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“Enjoyed our stay”
Review of Alpina Hotel

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Alpina Hotel
Ranked #64 of 73 Hotels in Chamonix
Glasgow, United Kingdom
Level Contributor
103 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Enjoyed our stay”
Reviewed 26 August 2014

Hotel Alpina is very centrally situated and the view of Mont Blanc from the rooms facing that way is wonderful. Try and get one of these rooms, if possible.
Two doors along from hotel is a very useful Casino supermarket with an excellent bakery. We enjoyed a few snacks on the balcony admiring the view!
Room decor was ok but bathroom needed modernising. However, we would go back there.

Room Tip: Try and get a room with a balcony (on a high floor) facing Mont Blanc.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Ruby_of_Arran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Greve
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 August 2014

We stayed at the hotel one night in a really run down room - the cards to open the doors didn't function very well, so we had to take the lift down to the reception 3 times to get help to get into the room. The toilet didn't flush, so we had to use a bucket to flush it ! The breakfast buffet is very poor - cold scrambled eggs and almost uncooked bacon and finally totally overpriced - 16 €. The only good thing to say about the hotel is the view to Mont Blanc - all rooms have a balcony and a view to Mont Blanc. Next time we stay in Chamonix - we will definitely choose another hotel. Slow and almost non existing WIFI.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Greve2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Chamonix hotels

Singapore, Singapore
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 July 2014 via mobile

We stayed there after a the Mt Blanc hike as we couldn't get a room at Hotel de l'Arve (stayed before the hike) anymore. That said with old rooms, bad wifi (have to re sign up all 2h with your email...) and overpriced breakfast (16€ for small buffet vs 12€ at l'Arve with great buffet) it is only worth for a nights stay if nothing else matters than just sleep...

Stayed July 2014
Helpful?
Thank Texmex81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014

Having read previous reviews about incorrect billing at this hotel, I felt compelled to write about my experience. My party of 7 hired the skis through Alpina as it offered 20% off. However on being presented with the bill we were told that the 20% reduction no longer applied and we would have to pay the full amount. Despite our remonstrations we paid the bill as we had to catch our transfer for an early morning flight. Then things got worse. We realised that we had been charged twice for the ski hire which amounted to a considerable amount of money. On reaching home, our emails of complaint were ignored by the hotel. When they did eventually respond they could not seem to get to the bottom of a fairly simple problem. It was only after a considerable amount of time and a great deal of correspondence that we were eventually reimbursed. Be very careful.

Room Tip: Brevent side room exceptionally warm in winter. Mount Blanc room has balcony.
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  • Stayed December 2013, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank V9827VRDavidL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkeley, CA
Level Contributor
76 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 17 July 2014

Rather disappointing, run-down hotel...

I just completed a 5 night stay at the Hotel Alpina while attending a conference in Chamonix. This hotel has a lot of significant problems

The ROOMS: Severely dated. Carpets date to the 1960's and not in any charming sort of way. Significantly warn and dated. Cracks in the ceiling. I pulled door knobs off the furniture, non-working safes. Old properties can be charming if cared for, but this building has been severely neglected. Beds are standard European twin-size (even if you get a King it's 2 twins)....avg comfort for Europe. The only saving grace is that it is relatively clean. BATHROOMS are in poor shape. My bathroom had no tub, so water flooded all over the bathroom floor. The only amenity provided is a very low-quality all-purpose shampoo/soap.

The Wi-Fi: As a business traveler, Wi-Fi is important to me, but it's almost non-functional here. Coverage is very inconsistent....I had to sit on the floor next to the door to get any signal at all. Unreliable for Skype and slow. Requires frequent, annoying log-ons.

NOISE: You can hear everything from the inside and from the outside. Lots of rooms have adjoining doors...I felt like I was participating in family life of the family in the room next door. Also you can hear all the street noise even with windows closed...with windows open quite loud (useful w/ no air conditioning).

LOCATION is good and convenient to most attractions in Chamonix...Chamonix is small FYI.

STAFF: The front desk staff are either indifferent, overworked, rude, or some combination of all 3. No friendly attitude. Usually only one person working which resulted in often 10-20 minute waits for attention. Careful with valuables...they will give out room cards for forgotten cards for any room without any examination of ID.

The hotel seems to specialize in one-night visits by busload-size groups of Japanese tourists. I was very frustrated to have arrived at 8 AM and not be able to check-in until 4:30 because they are cleaning and servicing all these rooms. Especially after waiting so long, the group of 50 that arrived hours after me was instantly accommodated.

OVERALL, I would rate the value of these rooms at absolutely no more than 50 Euros. It was so bad, I almost checked out and moved. The only thing keeping it from getting 1 star is that the views are nice and the hotel is relatively clean. There is absolutely no reason to choose this hotel. Hotel de l'Arve immediately next door, where many of my colleagues are staying, is far, far superior at similar rates.

Room Tip: choose another hotel!
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank CountryPlusPlus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
234 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 8 July 2014 via mobile

Alpina hotel is in the perfect spot, close to bars, restaurants and shopping. The views from its rooms are unbeatable, whether you have a Brevant or Mont Blanc outlook. That's where the positives end. The rooms are shabby and exhausted. Beds are comfy but small and the bathrooms are a disaster. The price is relative to a busy resort but not reflected in the presentation. Staff are above par but also look exhausted! I would stay here again, like on this occasion we decided to stay in Cham in a whim, but better planning would be rewarded with a much better hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amaka1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vermont
Level Contributor
180 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 7 July 2014

We just checked in and our hotel room is large by European standards but needs updating with torn carpet and paint a bit dingy. The bathroom has a nice counter with room for toiletries and the heated towel bars are on. We have a nice balcony with views of the Mont Blanc glacier and waterfall and river. Good location near the Main Street.

Room Tip: Ask for a view of the glacier
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CathieS42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alpina Hotel

Property: Alpina Hotel
Address: 79 avenue du Mont Blanc, 74400, Chamonix, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Chamonix
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in Chamonix
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Alpina Hotel 3*
Number of rooms: 137
Official Description (provided by the hotel):
The Alpina Hotel has a contemporary architecture where we provide a maximum number of services within the hotel: a large lounge bar with a chimney with art exhibitions, billiards and a Decleor Spa Among the 137 spacious and comfortable rooms, you have the choice of a room facing either: the rugged, steep slopes of the Brevent or the snow-covered slopes of Mont-Blanc, which you can admire directly from your balcony. Le Vista Restaurant welcomes you for breakfast, lunch or Dinner on the 7th floor of the hotel: Enjoy the valley best panoramic view from the city center! ... more   less 
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Also Known As:
Alpina Hotel Chamonix
Hotel Alpina Chamonix

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