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“Towel Elephants & Great Staff - What more could you ask for???”
Review of La Sapiniere

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La Sapiniere
Ranked #13 of 73 Hotels in Chamonix
Certificate of Excellence
Reviewed 25 February 2014

If there is one thing that stands out for this hotel, it’s the staff and atmosphere they create. Sure, the building is a little tired in places and stairs a little creaky - but this hotel has more character and charm than many other places I have stayed in and will defiantly be remembered in a very positive way. The food is brilliant, both in quality and quantity, which on a ski holiday is right up there in importance. The staff were very welcoming and very helpful, going above and beyond their normal responsibilities, even helping us make sure our children got to ski school on time when my wife and I had to leave early for our lesson. For reference we are a family of 5 (children 6, 9 and 10) who had done 1 week of skiing previously. Whilst Chamonix is an amazing place to ski, it does take some logistical management to make it work for a family – and this is where La Sapiniere came into its own, as without its staff our holiday would have been a completely different experience. This is a great place to stay if you want a warm, engaging welcome. I also have to mention towel animals we had each night in our bedroom, our children would literally race home to see what the latest creation was! If you haven’t returned from a day’s skiing to find a towel elephant on your bed before – you have not lived!!!!

Room Tip: Rooms 1 to 8 ooze French charm and have great views!
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  • Stayed: February 2014, travelled with family
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Thank Alex T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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240 - 246 of 391 reviews

Reviewed 24 February 2014

This hotel is conveniently positioned in a resort you need to use buses to get to the ski areas and is a very short walk to town as well. Ski school collects from outside the hotel making it easy to get the children to the right destination in the morning. If you have a dull day or don't ski visit the ice caves and/or the luge. I believe the swimming pool in town is good for non-ski days too. The rooms are spacious, light and airy with newly fitted bathrooms. A few of the pieces of furniture could do with an update and a lick of paint here and there would brighten the place up. The staff were fantastic and made a good holiday great. Titch (pastry chef)-I love pudding, you did not fail to deliver on a daily basis. To the others in the kitchen thank you for a week of lovely food. Always a smile at the bar-sorry we kept you up so late Dan! The hotel assistants kept the hotel clean, were friendly and nothing was too much trouble-animals made from towels for the children went down a storm. Charli's laugh is infectious, her rooms the cleanest and Tommy........probably the best hotel manager in the Alps??!!

Room Tip: We were in the 'new section' which was convenient for the boot room, sunny in the mornings...
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  • Stayed: February 2014, travelled with family
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Thank Nicola D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014

My boyfriend and I (ages 21 and 20) had a fantastic holiday here. We were looking for cheaper all inclusive ski holidays, and frankly we were very pleasantly surprised!

First off, the food was brilliant. Cooked breakfast every morning, delicious soups and cakes served every day at 3/4pm (just what you fancy after a tiring day on the slopes), and 5 course meals every evening of your choice (apart from the staff's day off on Wednesday). It was all seriously good quality and beautifully presented - you soon learnt the importance of pacing yourself! The head chef, Mark (who we got to know quite well) previously worked in a Michelin star restaurant and was extremely talented. What's more, the wine is all included as an extra perk.

The staff were the other highlight of our trip. Everyone was incredibly friendly and helpful, with a good knowledge of the area. As soon as we stepped off the plane we were met by smiling Inghams reps who systematically directed us to the bus for a stress free transfer. The team leader when we were there was a lovely man called Gaz who bent over backwards to make sure we had everything we needed. They even took us on a bar crawl around Chamonix with discounted drinks all the way! You will see how much they need their day off as they work so hard.

The location isn't the best sadly and the lifts require a bit of walking to, but it wasn't really a problem once you got to know where the bus stops are.
The rooms are pretty basic, but they were cleaned daily and ours had a view of Mont Blanc so no complaints there really! The ski boot room was also a bit shabby and not completely secure.
Our trip was made in early December, so the 'early snow' discount prices applied. However this was not the best move as I'd say three quarters of the lifts were closed - either because there wasn't enough snow to cover the runs, or they couldn't be bothered to piste the runs until peak season which was a shame and meant we got bored of repeating the same areas. Fortunately we had a late flight home on Saturday 21st (when the peak season started) so had a morning of skiing down all the untouched, newly pisted, empty runs as it was transfer day!

We booked through a company called Igluski, who get the business for Inghams. The website looks a bit dodgy and there have been some bad reviews about them, but my experience was flawless! I first rang up and spoke to a lovely woman called Emily and she sorted everything for me. Also, if I had a query I rang her personal line and she remembered who I was and sorted it quickly. I was a little worried something would go wrong as it wasn't like other flights I've booked (e.g. we couldn't self check in online) but it all went exactly to plan. I personally think being completely free of stress plays a big part in a successful holiday, and it was exactly that.

