This is not a five-star hotel, and it doesn't pretend to be nor does it charge five-star rates. However, the single best descriptor for the place is "generous." We stayed for a long weekend for our son's wedding, and I need a quiet room. When I told the desk worker, she moved us to the quietest hotel room I have ever enjoyed, and she did so with a smile.
I am only just learning French, and the people working the desk had varying levels of English...all better than my French. Yet they were wonderfully patient with me, listening closely to understand my efforts and speaking slowly so I could understand. They made using my fledgling French fun! They also were very happy to arrange taxis for us when we needed them.
Finally, when we travel, we often have to put our dietary preferences on hold, eating breakfasts that are too greasy or otherwise not nutritionally sound. The complimentary breakfast here is excellent! Unlimited yogurt, fruit, super coffees, freshly squeezed juice, croissant, ham and cheese and more are provided in a fresh, pretty room.
All of these kinds of generosity and more made a rather demanding but wonderful weekend more enjoyable and healthier. The room was not huge, but it was completely clean, and the bed was extremely comfortable. There just wasn't anything to wish for. Thanks so much to the staff!
- Official Description (provided by the hotel):
- Hotel Sancta Maria is a four stars hotel located in the center of Lomé. All confort hotel with full services: Luxuary rooms, Internet access, bar & restaurant, meeting rooms. ... more less
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