get to and from the hotel (provided free of charge) the chauffeurs are very friendly and knowledgable, & it was actually kind of nice (for us) to be away from the crowds of the centre at the end of the day.

My husband and I frequented the hotel bar and the bar staff was always quick to remember our favorite drinks. All of the hotel staff are very friendly & helpful. One can tell they are proud of their work, and they all should be proud, they do a wonderful job. Saint Tropez is a wonderful place and we can't wait to return, when we do we will be staying at Hotel Sezz!

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nicole O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani K, Directeur général at Hotel Sezz Saint-Tropez, responded to this review, 17 December 2013
Dear valuable guest,
We value your time and thank you for this review of your recent stay at Sezz Saint-Tropez.
We cannot thank you enough for providing us with such a positive feedback regarding your stay at our property and we are delighted that your experience met your expectations.
Your enthusiasm for our team is very much appreciated and will be a great source of motivation. We wish you and your family a Merry Christmas & a very Happy New Year !
With sunny regards from Saint-Tropez,
Ani Kojayan Marcault | Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Remuera
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 15 September 2013 via mobile

Love the design with curving roof, double height windows, private plunge pool & bright open bathroom.

Hate the unsecured wifi and constant music.

Make sure you come here for partying, not tranquil wellness.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank polloRemuera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ani K, Directeur général at Hotel Sezz Saint-Tropez, responded to this review, 17 December 2013
Dear valuable guest,
Thank you for taking the time to share your comments.
We are very happy to read that you have appreciated the design of the room, the private garden and plunge pool, the bright bathroom with its outdoor shower.
We truly regret your disappointment regarding the music; please trust that we sincerely apologize for the inconvenience caused during your stay
Despite the encountered issue with the WiFi, we sincerely look forward to welcoming you once more to Sezz Saint-Tropez !
We wish you and your family a Merry Christmas & a Happy New Year !
With sunny regards from Saint-Tropez
Ani Kojayan Marcault | Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sezz Saint-Tropez

Property: Hotel Sezz Saint-Tropez
Address: 151 route des Salins, 83990, Saint-Tropez, France
Phone Number:
Region: France > Provence > French Riviera - Cote d'Azur > Saint-Tropez
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 73 Hotels in Saint-Tropez
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel Sezz Saint-Tropez 5*
Number of rooms: 37
Official Description (provided by the hotel):
After Paris, Sezz sets its base in Saint-Tropez. This 5* boutique hotel subtly combines charm and design exalting the special feeling of being elsewhere. The canvas for the 37 luxurious rooms is 2 acres of lush grounds centered by the oasis of the 25 meter pool shaded by olive and palm trees. All rooms feature 5 meter floor to ceiling French windows delivering an unmatched sense of space and light. The contemporary design experience by Christophe Pillet is amplified through the use of the highest quality materials including Boffi sinks, Porro furniture, Mazzega lighting and Acqua di Parma products. Each room features an outdoor cascade shower, a private serene garden and perhaps even a plunge pool. Restaurant Colette, inventive food, minimalist and aesthetically delicious with local Mediterra-nean products. Le Bar by Dom Perignon, the champagne brand that represents the party atmosphere of Saint-Tropez. Spa Sezz by Payot, for its first representation in Saint-Tropez: two treatment rooms, Jacuzzi, steam room, sunrise and sunset yoga lessons, an invitation to feel the very essence of well be-ing. ... more   less 
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