Let me begin by being very clear. If you are looking for a reasonably priced hotel for a FAMILY vacation with young children, this hotel would be great for you. Unfortunately, I was on a romantic ski holiday with my girlfriend and our stay was an epic fail.
We were told that when we arrived at the train station we were to call the hotel for a taxi. After the 5th try and 40 minutes of waiting in the freezing cold, we had to walk to a bar to call us a taxi. The hotels explanation was that their phone wasn't working... Seriously?
Then check in took 30 minutes because they had the reservation under my girlfriends name and couldn't figure that out since the reservation number was from orbitz.
The rooms were great and very clean and the lobby had tons of activities for children. The main problem was the spa, or any public area in the hotel, because children were everywhere!!! There were kids screaming and running around the pool. Jumping and splashing unsupervised in the hot tub and opening and closing every door in the of the steam and sauna rooms. Great for families looking to entertain their kids but crappy if you're an adult looking to relax.
Lastly, unless you're planning on doing very advanced skiing, u take the ski bus and the hotel isn't that close to the restaurants and shops. It's not meant for couples!
- Official Description (provided by the hotel):
- The Heliopic Hotel Sweet & Spa is set at the foot of Aiguille du Midi lift and will open its doors in December 2013. If you come as a couple, family or group, our hotel will take care of your well-being.The hotel offers the most innovative services and personalised attentions, such as a 500m2 spa, a restaurant, a bar, a ski shop, 4 conference rooms, a take-away shop and a covered car park with 44 spaces.The Heliopic Spa, where relaxation meets amazement, offers the following facilities: pool, relaxation area, hammam, banya, ice cave, tepidarium, treatment rooms and many other surprises ! ... more less
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