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“Great Base to explore Nice to Cannes”
Review of Syracuse Hotel

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Syracuse Hotel
Ranked #4 of 14 Hotels in Villeneuve-Loubet
Edenbridge, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Base to explore Nice to Cannes”
Reviewed 17 June 2014

Very comfortable hotel which is convenient to explore the South of France coast from Monte Carlo to St Rafael. Located very close to Marina where great restaurant choice is available.
Rooms good with fridge facility,safe and separate wc from bathroom. Try the beach rooms that have direct access to beach and boardwalk.Great base ,just a few miles from Nice airport and gives opportunity to visit Nice,Cannes, Eze and Monaco.

Room Tip: Beach rooms or Balcony on sea elevation
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smiffy999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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220 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Hamble, United Kingdom
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 May 2014

For the price we paid this hotel was way below par. There was no Wi Fi in the beach bungalows, parts of the skirting board was hanging off, heater wasn't working in the bathroom, extract fan in the kitchenette was running 24hrs, couldn't switch it off and the shower head kept swinging down (worn out). Couldn't get access to the beach as the lock on the gate had broken and was not repaired in the 5 days we were there after repeated requests by us and other guests. The staff were very friendly and did a good job but the hotel bungalows are very tired and need knocking down and rebuilding....they have just been tarted up with a coat of emulsion or similar.

Room Tip: Stay in the hotel probably. The beach bungalows are not worth the money!
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  • Stayed May 2014, travelled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisD010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel S, Responsable réception at Syracuse Hotel, responded to this review, 10 June 2014
Google Translation
Estimé client,

Nous sommes sincèrement désolés que votre séjour en chambre privilège n’ait pas été à la hauteur de vos attentes, et vous pouvez être certain que prenons très au sérieux vos remarques quant à la rénovation de ces chambres. Sachez que jusqu'à aujourd'hui, seule la partie cuisine d'une petite partie de celles-ci n'a pas été changée, mais que dans un futur proche, l'ensemble de nos 12 chambres privilège sera rénové.

Je suis surprise de votre remarque concernant le wifi, car celui-ci fonctionne bien dans ces chambres, et dans tout l'hôtel en général. Il est lent (c’est le cas de la connexion internet de la zone dans laquelle nous nous trouvons en général) mais il marche. Peut-être n’avez-vous pas pu accéder à la page où l’on vous demande de renseigner les codes wifi ? Si tel a été le cas, nous aurions pu vous permettre de vous connecter sans codes. Il aurait juste fallu que vous nous le signaliez. Tout comme votre souci de chauffage dans la salle de bain : sachez qu’il y a une minuterie et que si vous ne l’actionnez pas, en effet le chauffage ne se déclenchera pas. Idem pour le pommeau de douche, notre technicien vous l’aurait volontiers changé !

En revanche, la ventilation tourne en effet en permanence et nous ne pouvons l’arrêter. Nous nous excusons vivement que cela vous ait particulièrement gêné.

Nous espérons malgré tout ne pas avoir perdu votre confiance.

Bien à vous,

Séverine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Villeneuve-Loubet hotels

1 review
Reviewed 26 April 2014

The best part of the hotel was the sea view! The staff was very friendly, the lady receptionist provided us with maps, train timetable and given us information in and around the hotel which was very useful. All restaurants were few mins walk from the hotel. The beach was actually much better than Nice especially if you are with family. On the flip side, commutation to Nice or other places was a bit difficult with train and bus station little far from the hotel (more than 10 mins walk). Also not all trains stop over at the station (villenue loubet). Overall if you plan for a relaxing trip with family this is ideal for stay!!

Room Tip: Corner beach facing room (family room) was excellent
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S K S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel S, Responsable réception at Syracuse Hotel, responded to this review, 10 June 2014
Google Translation
Très cher hôte,

Merci beaucoup pour votre commentaire très positif !

Sachez que si vous le souhaitez, nous pouvons vous réserver un taxi pour vous amener de l’hôtel à la gare  Nous le faisons régulièrement pour nos clients ayant des difficultés à se déplacer notamment.

Nous espérons vous compter à nouveau au sein de notre établissement très prochainement !

