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“Excellent location - and a great breakfast!”

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Mercure Marseille Centre Vieux Port
Ranked #17 of 132 Hotels in Marseille
Certificate of Excellence
Reviewed 12 June 2013

The hotel is very close to the city centre - it adjoins the sizeable new shopping centre which has exits to La Canabiere and the Vieux Port so it couldn't be much better. (It's about 10 minutes walk in the other direction to the railway station.) We returned late both nights - from Rue Paradis and Le Panier districts - and felt completely safe at all times.
We were on the 11th floor and had a great view directly towards Notre Dame de la Garde and with the Vieux Port to the right. There was plenty of space in a good quality room (standard double), and the breakfast was excellent. There were abundant choices for everything, supplemented by a chef who quickly cooked your omelettes,etc. to order.
The staff at reception were friendly, enthusiastic and helpful - happy to give advice on places to see and things to do. We felt that the lady serving the bar late at night was the only person who had a bad attitude to her job, but it didn't spoil our overall experience.

Room Tip: The higher floors have great views to Notre Dame
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  • Stayed: May 2013, travelled as a couple
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Thank PortugalForGolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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191 - 197 of 1,217 reviews

Reviewed 11 June 2013

It's very well located downtown, close to the old port. The streets around don't look very well specially at night, take care. The hotel is renovated, rooms are ok and the breakfast is quite good. Acceptable.

  • Stayed: June 2013, travelled on business
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Thank pablo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

For a 4 start hotel I found the rooms to be sub standard. The shower was very small and a large person would not have fitted in.
I did like that it was a short walk to the harbour and the staff was friendly.

  • Stayed: June 2013, travelled on business
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Review collected in partnership with Accorhotels.com
1  Thank TGMSandton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2013

Located in walking distance of port and shops, but in an area that becomes unsavoury after 6pm. Shower (1/2 open) flooded bathroom floor. Hotel under renovation, ceiling tiles in reception loose/missing. Bar unfriendly, fluorescent green/white, BRIGHTLY lit, plastic chairs. TV in adjacent room (dining overflow) with 8 comfortable chairs and the rest hard cafe chairs + tables/high stools. Not for relaxing. Bar was closed before scheduled. We attended an event with more than 200 delegates.. Room servicing friendly but sloppy (shortage of towels or cups.) Beds rock hard - we did not sleep well at all. 1 chair, 1 small bench/foot stool, 1 bedside table next to 1 bed, for 2 guests. To buy water etc. we had to queue at busy reception.

  • Stayed: June 2013, travelled on business
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Review collected in partnership with Accorhotels.com
Thank Footnote1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2013

Stayed there for 3 nights this week and found it a poor performance.
- very low water pressure on the 12th floor
- incident with no hot water anymore
- incident with the reserved parking ( could not get to my car anymore )
- power loss on 220 volt for an hour plus

Hotel is under reconstruction at the moment, that shows.

Good news: the logistics team for the conference was very helpfull

Room Tip: search for another hotel
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  • Stayed: June 2013, travelled on business
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Thank Gerben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2013

I stayed in the Mercure for a business conference. It didn't get off to the best start - I arrived 50 minutes before check-in and was rudely informed there were no rooms ready (I found that hard to believe), the staff were not helpful in suggesting anywhere I could sit and wait (I wanted to sit outside). When I returned to check-in the staff were slightly more friendly and were okay for the rest of the stay, but not what you expect from staff at a conference hotel. The area is rough - turning right out of the hotel is not a good idea (a colleague nearly had his watch taken off his arm), turning left gets you to the Marina in a couple of minutes if you can navigate the dog-poo lined streets. Generally I wouldn't recommend Marseille for a break at all - but back to the hotel... the room was nice, always clean with a good sized bathroom (for the people who have said on here that the shower is waist height, there is a 'waterfall' shower in the ceiling, you need to flick the tap switch to activate this!). There was a good range of food at breakfast and the lunch time meals I ate as part of the conference were of a high quality, so I imagine all food is good there. The hotel didn't wow, but it was fine - there was nothing fundamentally wrong with it.

Room Tip: some rooms have nice views of the Notre Dame, worth asking for one if you want to spend time looking...
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  • Stayed: May 2013, travelled on business
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Thank Katie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2013

not a 4 star hotel. only one set of bathroom towels. espresso not working. small rooms. very poor breakfast. good position. large publicparking under the hotel. also some shops. easy to reach vieux port

  • Stayed: May 2013
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Thank IulianGrigorescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Marseille Centre Vieux Port

Address: 1 rue Neuve Saint Martin, 13001 Marseille, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#12 Luxury Hotel in Marseille
#14 Romantic Hotel in Marseille
#18 Business Hotel in Marseille
Price Range: £77 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Marseille Centre Vieux Port 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Hotel Mercure Marseille Centre has 199 rooms and is located next to the WTC convention center, just a short walk from the Jardin des Vestiges and 5 mins walk from the Vieux Port (old port). The hotel is 5 mins from St Charles TGV train station and 25 mins from the airport by highway. It has a bar and 11 meeting rooms. The hotel is part of the Bourse shopping center, which has over 100 shops. Paying car park. ... more   less 
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Also Known As:
Mercure Marseille Centre Hotel Marseille
Accor Marseille Euro Centre

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