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“great stay”
Review of Splendid Hotel

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Splendid Hotel
Ranked #3 of 47 Hotels in Annecy
Certificate of Excellence
Beirut, Lebanon
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“great stay”
Reviewed 8 June 2014

the hotel is perfectly located facing the lake and next to old town .you can visit the town by walking .the staff is very friendly and helpful whether at the reception or in the breakfast room .
the room is nicely decorated in a modern way . it is big enough there is ac ,coffee and tea and bathroom amenities .the towels are very gentle .the breakfast is correct the croissants are fresh and the view is beautiful.

  • Stayed June 2014, travelled solo
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Helpful?
1 Thank dima2911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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702 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
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English first
Brisbane, Australia
Level Contributor
133 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 7 June 2014 via mobile

The hotel is very well positioned to check out the old city and the lake. In fact, it could not be better. There is no parking, but a public underground facility opposite, for which the hotel will give you a refund voucher for the cost of 7pm to 8 am.
Breakfast is pretty basic for the €14 charged. English could be a problem. I had 2 goes at ordering coffee and got hot chocolate both times.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank ItchFeet58Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
169 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 30 May 2014

Last week I was fortunate enough to have a business meeting in Annecy and was able to include my wife on the trip too. So we extended our visit by a few days to take in the area. We stayed in the Splendid Hotel, which in my opinion is Splendid by Name and by Nature. The standard room was spacious enough for our needs, very clean and the bed was very comfortable. The staff on all levels from the cleaners up to the manager, who served us in the bar, were very friendly and courteous. The breakfast buffet had a very good selection and the staff looking after the breakfast room were very attentive, noticing when coffee / tea refills were required etc. and serving them to you with a smile and friendly comment.
The position of the hotel is excellent. Right on the canal front, near the lake and a very short walk to the old town and all the amenities that you would need.
We had a very nice stay and would definitely return and recommend it to friends.

Room Tip: Our standard room was fine. Plenty of room in the bedroom area and bathroom for both of us to move a...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johnthewhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
Reviewed 27 May 2014

Great hotel, great location, great service. Clean and comfortable. We upgraded to a lake view room and it had a beautiful large bathroom with a great view. The lake view is a bit noisy but the when the window is shut it gets quiet. Only down side when the window is shut, the room got stuffy (no circulating air - no fan).

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Babs B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Monica, CA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 May 2014

We're currently staying here for two nights. The first morning before we left for the day, we hung the "Do Not Disturb" sign on our front door.

When we returned several hours later, we found that the cleaning service had come into our room and our personal belongings were rearranged.

When we consulted the gentleman at the front desk and told him to what happened, he said "okay, okay". About 10 minutes after talking to front desk, a cleaning woman knocked on our door (while our toddler son was sleeping) and she argued with my husband about the location of the "Do Not Disturb" sign.

My husband told her we had hung it up on the door handle before we left for the morning. She said it was OUR FAULT because the sign should have been hung on the door KNOB (which is located a quarter of an inch to the side of the handle - one would have to be blind to miss it).

We were appalled that not only did the cleaning NOT apologize for entering our room without permission, but then she knocked on our door to tell us WE were in the wrong.

Terrible customer service. Would NOT recommend this hotel to anyone.

  • Stayed May 2014, travelled with family
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Helpful?
3 Thank SoCalGirl81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 May 2014

We stayed here for 2 nights in May. The room was fine - enough room for two people. There was a chest of drawers if you wanted to unpack a few things. I had requested a room overlooking the canal/lake but the view really isn't much due to trees blocking the view to the lake. There also is a lot of traffic noise but we kept the windows closed so weren't bothered. The staff was very friendly and helpful and I thought the price was reasonable (161 E). Breakfast was a buffet for 13 Euros with a few hot items, but not as extensive as some places for that price. We ate there one morning but skipped it the next. The hotel provides tea/coffee facilities in the rooms, which I really appreciate. We asked for a taxi to the train station (we were taking a train to Chamonix (Mt. Blanc) - highly recommended for a day out) and the woman at the desk suggested we walk since it was so close. We took her advice and were there in less than 10 min. It's just a few blocks. We even walked there with luggage when we left to get our train to Paris.

  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
Thank SanDiegoNorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herzliya, Israel
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 April 2014

very nice hotel perfectly located with views over the lake
warm welcome, clean and comfortable rooms and a very comfortable bed.
the rooms are not very big but nicely decorated.
also recommended for families- they have large double sofa beds
beautiful breakfast lounge - although a little bit basic.

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
2 Thank yovel r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Splendid Hotel

Property: Splendid Hotel
Address: 4 Quai Eustache Chappuis, 74000, Annecy, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Annecy
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Annecy
#2 Romantic Hotel in Annecy
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Splendid Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
An exceptional situation: Heart of the city, shores of the lake.Just in front of the lake of Annecy and in the heart of the historic and commercial part of the city, the situation of our hotel is one of the best in the whole town.With its 47 rooms renovated in april 2015, our establishment proposes quality services in a unic and authentic environment.For touristic or business stay, seminars and groups,our teams are at your disposal to insure a high quality service.Relaxing week-ends, holidays, business trips,seminars or work sessions, lunch or dinner cocktails, our establishment can satisfy all your expectations thanks to its numerous possibilities. With a view on the lake or on the old town, all our rooms, large and recently renovated, offer free high speed internet connection, minibar, LCD screens, hair-drier and air conditionning with individual thermostats. Particularly comfortable, our exclusive rooms as well as our Junior Suites offer courtesy trays, bathrobes and slippers. ... more   less 
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Also Known As:
Splendid Hotel Annecy

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