Bien cordialement,

Séverine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 April 2014

The location in front of the beach is perfect. It is close to Nice, Antibes, Cannes. The hotel is also very close to the Marina, which provides some useful facilities - bars and restaurants in a lovely setting.
The hotel in general is clean, the room has an small refrigerator very convenient and 2 tables, one inside the room and the other one in the terrace. The room we got, Number 107 in the corner is really nice, it has 2 balconies one where you have a very nice sea view and the other (because it is a corner) where you will have a mountain view. Simply wonderful. The lady at the reception: Evelyn, was very friendly and always willing to assist with anything we needed. Breakfast is also good but a bit expensive (12 euros each). I would suggest maybe to the owners to invest in having a new reception area, a nicer one, which will create a better impression specially on new guests. I highly recommend to stay at the Best Western Syracuse. It is not my first time and definitely wont be the last either.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zorefu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel S, Responsable réception at Syracuse Hotel, responded to this review, 10 June 2014
Google Translation
Très cher client,

Tout d’abord je tiens à vous remercier au nom de toute mon équipe pour votre fidélité ! N’hésitez surtout pas lors de votre prochaine réservation à mentionner que vous êtes un client habitué, et nous vous réserverons avec grand plaisir une petite surprise 

Evelin vous remercie pour vos gentils mots à son attention et a hâte de vous revoir parmi nous !

Vous suggérez dans votre commentaire qu’une rénovation de notre réception serait la bienvenue. Vous avez parfaitement raison, et d’ailleurs, ces travaux sont prévus pendant notre fermeture cet hiver : ainsi, notre espace réception/petit déjeuner sera méconnaissable, complètement métamorphosé!

A très bientôt alors, pour juger par vous-même du changement ! 

Cordialement,

Séverine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunfermline, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 April 2014

We stayed 3 nights in early April. Not only is the hotel right on the beach but it is in a quiet location away from busy noisy streets which is unusual on this coast. Our 2nd floor room was spacious and clean and had great views over the bay from Cap Ferrat in the east to Cap d'Antibes in the west (see photos). The staff were very pleasant, and at 90 euros a night for a triple room it was very good value. The breakfast was all right, but we've had better.
The harbour just 200 metres away has several restaurants and a supermarket, and there are other restaurants and a large Geant hypermarket about 300 metres in the other direction. The hotel has direct access to a boardwalk along the stony beach, which turns into a promenade at Cagnes-sur-Mer towards Nice. Nice and Antibes can easily be reached by bus although the stops are about 10-15 minutes walk away. The bus to Nice takes an hour and can get crowded. Altogether though a very good choice of hotel.

Room Tip: 2nd floor rooms have best sea views.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel S, Responsable réception at Syracuse Hotel, responded to this review, 29 May 2014
Google Translation
Cher client,

Merci beaucoup pour ce commentaire qui met en valeur de nombreux points positifs : espace et propreté de nos chambres, bon emplacement de notre établissement, au calme, proximité des transports en commun, accueil chaleureux, prix correct.

Nous espérons vous compter à nouveau parmi nous très bientôt !

Bien cordialement,

Séverine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 October 2013

Stayed here for 4 nights in summer with the Tour de France departing just down the road. Right on the beach and nearby shops, launderette and café. Marina is close and very nice. I am planning to stay there again for a week next year and found the place excellent. Rooms also have a small fridge which is very handy with the weather in the south of France in the summer.

Stayed July 2013, travelled with family
Helpful?
2 Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel S, Responsable réception at Syracuse Hotel, responded to this review, 29 May 2014
Google Translation
Cher client,

Quel plaisir de lire vos impressions sur notre établissement et son environnement! C’est avec grand plaisir que nous vous verrons à nouveau cette année. Nous vous réserverons notre meilleur accueil.

Chaleureusement,

Séverine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Syracuse Hotel

Property: Syracuse Hotel
Address: 215 Boulevard Eric Tabarly, 06270 Villeneuve-Loubet, France (Formerly BEST WESTERN Syracuse)
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Villeneuve-Loubet
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #4 of 14 Hotels in Villeneuve-Loubet
Price Range (Based on Average Rates): £
Hotel Class:3 star — Syracuse Hotel 3*
Number of rooms: 39
Official Description (provided by the hotel):
The Syracuse hotel is located by the sea in Villeneuve-Loubet, next to the Marina Baie des Anges port and 1.5Km from Villeneuve-Loubet plage train station. It enjoys thus a strategic location right in the heart of the French Riviera, between Nice (15 km) and Cannes (20km)and represents then and ideal pied-a-terre for you to enjoy the beauties of this amazing area, or for your business trips. There you will enjoy a free of charge wifi connexion, an underground car park (additional cost), a private access to the public beach, and a breakfast service (in the breakfast room as a buffet or in room). All the rooms, renovated in 2017, and air conditioned, are equipped with a flat screen television receiving TNT numeric channels, a telephone, an alarm clock, a safe, and a private bathroom with separate toilets, a hair drier, a towels drier, and a shower (standard rooms) or a bathtub (all the other rooms). The seaside rooms (comfort, and superior rooms) are enjoying a balcony or terrace, as well as the privilege rooms, exceptionally located right behind the sea, and the terrace of which also has sunbeds allowing you to relax while admiring a breathtaking panorama. It will be a great pleasure for the multiingual, welcoming and attentive staff of our reception, open 24/7, answering all your questions during your stay, for it to be as pleasant as possible. ... more   less 
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