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“Good Hotel Great Location”

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NH Marseille Palm Beach
Ranked #17 of 132 Hotels in Marseille
Certificate of Excellence
Reviewed 18 May 2014

Stayed here for business but also to be somewhere pleasant. The hotel is right on the sea and many of the rooms have a sea view. The rooms are pleasant, well equipped and maintained and comftable, quality bed and bed linen. Free wifi which should be the norm these days but of course often an extra in the more expensive hotels. The public areas were good as was the food and service. Well equipped fitness room but my main critisism was that the exercise bicycle was not working, which was a bit shoddy given the price. A secondary critism was that the make up of the tea in the room was a bit haphazard, good selection to start with but often the ones used were not replaced by the same. Most of the staff spoke good English and were very attentive and helpful. The number 83 bus runs right by the hotel and takes you to the old Port which is lovely but the timetable seems to be a rough indication rather than fact.

Room Tip: You have to ask for a sea view
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  • Stayed: May 2014, travelled on business
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1  Thank Alfred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECTIONPALMBEACH, General Manager at NH Marseille Palm Beach, responded to this reviewResponded 22 May 2014

Dear Sir,

Thank you very much for your comments on your recent stay at the Pullman Marseille Palm Beach. We are happy to read such nice comments on our property and took good note of the points that you brought up such as the Tea replacement in your room or the Bicycle at our fitness center.

We look forward to welcoming you again in a near future.

Kind regards,

Eric Lelouch
General Manager

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128 - 134 of 1,483 reviews

Reviewed 8 May 2014

I stayed two nights while on business to Marseille. The design of the hotel itself is very impressive. You drive down a drive-way and enter the reception at level 3 of the hotel. The rooms and other facilities are then on floors 3 to 1 with the facilities at level 0. There is even a small spring at the base. The rooms are nice and comfortable. I stayed in a standard room, which was what you would expect - but with views to the Mediterranean. Nice waking up to a view like that. The breakfast buffet is nice with a good choice of hot and cold items.
The hotel itself is not right in the City Centre - maybe 5-10 minutes by taxi, but it really depends on what you wish to do. There is also a Spa and Swimming Pool at the hotel.
I would go again.

  • Stayed: May 2014, travelled on business
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Thank Jens L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECTIONPALMBEACH, General Manager at NH Marseille Palm Beach, responded to this reviewResponded 9 May 2014

Dear Guest,

Thank you for your nice feed back further to your recent stay with us.
We look forward to having the opportunity to welcome you again in a near future.
With kind regards,
Eric Lelouch
General Manager

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Reviewed 6 April 2014

We stayed here overnight while on tour. I've stayed in a Pullman hotel in Shanghai before but this hotel is great.

The rooms were very nice and the view was really great. We arrived at night in this hotel and we were hoping we had more time to stay at the hotel.

The hotel staff were efficient. The breakfast at the hotel was good too.

It would have been better to have spent a longer time here and stay during the warmer season.

  • Stayed: March 2014, travelled with family
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Thank JaneNellieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECTIONPALMBEACH, General Manager at NH Marseille Palm Beach, responded to this reviewResponded 8 April 2014

Dear Madam,

Thank you very much for such a nice comments further to recent stay with us.

I hope that your travel plans will bring you back to Marseille and with us.

With kind regards,

Eric Lelouch
General Manager

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Reviewed 17 March 2014

We only stayed for one night and wished we had booked a longer stay. The rooms were spacious, and had a great view, staff was warm and efficient, service was excellent, the spa and fitness centre was in good working order and the food was good. If and when I find myself in Marseille again, I definitely will want to stay at this hotel again.

  • Stayed: March 2014, travelled with family
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Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECTIONPALMBEACH, Owner at NH Marseille Palm Beach, responded to this reviewResponded 18 March 2014

Dear Sir,

Thank you very much for the time spend to share your comments as per your recent stay at the Pullman Palm Beach Hotel.

We are delighted to read such nice highlights on your experience and in deed, we look forward to welcoming you again, should you travel back to Marseille.

