I booked 2 rooms for this hotel through agoda who apprently processed it through booking.com and in the end 4 rooms were booked obviously via an IT bug from agoda internal processing.
Upon check in hotel refused to cancel the extra useless rooms. After spending 2 hours sorting out the problem with Agoda and booking.com they confirmed problem was solved but a month later I realised my credit card was charged for one night cancellation fee by the hotel.
Beware agoda and booking are helpless companies not assuming their internal problems and hotel is griddy and unlikely to offer any commercial arrangement even they are not to be blamed in the first place for the double booking.
- Official Description (provided by the hotel):
- 10 minutes walking from down town ! ... more less
- Reservation Options:
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- Also Known As:
- Radisson Blu Hotel, Marseille Vieux Port Hotel Marseille
- Radisson Marseille
- Marseille Radisson