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katie t
Winnetka, United States

Best Hotel Ever!

5.0 of 5 bubblesReviewed 9 Apr 2024
We enjoyed everything about our week long stay at The Grand Hotel Des Alpes! The location is ideal! The center of everything! The rooms were quiet and the beds were very comfortable-I am picky about pillows and liked them. Breakfast was delicious every morning; homemade pastries, crepes, omelets, and everything else in between! The afternoon appetizers, treats and cocktails were a perfect little touch to hold us over until dinner. We also relaxed in the wonderful spa every afternoon following our ski days-the hot tub was actually hot (which I find rare in Europe). But, our favorite part of our experience was the staff! They were friendly, helpful and kind. The service was impeccable and always delivered with a smile! They made several reservations and recommendations of all kinds for us. They made us feel very comfortable and special. We will be back again!
Date of stay: April 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (743)
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Traveller rating
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All reviews mont blanc overlooking the river every afternoon every request lovely hotel the entire staff reception staff perfect location ski room our honeymoon crepes three nights apres ski ski bus chamonix valley cable car francesca
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Reviewed 19 March 2024

Perfect location, right downtown. Great staff with a bus that takes you wherever you need to go ski. Hooked us up with a guide to ski Auguille Du Midi, which was an amazing experience. Right down by all the food. Everyone was great. Highly recommended.

Date of stay: March 2024
Trip type: Travelled with family
Thank Jason P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 March 2024

The hotel is really super. Right in the centre of town. They do a regular shuttle to the cablecars/ski areas - out and back. But in fact we used walk back from the main cable car up to Brevant. The breakfast is great! The staff could not have been more helpful. We were a totally disorganised group and the team sorted out ski passes, ski hire and everything for us. Room was small but perfectly comfortable for 3 of us! Spa area is small but never crowded while we were there.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Aidan W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giulia Clemente , Directeur général at Grand Hotel des Alpes, responded to this reviewResponded 9 March 2024

Dear Aidan W,

We would like to thank you for taking the time to write a positive comment further to your recent experience among us.

We are truly delighted to know that your enjoyed every aspect of your stay, as our prior goal is to offer a tailored experience to each of our guests.

We hope to have the pleasure of welcoming you back in a not too far future and stay at your disposal if needed.

Best regards,
The reception desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2024

A charming hotel. Great staff. Quiet, clean rooms. Perfectly located. The lounge (really, a comfortable large living foyer or living room) was a perfect place to relax. Onsite driver can take you to local ski slopes. Why else would I hug the front desk staff when I left..they did everything they could to make it a very pleasant stay.

Room tip: We went to ski. Be sure to book ski shuttle early. Hotel has great list of restaurants. Ask for that before you go to do reservations early
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank denisw604
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giulia Clemente , Directeur général at Grand Hotel des Alpes, responded to this reviewResponded 9 March 2024

Dear Denis W,

Thank you for taking the time to share these kind words further to your stay at the Grand Hôtel des Alpes.

It was a real pleasure to welcome you and assist you with everything that you needed. To know that you had a memorable experience among us is our best reward since we always do our best to offer our guests the best possible service.

We all look forward to welcoming you back soon and stay at your disposal if needed.

Best regards,
Nadia / Reception desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2024 via mobile

Loved our stay at this charming and classy hotel right in the center of town. The staff were delightful, so helpful and gave great suggestions. We had a beautiful room with a view of the river and mountains . Afternoon snacks in the relaxing living room are a treat. Great experience.

Date of stay: January 2024
Trip type: Travelled with family
Thank Louise K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giulia Clemente , Directeur général at Grand Hotel des Alpes, responded to this reviewResponded 14 March 2024

Dear Louise K,

We would like to thank you for taking the time to share this comment further to your recent experience among us.

We are very grateful for your compliments and delighted that the service we provided was “wonderful”.

We look forward to welcoming you back soon to the Grand Hôtel des Alpes.

Best regards,
The Reception desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2023

Very convenient location, right in the center of the Main Street, nice and clean rooms, helpful staff, Staff guided us with all the ski and other bookings, will definitely recommend and come back.loved it.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Priyanka J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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