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“Exceptional Customer Service!”

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Operalia Grenoble les Cedres
Ranked #12 of 50 Hotels in Grenoble
Certificate of Excellence
Perth
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Exceptional Customer Service!”
5 of 5 bubbles Reviewed 15 July 2012

The whole stay was great. My partner and I visited Grenoble for leisure with our 18mth old son. Excellent value for money, huge rooms, clean and modern. The best part of our stay was the service. Elise at the front desk was fantastic. She really went above and beyond to make our stay at the hotel and in Grenoble really enjoyable.

Highly recommend this hotel :)

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mimi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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147 reviews from our community

Traveller rating
    57
    74
    10
    5
    1
See reviews for
49
27
12
45
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 June 2012

After staying in Paris at a hostel this place was quite an upgrade. Our apartment was a perfect break from 6 days of full on site seeing and it was clean and the rooms were quite modern. It is a short distance from the city, but using the local tram you will be there in no time!
Overall a great stay at Adagio and in Grenoble.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Micaela_j27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 28 May 2012

Really plush room, friendly staff, located directly by a tram stop & with parking available on site. Wifi available in lobby only, otherwise free cable Internet connection in the rooms.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank opus29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 23 May 2012

The hotel was ok. The room was kinda on the small side. Nice that there's a kitchenette in the room, altough I did not use it. Breakfast was tasty! There are not many services or nice restaurants nearby, have to walk a bit to find some. No complaints but very average hotel experience.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyFly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 1 February 2012

currently stayin here for 14 days with work, a kitchen with fridge cooker, microwave and dishwasher, plus internet makes the place like home from home. However english speaking tv channels are none existant. BBC Word and Sky News, end of. really clean and modern with parking which is a must in this parking nightmare of a city.

Room Tip: i have a 2 person studio, which is great
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank koreanbaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 25 December 2011

- right in front of Monier Tram stop, perfect.
- we stayed at the small apartment but it was perfect for us.
- facilities nearby
- front desk very receptive and cordial
- new appliances
- comfortable bed

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danbury, CT
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 7 December 2011

The pluses: Clean and comfortable rooms with convenient kitchen space, microwave oven, fridge and dishwasher. Very friendly, polite and helpful staff. Manager Isabel stood out. they recommended nice places to visit and eat, and readily printed out directions and gave maps. Reasonably priced laundry (5 euros for washer, detergent included.) Tram station and line right outside. A very convenient and inexpensive way to get around. Free wired internet in rooms and free Wifi in the small lobby.

The quirks: Free room cleaning and housekeeping only once a week, and 12 euros extra for additional cleaning. Rooms vary widely in size. The ones facing the main road and tram line are smaller, with Murphy (pull down beds) and some tram noise can disturb light sleepers. The ones on the other side are better and larger, and they have two large one bedroom suites on each of the three floors for about 30% extra payment. Toiletries are limited to a combo liquid shampoo and body wash in large containers - no freebies to take home. You can enter the hotel including the reception (or drive into the front in your car) only with a hotel key though the staff can buzz you in, e.g., when you're first checking in. Their phone system had problems during our stay but hopefully that was a one-off.

Other facts: They offer a pretty good hot buffet breakfast with an attentive attendant for 10 euros per head. We just brought our own groceries from a store 2-3 blocks away. Car parking with in and out privileges is 10 euros per day. There's street parking around the back and the sides though it looked quite tight. The area north of the hotel (where most action is anyway) is nice and safe. Someone said the parts south are a little questionable after dark though it looked fine to me.

It's good value and overall we were very satisfied.

Room Tip: Go for rooms (50% of the total) on the back side, away from the main tram line and Marcelin Berthelo...
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sanevoice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Operalia Grenoble les Cedres

Property: Operalia Grenoble les Cedres
Address: 13-15 Avenue Marcellin Berthelot, 38100, Grenoble, France (Formerly Adagio Aparthotel Grenoble Berthelot)
Region: France > Auvergne-Rhone-Alpes > Isere > Grenoble
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 50 Hotels in Grenoble
Price Range (Based on Average Rates): £
Hotel Class:3 star — Operalia Grenoble les Cedres 3*
Number of rooms: 100
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