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New Hotel Vieux Port
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Reviews (757)
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All reviewsvieux portgreat locationold churchmetro stationsuperior roomsmall windowroom was largegood sizecentral locationbreakfast was includedst charlesvisit marseillestar hotelcoffee machinecroissantselevatoreuros
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99 - 104 of 757 reviews
Reviewed 16 June 2014

Took 2 standard room for my family of 4 adults + 2 children. Room is pretty spacious even for standard room. Good sized bathroom with towel + products. Furnishing aged but its acceptable.
One of the room had a view of the old port. Was not able to get both rooms next to each other (despite making a note in an e-mail to them)

Front desk pretty helpful on things and polite. Breakfast room was excellent with a pretty decent continental breakfast (+ scramble eggs)

Bad side was the choked bath tubs and mosquitoes. Both my kids had many mozzie bites. A mosquito repellant would have been helpful during summer days

Location is excellent! next to the old port and the La Canebiere

  • Stayed: June 2014, travelled with family
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2  Thank LEEKLPMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline_Labit, Director at New Hotel Vieux Port, responded to this reviewResponded 3 July 2014

Dear guests,
We would like to thank you for your great comment about your stay. We are pleased to learn that you had a nice stay with us. However, we kindly request you to excuse us for the inconveniences caused by mosquitoes. We hope to see you for your next stay in Marseille.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

Great location for the old port . Hotel is adequate. Pretty dated. Door locks and hairdryer needed replacing in our room. Clean. Worth staying here to be near the old port. Caught the bus and metro to Cassis for the day...beautiful place .

  • Stayed: June 2014, travelled with friends
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Thank seeker52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline_Labit, Director at New Hotel Vieux Port, responded to this reviewResponded 3 July 2014

Dear guests,
Thanks for you great comment! We are pleased to learn that the location of our hotel allowed you to visit the city in the best conditions. Waiting to welcome you again.

Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014 via mobile

this hotel is very decent , very well located. the staff is very helpful and answered kindly to all my questions.
this hotel has a certain character, old architecture and beautiful.
therefore the room i got is small but very clean.
the breakfast is great. but i found a hair in fruit salad , i told the Waiter there , she looked at me in a weird way and ignored me.
well it happens

Stayed: June 2014, travelled on business
Thank Nisrinette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline_Labit, Director at New Hotel Vieux Port, responded to this reviewResponded 3 July 2014

We would like to thank you for your review about our hotel. It was a real pleasure to welcome you. However, we are sorry for the problem met at breakfast. I suppose that it was a misunderstanding.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014 via mobile

This hotel had the most in your face art hanging that I have ever seen. This art among with Bordello type lighted hallways was a little off putting. The rooms were small, the shower attachment fell out of the wall, food service was the slowest ever but the food was consistently top notch. A definite win, the free breakfast and the actual taste of the meals. The menu was oddly translated but again worth the try. Decent location, average staff, clean rooms.

Stayed: June 2014, travelled as a couple
Thank polished_pink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

Upgrade fee for room 504 was well worth the money (save money with early reservation) for the spacious room and large balcony with amazing view of the Vieux Port and Notre Dame. Classic European old-style hotel, which is what we wanted. Would happily stay there again.

  • Stayed: May 2014, travelled as a couple
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Thank Rodney K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline_Labit, Director at New Hotel Vieux Port, responded to this reviewResponded 19 June 2014

Dear Rodney,
We would like to thank you for your great comment about your stay. We hope to welcome again you for your next stay.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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