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“EXCELLENT LOCATION, HOTEL & STAFF”

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Mercure Lyon Centre Saxe Lafayette
Ranked #31 of 194 Hotels in Lyon
Certificate of Excellence
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1,240 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
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Montreal
Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 23 October 2013

Spent 5 nights at this hotel and I can only say good things. Very modern style rooms with comfortable beds. Bathroom is small but functional and a nice rainfall shower. Probably because of the modern style there is little storage in the room if you like to unpack your bags.

Breakfast was included in our fare and it was very nice. The hotel staff was always ready to help, friendly and attentive.

The hotel is nicely located with walking distance (about 15 minutes) to the nice compact downtown area where there are TONS of restaurants and bars. After my 5 day stay I came to the conclusion that it is almost impossible to go wrong with Lyon restaurants :-)It is also close to the train station and to the Lafayette shopping center. We travelled everyday to the CCC convention center by taking the C4 bus just around the corner and it was a 10 minute bus ride for 2 euros.

For those who like to run, there is a nice path right on the shore of the Rhone rive that goes about 5km one way.

I would definitely stay there again.

  • Stayed October 2013, travelled on business
    • Value
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Helpful?
1 Thank gcimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clémence G, Responsable relations clients at Mercure Lyon Centre Saxe Lafayette, responded to this review, 19 November 2013
Dear client,
Thanks for sharing the experience of your stay in our hotel!
We hope to welcome you again, we keep in touch for your reservation.
See you soon,
Clémence Guelton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farnborough, United Kingdom
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 October 2013

Good central location. Comfortable good sized room. Bathroom small, no bath but good shower. Flat screen TV and tea/coffee/minibar. Large comfortable double bed. Good breakfast buffet with Nespresso coffee machine. Lounge area and bar. Small well equipped gym and small pool. Free Internet access although connection drops out frequently.

Stayed October 2013, travelled on business
Helpful?
Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clémence G, Responsable relations clients at Mercure Lyon Centre Saxe Lafayette, responded to this review, 19 November 2013
Dear client,
Thanks for sharing the experience of your stay in our hotel!
We hope to welcome you again, we keep in touch for your reservation.
See you soon,
Clémence Guelton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
55 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 20 October 2013

some confusion by the staff as to whether the breakfast was included or not. Turned out it wasn't and €18 for breakfast is ridiculous so I ate elsewhere. Apart from that it was comfortable and well located. Make sure you take a power adapter as they don't have spares. You also have to fill in all you details every time you use the wifi which is a bit tedious, though it is free.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jonny05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clémence G, Responsable relations clients at Mercure Lyon Centre Saxe Lafayette, responded to this review, 6 November 2013
Des client,
Thanks fo ryour comment about your stay in our hotel.
We feel sorry you did not enjoy it as much as expected. Please mind we offer our clients to buy power adapter for €14. We will warn the reception team in case they did not give you this informations. It is true we do not lend them.
We hope we will be able to welcoming you again in a Mercure hotel in France.
Best regards,
Clémence Guelton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Copenhagen, Denmark
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2013

The two separate beds room we booked was just perfect. The beds were both queen size and very very comfortable, the TV was a 40" display, light system very nice for reading and of course free wifi. Cleaning was very good too.
The bathroom was also quite nice, especially the big shower with the "water fall" system. The reception staff is friendly and always ready to help you out for any kind of question you have.
The position is perfect, just 3 minutes of walking and you are on the river, plenty of connections with busses and trams just around the corner. The train station is less than 1 km far from the hotel. Overall a great hotel!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DDados
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clémence G, Responsable relations clients at Mercure Lyon Centre Saxe Lafayette, responded to this review, 28 October 2013
Dear client,
Thanks for your feedback regarding our twin rooms, which is indeed equipped with two queen size bed... perfect for a family or a friendly break!
We are glad you enjoyed our quality for the price you paid. Mind when contacting us directly you can sometimes benefit from exclusive offers for our clients!
We look forward to welcoming you again.
Best regards,
Clémence Guelton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 October 2013

This hotel with it's spacious, clean rooms and a wonderful decor lived up to the expectations that any Mecure group of hotels that i have stayed before provided. The room has all the ammenities that one can ask for. The beds are comfortable,the sheets and towels were clean and the wifi works just fine. The housekeeping does a great job!! The reception area is nicely done and the staff is helpful. The hotel in located 15 mins away from the train station Lyon Part-Dieu. It is walkable distance to the main attractions that the city has to offer. However one of the major disappointment with this hotel was, prior to my travel i repeatedly wrote to the hotel asking for directions from the train station to the hotel that fell into deaf ears. On arriving at the train station at around 7.30 pm it took us around 45 mins in the drizzling rain to spot the hotel. Thanks to the guy we randomly asked on the street, who was really helpful and took great pains and time to help us out with the directions. Other than this the hotel is perfect and definitely recommend it.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ria119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clémence G, Responsable relations clients at Mercure Lyon Centre Saxe Lafayette, responded to this review, 19 November 2013
Dear client,
Thanks for sharing the experience of your stay in our hotel!
We hope to welcome you again, we keep in touch for your reservation.
See you soon,
Clémence Guelton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bingley, United Kingdom
Level Contributor
135 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 4 October 2013

Very friendly reception staff with instant valet parking. Spacious well equipped and comfortable room. Wide range of breakfast items, with attentive and efficient staff. Interesting history to the building, well displayed information. An easy walk into the sights of Lyon. Easy access to and from autoroute.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank ChrisGG1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clémence G, Responsable relations clients at Mercure Lyon Centre Saxe Lafayette, responded to this review, 17 October 2013
Dear client,
What a cheerful comment about your stay. Thanks a lot for your feedbakcs. We are glad you enjoyed our rooms and the variety of the breakfast. We look forward to welcoming you again in our lovely town.
Best regards
Clémence Guelton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Lyon Centre Saxe Lafayette

Property: Mercure Lyon Centre Saxe Lafayette
Address: 29 rue de Bonnel, 69003, Lyon, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Lyon
#19 Romantic Hotel in Lyon
#22 Luxury Hotel in Lyon
#27 Business Hotel in Lyon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Lyon Centre Saxe Lafayette 4*
Number of rooms: 156
Official Description (provided by the hotel):
156 rooms. Located in the heart of the business area of Lyon, 5 minutes away from the Part Dieu TGV railway station, the Convention Centre and close to the Presquile and Old Lyon (listed as a world heritage area by UNESCO). The hotel features several spacious modular meeting rooms, Le Garage restaurant, and a bar. ... more   less 
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Also Known As:
Accor Grand Hotel Saxe Lafayette

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