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“Good hotel but pricey”

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Le Hameau Albert 1er
Ranked #16 of 73 Hotels in Chamonix
Certificate of Excellence
Reviewed 25 June 2014

We spent four nights here in early May.
As the previous reviewer has stated the main building and the restaurant were closed for renovations. We stayed in the La Ferme chalet. Also it was the change over from winter season to summer.
The hotel was nearly empty during our stay (I think one night there was 6 other rooms occupied but mostly only a couple of rooms were occupied).
Our room had a great view of the mountains and the town. We could see the Ski school but it was not as prominent as has been indicated. The room was large and well set out. I had no problem with working out the lights or the screen for the bathroom like another reviewer. It was clean with good products and spacious bathroom. All the linen was excellent. The beds were comfortable and we did not suffer any noise problems even though the place is wood. Television was good and easy to use with a number of English channels. The fire was great after a day walking when could use the small balcony on where we could sit and eat local cheeses and drink wine.
The house keeping service was very good.
The facilities were good with a heated pool etc although we did not use them.
It is only a 5 minutes walk to the town centre and many restaurants.
The only drawback was the breakfast. The La Maison Carrieris a dark and dingy place. The quality of breakfast was the worst on our six week trip. For the pleasure it also cost us 25 Euro each. I regret now not having taken a photo as evidence. Subsequent days we went into the town where we could get a much better breakfast for half the cost. Normally I would have put this issue down to the off season but it has been raised in previous reviews. I hate to think what it would have been like with a full house.

  • Stayed: May 2014, travelled as a couple
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Thank ddsheywo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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86 - 92 of 313 reviews

Reviewed 21 June 2014

We had a great experience at Le Hameau Albert 1er this winter. On the plus side, the hotel offers free shuttle service to and from the ski slopes which is very convenient. The breakfast buffet is quite ample. The staff is generally courteous and helpful. However, there were definitely small things that make this hotel not quite the 5-star experience that I was hoping for. For example, the rooms lack certain small details such as a coffee/tea maker or a bottle opener. (The hotel staff would gladly bring them to you if you call them.) The minibar was quite small. Turn down service is only available on request (the hotel explains that this is to save water/resources.) Chamonix is not a place known for luxury hotels, and I think Le Hameau Albert 1er is probably as good as it gets in Chamonix. If you are looking for a real 5-star luxurious experience, this place will probably fall short.

  • Stayed: March 2014, travelled as a couple
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1  Thank hotelsnobbija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We spent one night in a Prestige room in Le Ferme on a rainy Sunday in May. The room was offered to us by the Hotel on a 50% discount at 24 hours notice on their Last Minute Escapes deal. However, the discount was given on the high season tariff rather than the shoulder season cost. Nevermind, the difference was not enormous.
The main hotel building was closed due to the season but Le Ferme is probably the nicer building anyway. We checked in early about about 1 pm and the room was ready. It was Mothers' Day in France and the Maison Carrier restaurant was doing a good trade and looked very welcoming and elegant.
The room we were given was number 7 on the first floor overlooking a little stream and the garden. It is enormous and most beautifully decorated and furnished. The wood panelled walls and ceiling, together with the large windows leading on to the balcony gave the impression that we were on a very luxurious galleon rather than a mere hotel room.
The Hotel was understandably quiet but that suited us just fine. In fact, we saw just one other person (who I assume was a fellow guest) during our stay. We used the swimming pool and the steam room which were very nice - although the pool could have done with a swift skimming as there were a few floating bits and pieces which were a little unwelcoming.
In the evening, we ate out - but took a glass of wine in the temporary reception area when we returned to the Hotel. The suggested wine was very reasonably priced and served with delicious petits fours.
All in all, a great stay. This is our second visit to the property but the first to Le Ferme. I hope to go again.

  • Stayed: May 2014, travelled as a couple
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Thank TedLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

You should definitely visit the starred restaurant. The food is excellent, and the service generally good.

The hotel however doesn't really deliver. We knew the location would not be great - as the hotel is sandwiched between a busy bypass road and railway line, overlooking the dreadful architecture of the national ski school. (But the walk to the centre is only 4 or 5 minutes).

But what was more unexpected was the failings in service. It's not that the staff are not good. They are in fact first class - particular compliments to Lisa on reception and the excellent Colin the driver. Rather it is a lack of management focus - from no one to take your bags on arrival, because he has to serve guests in the bar, to not enough towels in the rooms, to tables in the common parts frequently having empty glasses and not being cleared away. You need to request a turn down service - it is not automatic. And despite the hotel having 2 restaurants, we were told they were both closed when we arrived at 10 pm the first night.

The rooms are spacious, but with a far to complicated light system, which we never mastered in a 4 night stay. Similarly it took me 2 days to work out where the electronic control was to open the shutters in the bathroom. The spa is split between 2 buildings - and whilst the part in the 'farm' is very attractive, the sauna is cheap and ineffective, the hamam didn't work, nor the jets in the jacuzzi.