I'd recommend Inghams to any kind of party who likes good food, not too bothered about the rough edges, and generally wants to have a fun and relaxing holiday.

Room Tip: We were first floor - lovely view but shared balcony. Perhaps 2nd/3rd floor rooms would be better.
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  • Stayed: December 2013, travelled as a couple
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2  Thank Charlotte M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

True, the building is tired and in some rooms the equipment and fittings might not be the best.
But.
We stayed here last June on Inghams Mont Blanc Express holiday (a week in Chamonix and then a week in Saas Fee). We had wanted to visit both resorts, were aware of the reviews of the building but decided to take a chance.
La Sapiniere apart the staff, the food, the friendship we found with the other guest (the rotations of tables with other guests at dinner) meant that we had one of the most enjoyable holidays we,ve ever had.
A special mention should go to Joy, the Inghams rep who was great, entertaining, helpful and witty, and helped bring us together, she had a unique gift of being sometimes humorously rude without offending which her guest all enjoyed.
We enjoyed Chamonix did some fine walks on the Balcons, saw the touristy things as well and then travelled on to Saas Fee for the next part of our holiday.
All in all despite a couple of rainy days a great holiday.

Room Tip: Try to book a high room with Mont Blanc views, you will also get to see the early morning para glide...
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  • Stayed: June 2013, travelled as a couple
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1  Thank Katengraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014 via mobile

Stayed here with my girlfriend and I agree with what most people have written great staff and food however the rooms are tired the walls and doors are paper thin, if you like to ski hard, enjoy your evening meal and get a good nights sleep then please consider a different hotel

Stayed: February 2014, travelled as a couple
3  Thank Dazzdunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014

Having read the reviews of this hotel I had high expectations and some of those were met. The food, the staff, the cleanliness were all excellent. However, the room/sleep and value quality will vary depending on your room.
Some of my party of 10 stayed in the upper floors of the newer part of the hotel and had a great stay. Having had to borrow the rooms for some sleep catch up I can vouch that those rooms are large, comfortable, refurbed and value for money.

However - end up in the old part of the hotel, especially on the lower floor, and you will have constant noise, lower quality room, and little sleep. We were in room 1, directly above reception. We asked for a room swap and were informed the hotel was full.

The rooms walls and door are like paper, the stairs creaky and there are no doors between reception/bar and your room. The mattress was old and sunk in the middle.
Our week consisted of constant noise at all times (guests up and down stairs/in reception/ leaving reception/bar noise) We ended up having to leave the slopes early, so that we could borrow a room from our party to catch some sleep in the afternoons.

I am sure if you are young, and enjoy late nights and little sleep, these older rooms are adequate.
As 2 forty year olds looking for good skiing days, followed by good food/wine and company and a restful nights sleep - these rooms are not value for money!!!

I can honestly say that this was the worst hotel room experience I have ever had. Compared to the rest of my party who had a great stay. This was a shame as the food, the staff and cleanliness really are excellent. Choose your room before you travel!!!

Room Tip: Ask for top floor in newer part of the hotel if you want to sleep during your holiday. 30 and 32 are...
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  • Stayed: February 2014, travelled with friends
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5  Thank JackieT666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2014

Went skiing 11th jan - 18th jan with 3 mates . Had a fantastic time at this hotel the staff were awesome !!!! Hotel a little dated but fits in nicely in the area , Bedroom was a good size and the food was superb !!!!!! Location for ski lift amazing and 5 mins walk into town . Stay here its a great place

  • Stayed: January 2014, travelled with friends
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Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Sapiniere

Address: 102 rue Mummery, 74400, Chamonix, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Chamonix
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
#1 Family Hotel in Chamonix
#8 Romantic Hotel in Chamonix
Number of rooms: 27
Official Description (provided by the hotel):
Arguably the best located hotel in Chamonix. The Savoy nursery slopes are literally just over the road from the hotel, from where the Savoy téléski lift whisks you up to the Brévent gondola, to access one of the best intermediate areas in the resort.Alternatively, the ski-bus to Chamonix's other ski areas stops just 50m away. The hotel's attractive dining room has semi-circular bay windows with stunning views of Mont Blanc. Here you will enjoy Inghams great choice of menus and complimentary quality wines for dinner. Inghams offer the conviviality of larger tables for chalet-style dining with your fellow guests, or the opportunity to dine à deux should you wish. The atmospheric lounge/bar welcomes you for your pre-dinner apéritif and canapés, or to relax after dinner over coffee and a night-cap ... more   less 
Also Known As:
La Sapiniere Chamonix
La Sapiniere Hotel Chamonix

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