Nuit tres decevante dans cet hotel....nous avions reserve une chambre dite comfort avec vue jardin et nous nous sommes retrouves sous les toits au 4 eme etage, en soit un periple car nous avions un bebe, une poussette et plusieurs valises a porter. Nous avions specifie le pret d'un lit bebe au moment de la reservation...introuvable a l'arrivee. Quand nous avons finalement mis la main dessus, 4 etages plus tard, le lit etait casse. Autre soucis: pas de siege toilette, 3 lampes cassees, tire papier dans les toilettes qui s'ecroule a cheque usage, pas de Rideau de douche...qui plus est, avons trouve la chambre tres etroite et etouffante de chaleur. Un gros ca ne valait surtout tout pas les 88 euros que nous avons paye!
Terrible night in this rather unpleasant hotel. We had booked a room with garden view ended upon the 4th floor...under the roof. A nightmare considering we had a 4 months old baby, many suitcase, a buggy to carry and no lifts. The room was very small and so hot, it was uncomfortable for our baby. We had mentioned the need for a baby bed and of course when we arrived, the bed was missing...no phone line to call the reception and ask for the bed so we had to go back down again past midnight and ask for it to a rather unbothered night receptionist...only to find the baby bed was actually broken. other things: no toilet sit, no shower curtain either, three lamps were broken leaving us with a small one working...when we complained the next morning about the location of the room, we were told that garden view does not mean view on the gardens but a room on the side of the gardens...or else it was a street side room with the all the noise it apparently entails...hmmmm! It cost us 88euros for a night of no sleep as the bed was not big enough to accommodate the three of us since this is where the baby ended up sleeping...
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- Also Known As:
- Azur Hotel Marseille