I booked this hotel a month in advance online for a family of 5 adults. Using the website I chose one room for five adults because the website said that this was possible to do and was obviously cheaper than getting two rooms for the five of us. Upon arrival at the hotel I was told by the receptionist that the room I booked was only for four adults and that we would have to change the room. The receptionist also proceeded to say that "maybe I hadn't read online how many people could fit in the room". So we switched rooms and I was told I would have to pay extra for the room they were switching us to. After 30 minutes in the hotel room, the receptionist returned to our room to tell us that our first room had been adjusted to sleep 5 people and that my reservation was correct in the first place. So we moved to the original room which had spectacular views and was fine. The rooms are nothing special, as an American tourist I expected the quality and service that I would receive in America if I was paying 300$ a night and that was not the quality that this hotel offered. Cleanings during and after your stay, pool towels, robes, all costed extra. Overall, I would only reconnect the views in the hotel, definitely not worth the money.
- Official Description (provided by the hotel):
- Luxury Suites Hotel with suites from 45m2 to 85m2. In each suite : bedroom, living room, kitchen, bathroom, balcony or terrace, view on the Mont-Blanc range. - Swimming pool - Sauna & steam bath - Fitness - Arcade - Concierge 24/24 - Private underground carpark - Apres-ski bar / Tea room ... more less
- Reservation Options:
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- Also Known As:
- Les Balcons Du Savoy Hotel Chamonix
- Les Balcons Du Savoy Chamonix