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“Benkirai - The gem of St. Tropez”
Review of Benkirai Hotel

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Benkirai Hotel
Ranked #13 of 73 Hotels in Saint-Tropez
Certificate of Excellence
Toronto, Ontario, Canada
2 reviews
“Benkirai - The gem of St. Tropez”
Reviewed 30 August 2013

This hotel provides everything you need when vacationing in St. Tropez. The staff are courteous, attentive, and always ensure your needs are being met. The rooms are modern and very clean. All of the recommendations for food, nightlife and sightseeing were fantastic. The shuttle drops you right at Place des lices. This is a great hotel and a MUST stay if in St. Tropez. Also, special thanks to Antoine for ensuring we had a great experience in St. Tropez and we will definitely be back!!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Ducati M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien B, Directeur général at Benkirai Hotel, responded to this review, 31 August 2013
Dear Ducati M,

Thank you for your nice review!

It will be a great pleasure to share these comments with the entire team!

We do hope to welcome you back soon for a new relaxing and enjoyable stay at the Benkiraï St Tropez.

Kind Regards,


Julien Brosset
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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323 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Toronto, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 August 2013

This hotel was wonderful in every way. It was beautifully and elegantly decorated. The service was impeccable and all of the recommendations for food, for going out and sightseeing were perfect. The hotel has a shuttle to the centre of town and a wonderful pool. Special merci to Antoine for always ensuring that our stay was perfect. We highly recommend this hotel, you will not be disappointed!!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelor1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien B, Directeur général at Benkirai Hotel, responded to this review, 12 February 2014
Google Translation
Cher Client,

Nous sommes ravis d’apprendre que vous avez passé un agréable séjour parmi nous.

Nous tenons à vous assurer que le confort et la satisfaction de nos clients sont notre première préoccupation et vous remercions de nous avoir fait part de vos observations qui contribuent à l’amélioration de nos prestations.

Nous espérons sincèrement vous revoir bientôt à l'Hôtel Benkiraï Saint Tropez.
Nous vous prions de croire en nos salutations les plus respectueuses.

Julien Brosset
Directeur
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bucks
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 August 2013

We stayed here as part of our Europe road trip for 2 nights, the room was so modern and funky although no bath :( The view wasn't good, we were told we could get a pool view for the 2nd night but there wasn't much point if we were staying for longer I would have taken them up on the offer! The pool area was very pretty there were always sunbeds and the music was very relaxing. The shuttle bus was fab, it would pick you up and drop you off in the town whenever you like right up until midnight! I would definitely return here and recommend it to others.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scarlett07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien B, Directeur général at Benkirai Hotel, responded to this review, 12 February 2014
Dear Guest,

I would like to thank you for sharing your summer experience at the Hotel Benkiraï St Tropez.

Looking forward to welcoming you again soon!

Julien Brosset
Manager
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1 review
Reviewed 18 August 2013 via mobile

We travelled to several cities in Europe and ended staying here for 3 nights. The rooms are clean but you can tell this was an older place somebody renovated. The food was excellent and it was a nice change after some of the other places we ate. The room was on the small side but we didn't come to St. Tropez to stay in our room. The hotel also had a shuttle service that was very convenient!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mwhitman44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien B, Directeur général at Benkirai Hotel, responded to this review, 26 August 2013
Dear Mwhitman44,

Thank you very much for your support.

We will welcome you again for your next St Tropez' stay with pleasure.

Best Regards,

Julien Brosset
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 August 2013

The hotel is a nice and relaxing getaway as it is not such a big hotel complex. Our room was tiny, but very well designed. A bit pricy, but then again - it's St. Tropez. Its not in the middle of town, however, the hotel offers a free shuttle to the old town and return (complimentary) . The pool is amazing and the loungers are comfortable too. The staff is very accommodating and friendly.
We decided to have the breakfast in the hotel which was at an additional cost, and as far as i am concerned, not really great price value, but sitting in the morning on that nice terrace and enjoying the view to the pool was worth it.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien B, Directeur général at Benkirai Hotel, responded to this review, 12 February 2014
Dear Guest,

We would like to thank you for taking the time to leave a review and are pleased to hear that you enjoyed your stay at the Hotel Benkirai.