You pay on a room only basis generally. Breakfast is extra, at 25 euros a head, and whilst it's fine, I was expecting something rather more impressive at that price. I would say the same about the hotel generally.

Room Tip: Pay attention to the room you take - the old building and the 'farm' are completely differen...
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  • Stayed: March 2014, travelled with family
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2  Thank fussy-guests
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014 via mobile

Our first White Christmas in the French Alps was a beautiful and luxurious treat at Albert Premier in Chamonix. Our room in the Chalet complex adjoining the heated pool and spa was classy and spacious, with a stunning view of Mont Blanc. The bed was super comfortable and the bathroom beautiful. I've stayed in the world's best hotels and this hotel ranks among them for charm, service, quality and style. The individual chalets look amazing if you have a bigger family or group. Although it's only a 5 min walk into the city centre, the hotel car service and drivers are extremely obliging and happy to drive you anywhere around town if they have a spare 10 minutes at any time. When it's freezing cold and you're feeling tired, this is a huge help which we used a few times. The taxis charge 20 Euros to drive you just 5 or 10 min so walking is worth the effort if the hotel car is booked out. The reception staff are friendly and happy to help, Anais was amazing. She made us bookings at restaurants and organised our fabulous driver to Geneva airport, always with a gorgeous smile. The waiters in the lounge & bar were always caring and efficient, and the quality of drinks and snacks just perfect. One evening we selected from the most incredible cheese buffet I've ever seen, and served in the lounge. We dined at night in the more casual restaurant of the hotel which was delightful, but breakfasts were the only disappointment of this hotel. We couldn't get fried eggs or omelettes, or multi grain toast. However, we found a great solution to this, a 5 min walk down the road to the most fabulous breakfasts in town " La Petite Kitchen" a quaint little cafe restaurant which cost us half and was ten times as good, serving us delicious eggs even after noon. Luckily the hotel is situated close to some great cafés and restaurants. All in all I would definitely stay at this hotel again, it has everything you need for a completely luxurious and gourmet stay in the French Alps.

Stayed: December 2013
Thank Lilyblake123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

We booked a few weeks before leaving and there was very limited availability, so we took the one room available (chambre classique) for three nights. The room is designed with dark wood so the room lacked warmth and it felt a little smaller than 23sqm. I suspect the rooms in the Ferme are worth paying the extra for. Service was good and the breakfast was fine. We drove in a hire car (essential for Chamonix) and the car parking was excellen at the hotet. For some reason we didn't try the Spa but it looked very nice with a small pool and saunas. On the final day we couldn't check out late so we had to change out of our ski gear (in mid afternoon) in the gym room where the shower was cold and a guest came in to use the gym (not so surprising!) - I would expect a luxury to try a little harder here and at least allow you to use a spare room for 30 mins.

  • Stayed: March 2013, travelled as a couple
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1  Thank jonathan g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

We stayed at the Le Hameau Albert 1er in their suite "3" Aug/Sept 2013 for 7 days. It had a large bedroom with a sitting area, along with a small day bed. There was a stocked mini bar that was re-filled every day, a jet bathtub, an updated shower, small area to hang up technical gear and 2 closets.
This suite is located in the building with the heated pool and the spa. The staff was friendly and helpful (we are not fluent in French) and provided us very good care.
We dined at both of their restaurants and were very pleased. We had breakfast in the dining room every morning. It was roughly $30.00 per person for the buffet. It was a bit weak (breads, jams, yogurt) but it was convenient. The spa was average. My husband and I both had massages and were disappointed but it was not terrible.
Overall we had a wonderful experience and I would recommend this hotel for anyone looking for luxury mixed together with lots of charm!

Room Tip: We stayed in suite "3" a wonderful room..everything was updated.
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  • Stayed: September 2013, travelled as a couple
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1  Thank AMT1232013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Hameau Albert 1er

Address: 38 route du Bouchet, 74400, Chamonix, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Chamonix
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Chamonix
#9 Luxury Hotel in Chamonix
#11 Spa Hotel in Chamonix
#14 Family Hotel in Chamonix
Price Range: £176 - £1,172 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Hameau Albert 1er 5*
Number of rooms: 36
Official Description (provided by the hotel):
At the foot of mont Blanc, Pierre Carrier, Perrine and Grand Chef Pierre Maillet have taken over this hotel, devoted to exceptional cuisine and local delicacies, founded in 1903 by 'great grandfather Carrier'. The rooms in the main hotel or the chalets in the garden offer both modern and warm comfort. On the one hand, there is the superb menu at the Albert 1er with its elaborate recipes influenced by the Piedmont and Liguria and, on the other, the Maison Carrier restaurant with its specilaities to be enjoyed in the atmosphere of an old farmhouse or on the terrace while gazing out at the majestic beauty of mont Blanc. The indoor/outdoor swimming pool also boasts views of the eternal snows on the roof of Europe. An equally stunning and delicious address for winter or summer stay. ... more   less 
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Also Known As:
Le Hameau Albert 1er Hotel Chamonix
Le Hameau Albert 1er Chamonix

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