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InterContinental Marseille - Hotel Dieu
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Reviews (2,087)
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All reviewsbeautiful hotelclarins spaterrace barnotre dame de la gardeold portconcierge teamhistorical buildingvieux portindoor poolroom servicefive star hotelupgraded rooman upgradebreakfast buffetpanier districtspecial thankswonderful view
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526 - 531 of 2,087 reviews
Reviewed 2 June 2014

Just got back from long weekend with my family. The hotel is wonderful, beautifully renovated retaining all the original features but very modern a well. We got an upgrade and the rooms was great, we stay in a lot of nice hotels and this was up there with the best.

Both the restaurants were superb

The other thing is that the staff are great, professional, helpul and polite - All in all a very well managed hotel

  • Stayed: May 2014, travelled with family
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Thank Chrisj334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
François P, Responsable relations publiques at InterContinental Marseille - Hotel Dieu, responded to this reviewResponded 5 June 2014

Dear Chrisj334,

We appreciate you taking the time to share your feedback regarding your stay with us.

We are thrilled to learn that you had a wonderful stay at the InterContinental Marseille - Hotel Dieu. Thank you for your kind comments about the hotel, the restaurants and the staff.

We all look forward to welcome you back soon.

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

This hotel is a landmark in Marseille. The service and quality are top notch, making it a great value as well, particularly by European standards.
I highly recommend the breakfast: served Buffet style with an excellent selection and service.
The rooms were clean and spacious and the bedding was very comfortable. There is ample closet space, and a nicely-sized bathroom. The location is also fantastic, looking down a promenade to the harbor.
We got a room on the North side of this hotel--the area without the view--which was an excellent value. Really surprising. Of course, if you want the best view, you'll have to look toward the harbor. The pool is indoor, pretty, but remote and difficult to find. There is a wonderful lounging area with a spectacular view above the hotel entrance, like a mezzanine.
I'd recommend a taxi to and from the train station as it is much more convenient. We could easily walk to many good restaurants, but it is about a 10 minute walk to the metro station. Most guests staying here are not metro-riders, but we did not experience snobby staff or fellow guests.
The concierge staff was very helpful.

Room Tip: Best views are on the South side, but you'll get great value for the rooms with a courtyard view.
  • Stayed: April 2014, travelled with family
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Thank TomDM94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
François P, Responsable relations publiques at InterContinental Marseille - Hotel Dieu, responded to this reviewResponded 5 June 2014

Dear TomDM94,

We thank you very much for taking the time to share your experience with us on TripAdvisor.

We are glad to read that you enjoyed your stay, especially your room, the breakfast and the concierge service.
We are sure that your detailed comments will help many travelers.

We are looking forward to welcome you back soon at the InterContinental Marseille – Hotel Dieu.

Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Unexpected for Marseille. Beautiful Building especially at night when it is lit dramaticaly. Elegant Interiors with good size and very comfortable rooms. Incredible reworking of an old Hospital in a perfect location in the old town overlooking the old Port. Designers really over did themselves...even the hotel China in the Restaurant was incredible. Cant imagine how much was spent on this rebuild but whatever it was it was worth it. Staff was consistently knowledgable and welcoming. Concierge team was especially impressive. Expensive for Marseille, but, worth it.

Room Tip: any room with a view (which is most rooms)
  • Stayed: April 2014, travelled on business
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Thank Howard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
François P, Responsable relations publiques at InterContinental Marseille - Hotel Dieu, responded to this reviewResponded 5 June 2014

Dear Howard M,

We appreciate you taking the time to share your experience at the InterContinental Marseille – Hotel Dieu.

We are thrilled to read that you enjoyed the building, the decoration and the location of the hotel.
Thank you for your kind comments about our staff, especially the concierge service. We won’t miss to let them know.

We all look forward to welcome you back very soon.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014 via mobile

A great experience of accommodation !
This Hotel offers everything a demanding visitor can expect. It was a fabulous 5 days stay for us and our 7 year old son. The building which is one of the oldests of the town) is recently renovated and it's architectural design is absolutely armonized with the general architectural line of the city.
The staff behave in a very professional and helpfull way. The consierge service is excellent!
The harbor view room, transfer the visitor to another period of time! The interior design of the room can be characterized impressive, clever and of eclectic minimal style.
The visitor has the chance to enjoy inside the room his breakfast without extra charge.
This hotel amplified our beautiful stay to the exceptional historical city of Marseille!

  • Stayed: May 2014
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Thank Eliacosmos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
François P, Responsable relations publiques at InterContinental Marseille - Hotel Dieu, responded to this reviewResponded 5 June 2014

Dear Eliacosmos,

We appreciate you taking the time to share your feedback regarding your stay with us.

We are really glad to learn that you enjoyed your stay at the InterContinental Marseille – Hotel Dieu, especially the renovated building and your harbor view room.
We will share with our staff your kind comments, especially with the concierge service.

We can’t wait to welcome you back soon.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

I spent a long time trying to choose the best hotel in Marseille, and boy did I get it right! From the moment we arrived at this splendid urban regeneration of an 18th century hospital, the experience was fantastic. The staff were highly attentive, and could not do enough for you. If you are used to high standards then this hotel will not disappoint. The hotel is set in a prime position in Marseille, to be honest i'd say it's a landmark! Our room brought tears to my eyes due to the amazing view and the amazing terrace! My husband and I are well travelled but we have to say that this is the best hotel that we have stayed in. A big thank you to the Intercontinental, Marseille for making our wedding anniversary a truly memorable one.

  • Stayed: May 2014, travelled as a couple
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Thank RebeccaAJ2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
François P, Responsable relations publiques at InterContinental Marseille - Hotel Dieu, responded to this reviewResponded 29 May 2014

Dear RebeccaAJ2014,

We thank you very much for sharing these kind comments about your stay at the InterContinental Marseille – Hotel Dieu.

We are glad to learn that you enjoyed the hotel staff, the building, your room terrace…

We all look forward to welcome you back as soon as possible.

Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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