This was my most dissapointing experience among all 4**** hotels in France I visited in past. I know that Hotel standards in France are lower, but this really was bellow my expectations.
I have chosen Grand Boscolo B4 hotel because of good experience with the Boscolo chain in other cities and because of very central location.
Upon entering I was initially surprised when the receptionist handed me a huge key, but I accepted the explanation that they are very traditional hotel.But - they are not only traditional, everything is very old and need more then just refurbishment.
I have booked an Executive room, got one on the 4th floor... , leaving the ancient elevator I was welcomed by non pleasent smell of old... . The room was large, but the textile floor did not look clean (probably just old...). The bathroom shower did not work ... If I wanted to activate the shower I had to constantly push the button on the tap with my knee, otherwise the water flowed only from the tap... When I was leaving the hotel in the evening (first day) I asked the receptionist to check that, but nothing happened....
Refrigerator (mini bar) in the room did not work properly, drinks were warm.... but due to previous experience with shower I did not even try to report this to the staff...
The old wooden door are disturbing as well, you can not close them without the loud slam... The beds are very old, but comfortable... , The problem is that they use woolen blankets between two sheets and I really hate those woolen blankets....
Breakfast - OK, but that's all...
In short - disappointing!
Lyon can not offer a lot of centrally located hotels (I will always avoid Lyon - Part Dieu), so I will probably book Boscolo Grand at my next visit again.... because of it's fantastic location.
Otherwise this hotel could only be recommended to those who are willing to pay the price for 4 stars, but not expect much.... or check Carlton hotel on the other side of the street - it is under renovation at this moment, but could be good (Accor/McGallery??)
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- Also Known As:
- b4 Lyon Hotel Lyon
- Lyon Grand Hotel