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“Average hotel”

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Hotel Mercure Grenoble Centre President
Ranked #6 of 50 Hotels in Grenoble
Reviewed 7 August 2013

Stayed in a superior room for 3 nights beginning of August.
Rooms are clean and look okay, although rather small. Bathroom also looks nice, but toilet seat was loose.
Biggest issue was the room temperature. The airconditioning just didn't work properly.
Room temperature stayed uncomfortably high no matter what temperature was set.
We had it checked out by hotel staff, but according to them this was normal. They didn't really see it as a problem, because it was, quote: "still not as hot as outside, so it did work!". it wasn't just a room issue, because all public areas were also very hot.
Luckily the neighbourhood is quiet, so you can open a window at night for some fresh air.

Breakfast is way out of proportion at almost USD 24.

  • Stayed: August 2013, travelled as a couple
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Thank Twan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabelle G, Directeur général at Hotel Mercure Grenoble Centre President, responded to this reviewResponded 18 November 2013
Google Translation

Merci infiniment d'avoir donné votre appréciation sur ce séjour : elle nous a été utile. Je tenais à vous informer que nous avons fait des travaux sur notre installation de chauffage et climatisation après quelques pannes cet été dont vous avez été victime et j'en suis désolée. Espérant vous revoir au Mercure Président pour une meilleure impression. Très cordialement,

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Reviews (339)
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81 - 87 of 339 reviews

Reviewed 10 July 2013

I stayed here for four nights as part of a business trip.
The rooms are on the cosy side and, while clean, I don't expect to find toilet roll holders hanging off the wall and a bathroom doom that opens into a wall...and having to request an ironing board / iron in a 4 star hotel is bizarre!
Dinner options were limited and average...as for 18 Euros for a breakfast - that's more than a tad excessive.
Free parking options only exist if you're there before 6pm - otherwise you have to navigate the very narrow access to the fee-based underground car park.
If it wasn't for the friendliness of the staff, this would rop to a poor rating

  • Stayed: July 2013, travelled on business
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Thank rob_pep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabelle G, Directeur général at Hotel Mercure Grenoble Centre President, responded to this reviewResponded 18 November 2013
Google Translation

Je souhaitais vous remercier d'avoir posté ce commentaire et vous informer que vos remarques nous ont été très utiles. Notre équipe a apprécié par ailleurs votre bonne appréciation sur l'accueil qui vous a été réservé. Dans l'attente du plaisir de vous accueillir à nouveau. Cordialement,

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Reviewed 8 June 2013

My wife and i stayed here for one night a week ago as part of a European road trip. It's a good place to stay if you have a car, but a little far from the town centre by walking. The parking was free. The free wifi was excellent. We did not have breakfast at the hotel but has some food from the bar - this was great. We liked it and would stay again if in Grenoble.

  • Stayed: May 2013, travelled as a couple
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Thank Zaid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabelle G, Directeur général at Hotel Mercure Grenoble Centre President, responded to this reviewResponded 18 November 2013
Google Translation

Mon équipe et moi-même vous remercions d'avoir choisi Mercure Président pour votre étape à Grenoble. Nous espérons vous revoir bientôt. Très cordialement,

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Reviewed 1 April 2013

nothing outstanding, nothing wrong. somewhat close to center (some minutes to walk), but worth it, good rooms, great breakfast, what you expect...
they have a spa and pool area, but I haven't used it.
Had a 'business' package, that had breakfast and internet included - worth it if available

  • Stayed: March 2013, travelled on business
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Review collected in partnership with Accorhotels.com
Thank FPudlowsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013

I regularly stay in this hotel for business and the personnel is absolutely outstanding. At reception desk, at the restaurant or at breakfast; everybody is helpuf, courteous . They all seem very happy to work in this hotel and they are real professional caring about their customer. Quality of personnel stands out and is more comparable to a 4 or 5 star hotel.

  • Stayed: March 2013, travelled on business
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Review collected in partnership with Accorhotels.com
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2013

I stayed 1 week in Mercure Grenoble President.
Very friencly staff and very helpful (espacially at reception)
Room are nicely decorated and hotel is very clean
The restaurant is also good and price are acceptable
Overall very happy with my stay and will certainly come back

  • Stayed: February 2013, travelled on business
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Thank Cedric_Colmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2013

I stay in the Mercure President roughly 10 times a year for business. The location is great for getting into town (walking or by taxi) and to get out to avoid traffic to get to the motorway.
Pros: the hotel is clean, the staff friendly and helpful, the selection and quality of food for breakfast is superb (all allergies and intolerances catered for inc gluten free) with a selection of organic options

Cons: Wifi signal is not so great and sometimes not available in some rooms. Thats it!

Great hotel.

  • Stayed: November 2012, travelled on business
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Thank FB1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Mercure Grenoble Centre President

Address: 11 rue General Mangin, 38100, Grenoble, France (Formerly Grand Hotel Mercure Grenoble President)
Region: France > Auvergne-Rhone-Alpes > Isere > Grenoble
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 50 Hotels in Grenoble
Price Range: £66 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Grenoble Centre President 4*
Number of rooms: 105
Official Description (provided by the hotel):
A comfortable stage in Grenoble. Beautiful hotel of international class Downtown with a framework green and easy access. Personalized reception of quality, elegant and modern decorations, which remain cordial and favourable with the relaxation. 105 perfectly soundproofed and recently renovated rooms, with bathrooms design with showers in rain. One 'plus': all rooms have view on the surrounding mountains. Free outdoor parking. Private paying garage. Fitness room and indoor pool with whirlpool and two saunas. Bar with terrace and restaurant. Meeting rooms and banquets up to 250 people. Free Wifi everywhere in hôtel. ... more   less 
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