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“Great location, old-style charm but lacking some must-have amenities”
Review of Hotel des Artistes

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Hotel des Artistes
Ranked #33 of 194 Hotels in Lyon
Certificate of Excellence
Lake Tahoe Area
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great location, old-style charm but lacking some must-have amenities”
Reviewed 12 September 2012

The hotel is old, which isn't in itself a bad thing. The prices are good for the location. The stairs work better than the elevator and the front desk personnel isn't the best or friendliest. It's not as charming as we'd hoped, and the rooms are very very small. We were here for 8 days, mixing business and pleasure, and it was too cramped for that long a stay. On the upside, the location is phenomenal. It was so easy to get to Metro, easy to walk to many areas and the evenings are quiet, even in this inner-city hotel.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KRS_blueflier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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404 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Melbourne
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 September 2012

1. Very offhand Reception; poor service on booking-in, despite the fact that I had pre-booked and pre-paid.
2. Room on 5th Floor. Ok, but minuscule elevator, VERY SLOW to get up and down. Have used the stairs several times.
3. WIFI does not work in Room. But ok standing on the stairs between 4th and 5th floors (where I am writing this)! Receptionist almost argued with me about how to re- set the Internet box in my room. Promises someone will look at it tomorrow.
4. Parking across the road in public underground place - ok, but a fair bit of effort to drag around suitcases etc.

Poor attitude, poor service, poor delivery.

NOT HAPPY with this place

  • Stayed September 2012, travelled with family
    • Service
Helpful?
5 Thank Guys_trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait city
Level Contributor
237 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 11 September 2012

The hotel was too old, furniture was dated and depressing. Location was OK. Concierge service was terrible. On the other hand, they were accommodating, when all of the sudden a friend had to share a room with us they provided us with an extra bed for some extra money.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ANSQ8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warrington, UK
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 August 2012

This is a modest hotel in centre of Lyon, well located for Metro and right in the middle of several tourist attractions and close to shopping centre.

Clean and comfortable. Free wifi.

Ideal for 1 or a few nights on business. (Would also suit a leisure visit)

Good price for city centre.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bigbill007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, MI
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 August 2012

We loved the location of this hotel - very close to the river, a short walk to Vieux Lyon, and next to a lovely & quiet sqare with a beautiful theater. The staff was very helpful and friendly. Our room was big enough, clean, and comfortable. We had a great 3 night stay and would definitely return.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer_417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, Illinois
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 August 2012

You could not find a better location in Lyon. Just a min walk across the bridge to old town.. The hotel is located in the clean and safe part of the city..The rooms are great, clean and modern. We just love it. We were only going to stay one night in Lyon, but the hotel was so great and the location is so great we are staying one more night. The girl working the front desk, is amazing she know everything about Lyon......she is very nice and makes us feel like this is home......We would not Thinks about staying anywhere else in Lyon.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoeH_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foster City, California
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 18 July 2012

this hotel is in the perfect location. my mom and i got off the train at lyon perrache and it was a short walk to the hotel, which is right by place bellecour - but also right on the river, where there is a great outdoor market (sunday for sure, i dont know about other days). room was small but comfortable. we didnt have breakfast, preferring a pastry at the market. i would stay there again without a doubt - friendly staff who recommended dinner places and gave discount coupons for the grand tour bus

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel des Artistes

Property: Hotel des Artistes
Address: 8 rue Gaspard Andre, 69002, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#17 Family Hotel in Lyon
#35 Romantic Hotel in Lyon
#35 Business Hotel in Lyon
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel des Artistes 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Des Artistes Hotel
Des Artistes Lyon

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