Yours Sincerely,

Eric Lelouch
General Manager

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Reviewed 5 March 2014

Great value for money, especially with breakfast included and the breakfast was fantastic. Would recommned for a weekend break. Room absolutely fine and beds very comfortable. Wonderful view from the balcony. I haven't given a 5* overall rating only because there are areas that are very tired looking, requiring a bit of a spruce up (wouldn't take much) and the outside pool was pretty dirty - although I appreciate we did go off-season and the pool will probably be cleaned ready for the 'season', however, it was not pleasant to look at and I would have thought that with tables laid for lunch guests alongside the pool, it would be kept looking its best at all times. I say this, because those just visiting the hotel to have lunch or dinner, may be left with the impression that the inside of the hotel was just as grubby as the pool area and they would therefore not book or recommend the hotel to others. Overall, the web-site pictures give a slightly better impression of the hotel than actuality, but Frederic on Reception and the dining-room/bar staff were absolutely lovely. Bus 83 will take you along the coast road to the Port area for 1.80 euros where you will find shopping/eating/entertainment. Bus 60 from the port area will take you to the Notre Dame (also 1.80 euros) where you will have the most spectacular views of Marseilles. There is also a mini-train for 7 euros going to either the Notre Dame or through the old town. Go and enjoy - stay at The Pullman, you really couldn't do better for the money. Thanks to all at The Pullman for the help offered and for allowing us early check-in and late check-out times. Very much appreciated.

Room Tip: Believe all rooms have a balcony and all face the sea, so any room you are offered, should be fine.
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  • Stayed: March 2014, travelled with friends
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1  Thank Lindseyxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECTIONPALMBEACH, General Manager at NH Marseille Palm Beach, responded to this reviewResponded 12 March 2014

Dear Madam, dear Sir,

Thank you very much for having taken the time to share such comments further to your recent stay with us at the Pullman Marseille Palm Beach hotel.
Our outside facades are currently under full renovation and the point that you brought up in this regard is been presently adressed.

We hope to have the opportunity to welcome you again at our property.

With kind regards,

Eric Lelouch
General Manager

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Reviewed 5 February 2014

We very much like this hotel and if I am in Marseilles again this will be the one. Our Holiday was last year though

Checking was fast and the gent who served was extremely helpful. Got very good tips of getting around the region as we had a rented car.

Our room were sea facing and wow love the sea breeze when the sea got rough. Such nice positive energy. Believe me on this, this is one of most exhilarate positive vibes one can get from nature, feel so refreshed afterwards. Check the pics taken from the room.

The Resto is very nice and waiters are well trained and attentive too. As we are not French they explained to us nicely what we were about to order. Reasonable price overall.

The hotel itself I believe is built around the natural cave enclosure, you do not do not hear any traffic. I did not expect such a nice hotel, glad I did not go to their sister hotel Sofitel downtown.

Well the neighbourhood was ok, except some drunks trying to punch me for not giving them money for their beers. LOL. The restaurants around open after 7.00pm which is normal in France anyway.

If you have a car and travelling around this a good hotel to stay for a few days in Marseilles. It’s only 10 mins to town but traffic tends to get heavy in the evening.

Room Tip: Just ask nicely for nice views
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  • Stayed: April 2013, travelled as a couple
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1  Thank Bad_Boy999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECTIONPALMBEACH, General Manager at NH Marseille Palm Beach, responded to this reviewResponded 11 February 2014

Dear Madam, Dear Sir,

We would not do better to describe with such compliments what our Hotel and service has to offer as well as our geographical suroundings.

On behalf of the Pullman Marseille Palm Beach team, thank you for having taken the time to write about us.

We look forward to welcoming you again while traveling through the Blue City.

Sincerely,

Eric Lelouch
General Manager

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Reviewed 1 January 2014

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank SEHowe
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
DIRECTIONPALMBEACH, General Manager at NH Marseille Palm Beach, responded to this reviewResponded 11 February 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about NH Marseille Palm Beach

Address: 200 Corniche Pdt J F Kennedy, 13007 Marseille, France (Formerly Pullman Marseille Palm Beach)
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Marseille
#4 Spa Hotel in Marseille
#10 Family Hotel in Marseille
#10 Romantic Hotel in Marseille
#11 Luxury Hotel in Marseille
Price Range: £124 - £252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Marseille Palm Beach 4*
Number of rooms: 160
Official Description (provided by the hotel):
The NH Marseille Palm Beach is situated in one of the Mediterranean’s most beautiful bays and offers exceptional sea views. Cleverly built into the rocks, the hotel is both a wonderful setting for a holiday and one of the largest business meeting and events venues in Marseille. Staying here puts you within minutes of the beach and you’ll also be close to the Palais des Congrès de Marseille conference center. ... more   less 
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Also Known As:
Pullman Marseille Palm Beach Hotel Marseille
Accor Marseille Palm Beach

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