Please rest assured that the comfort and the satisfaction of our guests are our first preoccupation. We thank you for your understanding and for helping us to improve the quality of our service.

We look forward to the pleasure of welcoming you back to the Hotel Benkirai.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
154 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 10 August 2013

cool modern hotel in great surroundings....loved the teepee in the garden...
room was small but a terrace and pool view.
Not in the centre so allow time for the regular shuttle with cute and helpful drivers.
The staff were all friendly and this is not always the case in st trop...
Breakfast basic and at 28 euros very pricey but thats san tropez....
would stay again as its away from the hustle and bustle but stil prefer the yuca for real charm and location

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PenguinTuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien B, Directeur général at Benkirai Hotel, responded to this review, 12 February 2014
Dear Guest,

I would like to thank you for taking the time to let us know your impression following your stay with us and we are extremely pleased to hear that you enjoyed your stay at the Hotel Benkirai St Tropez.

I will share with all our staff your positive comments. Your satisfaction is an encouragement in the pursuit of making each stay a memorable one.

I look forward to welcoming you again at the Hotel Benkirai Saint Tropez and I present you with my best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach, Florida
2 reviews
Reviewed 30 July 2013

The deco of this hotel is absolutely gorgeous, a place we know for many years.This year we had a very bad experience.The personel of the hotel changed and they are very rude and not polite.The service and the presentation of the breakfast is like a three stars hotel: just a few food,no buffet ......and the food is not so good.
Around the pool, a lot of noise,a lot of drunk nighters who didnt sleep and talk very loud all day !!! Don t think you will relax ....
The manager is a young woman with no experience. The hotel is now managing by a group called " Charm and more" ?!??
We left this terrible hotel and went in another place in St tropez,where the personel is happy and friendly . Don t go to Benkirai for your holiday s trip ! One night is more than enough,believe me !
Thanks for reading .

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank capaluma2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien B, Directeur général at Benkirai Hotel, responded to this review, 7 August 2013
Dear Lady and Sir,

What a pity for us to read your disapointement; moreover if your are a regular Benkiraï's guest.

Management did no change these last years, Charm & More Hotels & Resorts always operate the BenkiraÏ.

We do apologize about the bas and poor behavement of the drunk guest who made the noise around the pool; as soon as we knew, we directly ask them to be quiete...In spite of the welcome letter in the bedroom setted up on arrivals we do encourage to respect of the peacefull place we are, St Tropez is St Tropez sometimes...

About the Breakfast, your 're right, it totally changed !
For quality reasons, we prefered having the hot salted service on request : boiled eggs, scrambeld eggs, withe omelette, bacon...are made " à la minute" to get a perfect cooking, to avoid having chafing dish during 4 hours on the buffet where everybody breath ect...Therefore, the buffet can appear smaller.
Then, we replaced all the industrial breakfast products by fresh or healthy products : 3 fresh juices pressed during the night, bread and danish pastries cooked at 5 am; our own bio Muesli, Jam without any conservatory, local honey. We add a different daily detox drink each day as a special sweet every day : pancakes, crêpes, madeleines, gauffres...
Endly, the rate has changed, in a good way, from 28 € it had been reduced at 23 €.
Do not hesitate to write me extactly what surprised you.

We would like to welcome you again as a regular guest, here is my own email : jb@charmandmore.com, I remind me on your entire disposal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Benkirai Hotel

Property: Benkirai Hotel
Address: 70 Chemin du Pinet, 83990, Saint-Tropez, France (Formerly Lou Pinet St. Tropez)
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Saint-Tropez
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Saint-Tropez
#11 Luxury Hotel in Saint-Tropez
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Benkirai Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
The Hotel Benkirai is located in a green setting close to this exciting whirlwind of Saint Tropez activity, just close enough for its guests to fully appreciate the sunlight of The Cote d'Azur, the scents of Provence, the warmth of the seasons out by the swimming pool and the proximity of the Mediterranean. In the middle of generous vegetation, the Benkirai has 37 rooms in a large Provencal-style Bastide and 3 other buildings surrounding the pool. The Charm & More Group entrusted the design of the Benkirai to renowned designer Patrick Jouin, who created an elegant establishment in a discreet and simple style, a balance between tradition and modernity ... more   less 
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Also Known As:
Benkirai Hotel St Tropez

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