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“Excellent concierge”

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Radisson Blu Hotel, Marseille Vieux Port
Ranked #18 of 131 Hotels in Marseille
Reviewed 10 September 2013 via mobile

Outstanding staff in particular the concierge are very helpful
Bathrooms good size
Shower not very strong
Great swimming pool
Very good breakfast
Reception staff very good and helpful.
It's on the port and about a ten minute walk to the main area
Very good eating places around


  • Stayed: September 2013
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Thank Dogsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 September 2013

Excellent location, very clean rooms. Our room overlooked the port which was very nice. Extremelly comfortable bed, so comfortable we missed breakfast because of it. We did not use the pool and not sure we would have enjoyed it, as the pool is on the roof with a street just next to it and people walking by can see you sun-bathing.... which was a bit strange.

Room Tip: a view of the port is definately a must
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  • Stayed: September 2013, travelled as a couple
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Thank Paula D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

We last minute decided to stay in this hotel for one night and were pleasantly surprised. The hotel was better than we had expected- clean and tidy but the carpet in our rooms are quite old and stained. Though the beds were really comfortable. The bar at the swimming pool hosted a party on the day (day time on a Sunday) we spent there and it seems a lot of fun but we didn't go as we wanted to do some sight-seeings.

The hotel staffs were really helpful but we tried to used the internet in the business centre and it broke down 2 minutes down the line and continued charging my bank card. This is unacceptable for a big chain like Radisson. The computer must have been a 2000 vintage!

Though the reception staff, on our complaint, offered to give us our drinks for free (as soon as we arrived we ordered two g and t and these were charged to our room) to compensate the inconvenient. We really appreciate this and think the service is really good.

This is definitely not a four star hotel as advertised though.

  • Stayed: July 2013, travelled with friends
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Thank KaFaiNatalie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

My husband and I recently spent two nights at the Radisson Blu in Marseille's Old Port. It is very conveniently located at the far end of the old port, but only a 5 minute walk to all the action and restaurants. If you have a car there is a municipal lot very close to the hotel. If you are coming from the direction of the airport it is best to enter the lot "Parking Vieux Port" before proceeding to the hotel. While we declined the 25 Euro per person breakfast we did have a fabulous tuna salad at the roof top pool bar. It was made with freshly grilled tuna and highly recommended. The pool was pretty crowded and there were a lot of small children in it as our stay was in August during the popular family travel period. The rooms and hallways are very nicely decorated in a Euro-Modern style. We booked directly through Radisson and the rate was more favorable than those on the popular hotel websites. Reception staff and concierge are very professional and all fluent in English. My only small complaint is regarding 2 phone calls we received. In one case no message was taken or given to us even though our nephew said he left one. The other case we did get a message but we were in the room when the call was placed and don't know why it wasn't put through to the room. When I asked reception, I was told that they did try the room but there was no answer. In spite of this I would definitely stay at and recommend this hotel. It was very professionally run and the taxi they reserved for us was waiting early in the morning and the manager helped us with our luggage. The city runs a free ferry from one side of the port to the other and the ferry is only a few minutes from the hotel and very pleasant and efficient. Good choice for the Marseille Vieux Port.

Room Tip: If you open the room window for any reason, it will cause the air conditioning to shutoff. We took...
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  • Stayed: August 2013, travelled as a couple
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Thank saverguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

We had a fantastic week here - great room overlooking the harbour (worth the extra for the view!), really good breakfasts and very friendly, helpful staff. It's right next door to a 24hr carpark (22 Euros for 24 hours) and next to bus stops. Could ask for a better location in Marseille.

  • Stayed: August 2013, travelled with family
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Thank rsf21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2013

We woke up a little later and other people had eaten/ claimed our breakfast (ref. to our room number) - not sure how that happened but we were the ones who were questioned by the restaurant manager... Lol!
Hotel staff is helpful, good English, weekend breakfast food is great. Room is small. Bed is small. We have a great view window. Check the remote of TV, sometimes it doesn't work. Ask for hair dryer if there is none in your room. Ask how to operate the espresso machine in your room. Location is great.

  • Stayed: August 2013
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Thank CAsos-man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2013

I stayed just one night at this hotel, however, it was nice and efficient as well as a convenient gorgeous location. rooms are spacy with nice size bathroom and good shower, wifi is free, the breakfast is good and there is plenty to chose from. the concierge was helpful with recommending a local restaurant as well as printing my boarding pass. there is also a nice little gym and good outdoor swimmingpool. will stay here again next time.

  • Stayed: August 2013, travelled on business
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Thank timetraveller64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, Marseille Vieux Port

Address: 38 - 40 Quai de Rive Neuve, 13007 Marseille, France (Formerly Radisson SAS)
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille > Saint-Victor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Marseille
#12 Luxury Hotel in Marseille
#13 Romantic Hotel in Marseille
Price Range: £100 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Hotel, Marseille Vieux Port 4*
Number of rooms: 189
Official Description (provided by the hotel):
10 Minutes Walking From Down Town ! ... more   less 
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Also Known As:
Radisson Blu Hotel, Marseille Vieux Port Hotel Marseille
Radisson Marseille
Marseille Radisson

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