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Sofitel Lyon Bellecour
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Reviews (2,113)
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All reviewstop floorthe riverfloor restaurantcomplimentary mini barjunior suiteold townwalk in closetfive star hotelcorner roomper daywonderful cityplace bellecourcoffee machineconvenient locationwonderful hotelshopping areastayed one night
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Reviewed 27 May 2012

We stayed a few nights in another hotel in Lyon, and then switched to the Sofitel - and were so glad we did.

The service is outstanding - one night between dinner and dessert in the Brasserie, our baby started to scream, so we asked if they could send someone up to our room with the dessert. a few minutes later, the maitre d' himself kindly delivered it.

We stayed in a suite, and the rooms were lovely, modern, comfortable. Great view of the city. A nice selection of free beverages in the refrigerator.

The location is just south of Place Bellecour, so it's very easy to walk everywhere you want to go. Plus you're just a few blocks from the silk museum and a nice residential neighborhood with great boulangeries, fromageries, etc.

The only negative is that they apparently allow smoking in some rooms (there's still lot of smoking in France), and the first suite they put us in absolutely reeked of smoke. The second one still smelled faintly of smoke as well, but not enough for us to request another room change. We noticed that when we returned to the room the next day it smelled a little smoky again, so I think that it must waft in from other rooms. Nothing an open window couldn't solve, but just fyi.

  • Stayed: May 2012, travelled with family
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1  Thank Fupton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2012

My wife and I normally avoid large 'corporate' hotels in favour of family-owned places, but I have to say that we were delighted with the Sofitel Bellecour. Our room was not large, but very well equipped (I particularly liked the easy to operate safe). We ate twice in the Silk Brasserie and were impressed with the quality of the food and the pleasant atmsphere. Breakfast, on the 8th floor overlooking the river Rhone and the city, was excellent - I wish we could buy mangoes as fresh as those on offer here.
Best of all, however, was the service. It was faultless. Staff, without exception, were charming and helpful.

  • Stayed: May 2012, travelled as a couple
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1  Thank Scribbler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2012

Only spent one night in Lyon, but staff was very courtious and helpful. Very comfortable bedding. Good location to walk to "old town"!

  • Stayed: May 2012, travelled with friends
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1  Thank Harpo208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2012

Due to reconstruction works in the Mercure Carlton, we were tranfered to this hotel. It's location is perfect, but our reception at and room in the Sofitel were a big disappointment. Reception: while checking in staff was very inadequate. Our tranfer, though confirmed twice by mail, turned out not to be arranged at all. It took ages to solve this inconvenience. Room: the furniture in our tiny (!) room was damaged, the carpet was badly soiled and the view from our window was depressing. Would definitively not reccomend a stay in this overpriced hotel.

  • Stayed: May 2012, travelled with friends
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2  Thank MVB/JK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2012

Rooms are OK but airco is not too well performing. Quality of breakfast is OK, only nr of seats is limited and, very annoying, they use processed egg to prepare kind of scrambled eggs. Well below standard!! But why?

  • Stayed: May 2012, travelled on business
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1  Thank wortelboer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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