OK...I know its off season for tourists (though I am on business), but does that mean service takes a holiday too? The people here are very nice and the property is beautiful, but there have been too many apologies for coming up short on service. The last one was that they actually ran out of wine in the Exec Lounge and had no more. They opened one bottle at 630. I called at 8PM to ask them to open a second bottle as there was none left (no, I am not a lush...there were other people in the lounge too!) The attendant came up and said they ran out. I am in France and they ran out of wine? I am a Diamond member and went out of my way to stay at this property...at least I will get points...but have to say I am disappointed.
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- Also Known As:
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