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“Very pleasant surprise”

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Grand Tonic Hotel Vieux Port
Ranked #100 of 131 Hotels in Marseille
DeLand, Florida
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very pleasant surprise”
Reviewed 11 September 2013

We arrived in Marseille after an eight hour train ride. I picked the Grand Hotel Tonic because of the price and it seemed pretty close to the Vieux Port (harbor). This hotel is right on the harbor, just steps from the end where there is constant entertainment and wonderful, whimsical art. The staff were very king and helpful, the Wi-fi worked perfectly, the breakfast was substantial and very good, and our room (304) was large, very very decorated and overlooked the harbor. When the windows were shut and heavy blinds were pulled, there was no noise or intrusive light. When we return to spend much more time in wonderful Marseille, the Grand Hotel Tonic will be the first cll we make.

Room Tip: Ask for a higher floor with a north facing room
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank jsdupree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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449 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
  • French first
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2013

The staff were dreadful, no parking at hotel room not very clean brown water coming from taps no matter how long you ran them for and our safe was broken into by member of staff and our money stolen and had to leave with two young children to try find somewhere else to stay in the middle of summer not easy and at night too ( second night of holiday ) children to frightened to stay there def not at 4* hotel

  • Stayed August 2013
    • Value
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Helpful?
2 Thank Donnawhite06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2013 via mobile

Perfect location with the metro station and plenty of restaurants nearby. Rooms were of a good size and clean, however, some of the furniture was getting a little scruffy and gave the room a tired look. Breakfast was nice but overpriced for the selection that was on offer.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fairtravel_always
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2013

Perfect location. Good modern( hotel. Nice boutique style, great surprise. Room had A/C a must have in the Provence summer heat. Lucky to have a port view room. Overall great hotel room, and excellent sized bathroom. Men at the Front Desk were terribly unhelpful and extremely unfriendly. Housekeeping staff were friendly enough but didn't pay attention to the DND sign. Recommend this hotel.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank EAlex88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2013

This hotel is situated in perfect location in city centre in front of the port. All caffees, bars and restaurants are very close, within walking distance. Public buses and subway are few steps from the hotel. We booked room with port view, which I do appreciate. It really worths it. Room service was good, the room was always clean and nice. I also liked free wifi available also in the hotel rooms, which is not standard in many cases.Breakfast was fine, but I think it's better to find some close cafeteria and enjoy some local pastries. Generally, the price level is appropriate to hotel standards. I enjoyed my stay in Marseille also thanks to this hotel.

Room Tip: I recomment to book a room with port view. You'd love to watch the atmosphere
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  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
Thank PeHo82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 August 2013 via mobile

At first sight from exterior this hotel looks kind of shabby. Broken glass on entrance door. Tiny lobby and reception area. One small elevator that's looks quite run down, a little worried was going to get stuck in it. Rooms are ok. Not big but not too small either. I'd imagine a room with a view of the old port would be nice, but unfortunately my view was of an old alley. Overall the staff are not a friendly bunch. Cleaning ladies say hello and smile more then front desk people. Maybe they should change positions. With the exception of one male front desk guy. The rest of them were terribly ignorant. Not welcoming at all. Everytime I walked in they looked at me like I was coming to rob the place. Forget hello and how are you.
Given the choice and if the price is right I would book again. Because of its location and it is a decent hotel. But really no more.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aztec37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level 5 Contributor
75 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 July 2013

This is our second time at this hotel. We stayed for one night while travelling round France. There was only two of us but we were given a large room with 2 double beds in , room was clean. We were glad the hotel had air con as it was very warm in Marseille. Maintainance of the bathroom could have a little better, bath very slow in emptying and the toilet flush handle fell off the wall although we mentioned this to reception and someone went and fitted it back on. Staff were friendly and helpful. The hotel is in a great location with many bars etc close by.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sayxs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Tonic Hotel Vieux Port

Property: Grand Tonic Hotel Vieux Port
Address: 43 quai des Belges, 13001 Marseille, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille > Opéra
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#22 Luxury Hotel in Marseille
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Tonic Hotel Vieux Port 4*
Number of rooms: 56
Official Description (provided by the hotel):
In the HEART of Marseille, on the Old Port, the Grand Tonic Hotel proposes to welcome you in 56 design rooms equipped with high-tech equipment: flat-faced screen LCD, Wi-Fi access, individual safe deposit box, mini bar, air-conditioning. In each bathroom, a whirlpool bath-tub invites you to the relaxation. In 16 of these rooms, with view, you can add the old port blue to the screen. You have also at your disposal at the Tonic Hotel 2 rooms of seminar. ... more   less 
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Also Known As:
Tonic Hotel Marseille

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